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# 174989 12-Jun-2015 21:40
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Hello everyone! 

I currently have an issue with a router I bought,  I purshased a Linksys WRT1900AC to upgrade my network and it seems to not be working.  It itself works, but not really. 

I've got a VDSL2 connection, using the default modem that comes with Spark.   I've connected everything, tried manually configuring the network including cloning my modems MAC address to the router. 

The modem detects a device connecting through the WAN port, as well as the router knows theres a modem there.  It just can't identify the connection and always tells me to reboot my modem, although I've done it several times. 
I'm assume many people on here use routers paired with their spark modems and so I wanted to know if there is a setting or something is missing. 


And just to clarify, I have called my ISP, Spark says its a problem with the router, but its not.  The router works just fine it just can't detect the internet connection. 

Thanks in advance :)

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  # 1323713 12-Jun-2015 21:44
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Did you follow these instructions?

http://www.spark.co.nz/help/internet-data/equipment/huawei/hg630b-gateway/setup-bridge-mode-huawei-hg630b/

Try to undo the MAC cloning as that was unnecessary.

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  # 1323786 13-Jun-2015 07:13
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are you wanting the spark device to do the authentication/NAT etc? or do you want the linksys to do all that

they require different methods of setting up

 
 
 
 


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  # 1324006 13-Jun-2015 12:58
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You should set your Spark modem to simply bridge the VDSL connection and tag the VLAN and then on your WRT router you configure a PPPoE interface. That way your WRT router does everything except terminate the VDSL and there is no double NAT.

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  # 1324008 13-Jun-2015 13:04
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You should either set your modem to bridge mode (if it supports it) or buy a Draytek DV130 that does this properly.

I'm not sure why you're trying to clone the MAC address, that will be what is probably breaking your setup.

It also might explain how you're trying to configure the router, because if it's just DHCP on the WAN you've got double NAT which is a less than ideal scenario.


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