PIA VPN not working

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larknz

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Topic # 242547 2-Nov-2018 23:16

I am currently on holiday in Oz and using PIA for secure access to hotel wifi.
The first placed I stayed PIA worked with out problems. However at my current location PIA will not connect and if I try to access the Privacy in Action web site the connection is reset.
Can anyone offer any ideas to get it working?
Thanks

michaelmurfy

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Reply # 2118807 2-Nov-2018 23:40

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It’ll be your current location is blocking VPN’s.

Michael Murphy | https://murfy.nz
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gehenna

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Reply # 2118808 2-Nov-2018 23:43

michaelmurfy: It’ll be your current location is blocking VPN’s.

Which is pretty crappy for a hotel!

larknz

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Reply # 2118809 2-Nov-2018 23:49

That's what I assumed. The wifi is fast and unlimited, so I suppose you can't have everything. Luckily I'm not here to long.

stinger

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Reply # 2118921 3-Nov-2018 11:38

Have you tried connecting to a different exit node for testing purposes? Maybe there are routing issues to the node you are trying to connect to. I can confirm that I am currently having no issues with PIA.

I'd be really surprised if a hotel is blocking VPN connections. A lot of business customers (which is a large chunk of hotels business) require access to their companies VPNs.

Resnick

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Reply # 2118931 3-Nov-2018 12:13

Have a look here. It maybe that only specific ports are being blocked.

larknz

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Reply # 2119234 3-Nov-2018 17:32

Thanks for the advice. Unfortunately I am trying to connect using an android device.
I can't even connect to the PIA website to look for help.
I have tried a couple of other VPN websites and they are also blocked.
I'm only here till Monday so I'll just have to tether to my phone for a secure connection.

AKLWestie

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Reply # 2119265 3-Nov-2018 19:55

May be your hotel is using some DNS servers that block DNS lookup to a number of VPN providers.

On your android device, click on the wifi connection you are using, then click advance option. Change the DNS servers to 9.9.9.9 and 149.112.112.112, and then try again.

larknz

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Reply # 2119293 3-Nov-2018 22:07

Unfortunately the advanced option does not give me an option to change the DNS address.

larknz

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Reply # 2119294 3-Nov-2018 22:32

Managed to work out how to change the dns servers but it didn't make any difference

IcI

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Reply # 2119301 3-Nov-2018 23:00

larknz: That's what I assumed. The wifi is fast and unlimited, so I suppose you can't have everything. Luckily I'm not here to long.

Have you read the T&C's of the hotels fast & unlimtied Wi-Fi?

Please keep this GZ community vibrant by contributing in a constructive & respectful manner.

larknz

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Reply # 2119313 3-Nov-2018 23:10

No t&c's. You are just given a code for the wifi. There is a specific code for each device but that is as far as it goes.

stinger

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Reply # 2119505 4-Nov-2018 15:57

Another idea is that their is a Chrome extension available. You might be able to use that to bypass the block, and the extension download will be from Google's servers. There is also a Firefox extension but you need to download that from the PIA site.

larknz

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Reply # 2119608 4-Nov-2018 19:30

Unfortunately I can't install chrome extensions on an android tablet.
This is my last night at this motel, hopefully I won't have this problem at my next stop.

chevrolux

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Reply # 2119615 4-Nov-2018 19:44

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Probably just filtering everything except 80,443 traffic.

A VPN service that works over 443 would be the go if you are worried about it.

larknz

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Reply # 2119616 4-Nov-2018 19:47

Thanks everyone for your replies but as I'm moving on tomorrow I won't take it any further