Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




332 posts

Ultimate Geek

Trusted
Subscriber

# 99541 21-Mar-2012 12:34
Send private message

I have a Samsung HDD in my Synology NAS that has been reported as failed. 

Luckily it still has 2 mths of warranty left so can be returned.

My question is can I protect any data that still can possibly be read. It probably can't be if faulty, but was just wondering "what if"

The drive will be returned directly to supplier, so I guess it should be ok.

Create new topic
2786 posts

Uber Geek


  # 598175 21-Mar-2012 12:54
Send private message

If it's a hardware failure, then unless the data is important enough to pay for a professional data recovery, then you can forget about it.

If it's only "mostly dead" then you might be able to use something like "Active@ recovery" to dump something off of it.

If it's the data itself that you don't want risk them having access to, then again, unless it'd be important enough for someone to want to do a forensic recovery, it's not likely to happen.

It would be interesting to know exactly how dead drives are disposed of though, for those cases where they MIGHT actually have data worth retrieving.
 






332 posts

Ultimate Geek

Trusted
Subscriber

  # 598178 21-Mar-2012 13:03
Send private message

Thanks

There is nothing really important on it, but it was more your last point that interested me. 

It is mostly filled with movies & music but was just interested. The retailer couldn't really tell me either when I called to ask. I found that a little interesting. I guess most wouldn't care.

 

 
 
 
 


8035 posts

Uber Geek

Trusted

  # 598197 21-Mar-2012 13:28
Send private message

I'd assume during testing/rma process they will would wipe the drive in the process of fixing it, or send you a new different drive as a replacement.

Personally I would get a copy of the data off it first and send it in blank, but since it was in a NAS presumably in RAID 1 or 5 then is would just be partial data and not any whole data anyway?

Have you taken the drive out of the NAS and checked it in a PC with the manufacturers disk tools?




332 posts

Ultimate Geek

Trusted
Subscriber

  # 598209 21-Mar-2012 13:54
Send private message

Ragnor: I'd assume during testing/rma process they will would wipe the drive in the process of fixing it, or send you a new different drive as a replacement.

Personally I would get a copy of the data off it first and send it in blank, but since it was in a NAS presumably in RAID 1 or 5 then is would just be partial data and not any whole data anyway?

Have you taken the drive out of the NAS and checked it in a PC with the manufacturers disk tools?



I haven't removed from NAS yet, but I was thinking of doing so. Was in RAID 1 

xpd

Chief Trash Bandit
10090 posts

Uber Geek

Mod Emeritus
Trusted
Lifetime subscriber

  # 598215 21-Mar-2012 14:03
Send private message

Most places will restore the faulty units (no matter it is) to factory default - so very good chance you'll lose any data on it.





XPD / Gavin / DemiseNZ

 

Server : i5-3470s @ 3.50GHz  16GB RAM  Win 10 Pro    Workstation : i5-3570K @ 3.40GHz  20GB RAM  RX580 4GB Win 10 Pro    Console : Xbox One

 

https://www.xpd.co.nz - Games, emulation, geekery, and my attempts at photography.     Now on BigPipe 100/100 and 2Talk

 

http://storm.xpd.co.nz - NZ Rock at its finest (WIP)

 

Add me on Steam


Banana?
4870 posts

Uber Geek

Subscriber

  # 598218 21-Mar-2012 14:06
Send private message

At least in RAID 1 you have a backup of the data.
The shop should have told you that if you are sending it away for RMA, you won't get it back with any data on it (99% sure it will just be replaced with a new one).

I do not know how they dispose of the dead ones though.

8035 posts

Uber Geek

Trusted

  # 598231 21-Mar-2012 14:25
Send private message

stuzz: 

I haven't removed from NAS yet, but I was thinking of doing so. Was in RAID 1 


May not even been an actual issue with the drive physically, could have dropped out of the array for some reason etc.

Take it out and check it with the manufacturers disk tools imo

 
 
 
 




332 posts

Ultimate Geek

Trusted
Subscriber

  # 598238 21-Mar-2012 14:40
Send private message

Ragnor:
stuzz: 

I haven't removed from NAS yet, but I was thinking of doing so. Was in RAID 1 


May not even been an actual issue with the drive physically, could have dropped out of the array for some reason etc.

Take it out and check it with the manufacturers disk tools imo


I will. Was in no rush until I realised it was still under warranty.  

8035 posts

Uber Geek

Trusted

  # 598239 21-Mar-2012 14:45
Send private message

How many drives in your NAS, just two? You'll want to get a working 2nd drive back in there ASAP so you have redundancy in case the worst happens to the other drive that's fine at the moment.

Banana?
4870 posts

Uber Geek

Subscriber

  # 598246 21-Mar-2012 15:03
Send private message

Ragnor: How many drives in your NAS, just two? You'll want to get a working 2nd drive back in there ASAP so you have redundancy in case the worst happens to the other drive that's fine at the moment.


+1 - especially if both the drives are identical and bought at the same time.



332 posts

Ultimate Geek

Trusted
Subscriber

  # 598258 21-Mar-2012 15:27
Send private message

Ragnor: How many drives in your NAS, just two? You'll want to get a working 2nd drive back in there ASAP so you have redundancy in case the worst happens to the other drive that's fine at the moment.


Yeah. I have powered it down until I can get it done 

Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Microsoft launches first Experience Center worldwide for Asia Pacific in Singapore
Posted 13-Nov-2019 13:08


Disney+ comes to LG Smart TVs
Posted 13-Nov-2019 12:55


Spark launches new wireless broadband "Unplan Metro"
Posted 11-Nov-2019 08:19


Malwarebytes overhauls flagship product with new UI, faster engine and lighter footprint
Posted 6-Nov-2019 11:48


CarbonClick launches into Digital Marketplaces
Posted 6-Nov-2019 11:42


Kordia offers Microsoft Azure Peering Service
Posted 6-Nov-2019 11:41


Spark 5G live on Auckland Harbour for Emirates Team New Zealand
Posted 4-Nov-2019 17:30


BNZ and Vodafone partner to boost NZ Tech for SME
Posted 31-Oct-2019 17:14


Nokia 7.2 available in New Zealand
Posted 31-Oct-2019 16:24


2talk launches Microsoft Teams Direct Routing product
Posted 29-Oct-2019 10:35


New Breast Cancer Foundation app puts power in Kiwi women's hands
Posted 25-Oct-2019 16:13


OPPO Reno2 Series lands, alongside hybrid noise-cancelling Wireless Headphones
Posted 24-Oct-2019 15:32


Waikato Data Scientists awarded $13 million from the Government
Posted 24-Oct-2019 15:27


D-Link launches Wave 2 Unified Access Points
Posted 24-Oct-2019 15:07


LG Electronics begins distributing the G8X THINQ
Posted 24-Oct-2019 10:58



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.