Since the previous thread on this subject is frozen I have opened this one to perhaps get some more up to date info on PCONLINESHOP's after sales and warranty services.
I purchased a Western Digital 500GB IDE HDD from them in August 2008 and am now having problems with the drive (CRC and bad sectors).
Western Digital give a 3 year warranty on the drive, so I assumed that PCONLINESHOP would do the same.
I applied to PCONLINESHOP for an RMA on the 18th. of this month, and when I had heard nothing by the 23rd. I called their help number several times but got no response.
Eventually I tracked down a couple of mobile numbers via their parent web site, Rainbow Technology. The guy who answered said he would check into it but said he thought I should deal directly with Western Digital via their RMA service.
Anyone have any idea what it would cost to ship an HDD to Singapore?