An elderly relative of mine has a seriously infected computer, operating with XP.
I know what the virus/es are (seres.exe & svcst.exe).
I managed to back up some information, however I could not get everything as the process was extremely slow due to the virus taxing valuable resources. When I attempted to install another anti-virus (Nod32) since the original seems to have been crippled, the keyboard and mouse ceased to function - meaning I couldn't input any serial key.
Is there any way, without having to boot into XP that I can:
1. Retrieve the data stored on the hard drive? and
2. Format and install another less resource hungry OS (ubuntu)
Thanks!