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# 175657 7-Jul-2015 15:32
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Hey guys. Just had a Chorus guy come round to finally install UFB in my apartment (apparently we're the second in the building). I'm going with Vodafone for my internet, paying for their 200/20 service. So far it's mostly living up to expectations with the Huawei box that VF sent me in the mail, but I already have my own router and I'd rather use that (wall mounting and whatnot).

I've done quite a bit of Googling, and it seems that people just magically get it to start working or they drop off the face of the earth. Using the settings I've been told to use, it still doesn't seem to work.

I'm pretty sure it's the latest firmware version (though I have had to reset the router a few times to make sure I wasn't doing it wrong).



Here are the PPPoE settings (I've filled the username and password section with random stuff, as I was told that this didn't actually need to have anything important in it). Very specifically, I've left the 'Service name' section blank (as apparently that was a problem that some people have had). 



I've also set up the VLAN as such (I've tried priority 0 & 1, made no difference).



I've tried different cables, I've made sure that it's plugged into the WAN port, the ONT is lit up perfectly fine. I know that the ONT is working, because the router that VF gave me works (obviously a little slower over WiFi instead of ethernet). I want to use the Linksys because I can wall mount it, and because I already have it and I know it works well. I've also disabled the firewall on the Linksys, just to make sure that it wasn't getting in the way.

I feel like I've gone through everything I can, and it's not working. I'm about 3 steps away from an animal sacrifice to the networking gods to hope that it works.

Also, this is what the router that VF provided looks like on its network settings page:



This is what it looks like on its network wizard page (it automatically selects that IPoE):



Does anyone have any advice? It'd be much appreciated. 

Cheers

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  # 1338619 7-Jul-2015 15:34
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I just want to clarify - the internet works fine with vodafone supplied router?

Another guy with the same problem as you but now sorted - http://www.geekzone.co.nz/forums.asp?forumid=66&topicid=147383&page_no=1#1068334






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  # 1338620 7-Jul-2015 15:37
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What are the other connection types on the Linksys box?

I note that the Vodafone supplied box has a PPPoE option but they are not using it.  I suspect IPOE as selected on the Vodafone box is different to PPPoE and that is your problem.

I'd try the other connection types in the Linksys box to see if any work.

 
 
 
 




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  # 1338649 7-Jul-2015 16:20
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Damn, you guys are fast off the mark! Wasn't expecting a reply for a long time - thanks.

@nakedmolerat - The Vodafone supplied one does work, yeah. Not too sure if it's the connection, router or Speedtest, but the speed fluctuates a fair bit. Had a drop off when I first tried to post this thread. That post you linked was the first one that came up on Google, and it put me in the right direction but copying it doesn't change anything.

@graemeh - I can't see any mention of VF fibre using a different type of connection online, and the Chorus rep told me to just use PPPoE. 

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  # 1338657 7-Jul-2015 16:27
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lionbrown: @graemeh - I can't see any mention of VF fibre using a different type of connection online, and the Chorus rep told me to just use PPPoE. 


Unfortunately the Chorus reps don't always know what the ISP does.

Do you have a "DHCP" option for connection type?

Here is a paper from Juniper about PPPoe and IPoE http://www.dslreports.com/r0/download/1468367~39a604b7c30141db72e55620ebf95879/Understanding+PPPoE+and+DHCP_200187.pdf



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  # 1338659 7-Jul-2015 16:31
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Yeah, I suppose you're right. I've tried the default auto DHCP, and no luck. I've tried PPPoE, and no luck. All other options ask for an IPv4 address, or it just sets the router to bridge mode.

It's weird, because I know that this router works (I've tried it at a mate's house, but he's on Spark and it automatically figured itself out).

Cheers

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  # 1338662 7-Jul-2015 16:39
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lionbrown: Yeah, I suppose you're right. I've tried the default auto DHCP, and no luck. I've tried PPPoE, and no luck. All other options ask for an IPv4 address, or it just sets the router to bridge mode.

It's weird, because I know that this router works (I've tried it at a mate's house, but he's on Spark and it automatically figured itself out).

Cheers


I've done some hunting and it definitely looks like you need to select DHCP or IPoE as the connection type.

Also, if you're using Vodafone TV you're in for a lot of pain if you try to configure your own router.  There is a huge thread on Geekzone all about it.



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  # 1338667 7-Jul-2015 16:44
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Luckily I'm not using Vodafone TV - I'm digging my Apple TV + Netflix combo right now. I'll try again with DHCP. With your searching, did you find any specific settings that needed to be enabled for DHCP, or did it automatically discover?

EDIT: Issue solved - PEBCAK. For future reading, don't try 2 drastic changes at once. Router needs to be set with DHCP automatic + set up the VLAN as seen as screenshots (ID 10, tagged, priority 0).

Thank you everyone for your patience, thank you @graemeh, I do apologise (but now it's in writing for what to do). Clocking in at over 200/20, which is nice. Now to find stuff to download!

Cheers 

 
 
 
 


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  # 1338804 7-Jul-2015 18:24
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lionbrown: Thank you everyone for your patience, thank you @graemeh, I do apologise (but now it's in writing for what to do). Clocking in at over 200/20, which is nice. Now to find stuff to download!


Good to see you've got it working and no need to apologise, we've all had this sort of thing happen at some time.

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