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10layers

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#9127 22-Aug-2006 17:49
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A friend of my wife's have a crashed 40G IDE hard disk. (Looks like the controller has failed.) It contains all their digital photos + all files for a small business.

Yep, you guessed it, no backups.

They are asking me for referals to a reputable hard disk recovery company. Ideally based in Auckland. Any suggestions?

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johnr
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#44527 22-Aug-2006 20:48
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Welcome to GZ

Google is god use that

freitasm
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#44530 22-Aug-2006 21:07
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Yes, but Google will probably just find the providers, but not references.

Let's see if anyone else post something about this as well.





 

 

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w00t
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  #44565 23-Aug-2006 17:32
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I've used Computer Forensics (http://www.datarecovery.co.nz/) in the past. This was to recover the data from a SCSI disk in a Windows Server.

They did a great job, but you may find they are pretty expensive.  But hey, I wasn't paying and what price can you really put on your data? Wink  (something you don't usually think about until it's gone!)

10layers

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  #44569 23-Aug-2006 18:34
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Thanks W00t for the help! I actually ended up recommending the Computer Forensics people. Yes, expensive, around $580 + GST, but reputable.

Over and out folks!

JAMMAN2110
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  #44578 23-Aug-2006 20:01
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10layers: Over and out folks!

As in last post ever or the thread? :P

10layers

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  #44594 23-Aug-2006 21:42
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Thread of course :-) 

jpwise
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  #45343 4-Sep-2006 15:33
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I also frequently refer people to DTIData http://www.dtidata.co.nz

Malcolm there is pretty good to talk to. They also have some remote software they can use depending on the fault. ie: just not seen by bios etc.

Jp.




Working for Service Plus - www.serviceplus.co.nz

Authorised Service Agent for Apple, BenQ, Sony, and Toshiba - warranty & non-warranty repairs.


 
 
 
 


riahon
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  #45594 7-Sep-2006 07:41
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Maybe I dont fully understand the severity of the problem at hand with your friends computer but if the computer can boot to CD then I would have gone with a Linux "live" CD as more often than not they can access the Windows file system.

jpwise
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  #45604 7-Sep-2006 09:55
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riahon: Maybe I dont fully understand the severity of the problem at hand with your friends computer but if the computer can boot to CD then I would have gone with a Linux "live" CD as more often than not they can access the Windows file system.


If the drive controller has gone like 10layers suspects then usually you have problems seeing the drive at a Bios level. Let alone the filesystem.  If you can still see the filesystem livecd's or just pulling the drive and plugging it into another machine is pretty common. If it's a headcrash however and the data is 'critical' then you run the risk of doing further damage in attempting to read it.  If the data's not so critical it's an easy enough option to try. :)




Working for Service Plus - www.serviceplus.co.nz

Authorised Service Agent for Apple, BenQ, Sony, and Toshiba - warranty & non-warranty repairs.


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