Bluetooth drivers install problems

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DRNO

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Wannabe Geek
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#2922 9-Dec-2004 10:53

HELP REQUIRED - BLUETOOTH DONGLE DRIVERS:

Now in my 9th hour I am beginning to think that it may have been easier to stick it out with my usb cable versus the opted bluetooth dongle route for my Nokia mobile.
I am not a techie ... but know how to follow directions. In literally my 9th hour of struggle, if anyone is able to come to my rescue, I would be trully grateful.

I have follwed all the directions in the below thread, installed ... plugged etc ... all gone ok up to the point where I plug in my usb device ... I follow the directions to allow Microsofts (recommended driver install) ... this ceoms up with no options and device consequently does not install correctly.

This implies that I am unable to to the section on the DEVICE MANAGER (Right click etc)

I also tried from the auto hardware detect wizrd to find a driver. No succes here ... it is almost as if the XP service pack 2 I have does not have a driver that I can install for this device? Rather puzzled as I went o the Microsoft site, did all the updates etc for the XP SP2.
These were all updated already so no problem here.

So, in summary I have done everything as follows:

******
Don't plug in the Bluetooth device yet.

If you have any Bluetooth software apart from the included Windows drivers installed, deinstall
them and reboot. I am not sure if this is necessary, but just in case.

Install the WIDCOMM BTW 1.4.2.10 Bluetooth software. When it asks you to plug in the
Bluetooth device and click OK, don't, and click cancel instead.

When the WIDCOMM setup has finished, plug in your Bluetooth device and let Windows install
the driver. (There should be two Bluetooth icons in the system tray; one blue-white: this is the
Windows driver - and one blue-red: this is the WIDCOMM driver which is deactivated.)

******

I get no device installed ... and not able to go any further.

I am running out of hair!!! ... and don't prove to be a technical mind, however, have succesfully managed to do all my other various hardware installs and customisations flawlessly ... so hoping that this is not an oversight on my part ...

Any assisitance (the more basic the better at this point) would be greatly appreciated.

THANK YOU ;-)

freitasm

BDFL - Memuneh
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#10878 9-Dec-2004 10:54

This Widcomm driver you installed is the original one that came with your Bluetooth hardware?

Also, please do not post the same question twice.

DRNO

5 posts

Wannabe Geek
Inactive user

#10880 9-Dec-2004 11:22

The device came with the XTND software. After extensive readiung, I am lead to believe that this software is pretty useless so went about following the commonly recommended approach ... the WIDCOMM 1.4.2.10 from a forum source. everything went well until I plug the device and look to install the generic bluetooth driver. The wizard finds no driver to install. Stuck from here ...

freitasm

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#10882 9-Dec-2004 11:24

Well, this is the problem then. The Widcomm software is only certified for some hardware. If your hardware was using the XTNDConnect it may well be that it'll never work with Widcomm.

Downloading software from unknown sources can be dangerous and cause problems to your system.

DRNO

5 posts

Wannabe Geek
Inactive user

#10883 9-Dec-2004 11:36

OK thanks. Any recommendations then on other drivers to use ... my bluetooth dongle does not have a recognised brand name as such.
My thoughts are to either use a more recent version of the XTND software else use an alternate 3rd party software solution?

Any recommendations?
Would this be the reason that I am not able to install the device at all ... even with the "generic bluetooth drivers" that yo speak of in your article?
Are these not in the XP SP2?

hitmanjon

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#12051 21-Jan-2005 23:54

hey, we've got a problem like this here too. A college and I have been trying to set upi ahis bluetooth dongle on his computer, but it doesn't have a brand name, and the drivers that were provided don't allow the thing to work with any of the devices we have because they need the WIDDCOM 1.4.2.10 stack rather than which ever it uses. I have my own Belkin bluetooth adapter set up on my computer, and it works fine, i can sync my phone and my PDA fine, so we tried using the software from that one, but because the other adapter isn't Belkin, it doesn't like it.
Any suggestions would be appriciated.
Jon and James

and im not french, whatever the flag may say

freitasm

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#12074 22-Jan-2005 11:10

hitmanjon, what OS your friend is using? If he's using Windows XP SP2, could he try using the built-in Bluetooth stack instead?

What device you have that requires Widcomm 1.4.2? AFAIK only HID devices require this level.

And for the flag - sorry it's that we show the flag corresponding to the IP address where this was posted. From time to time we update the IP database and this may change...

hitmanjon

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Wannabe Geek
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#12094 23-Jan-2005 00:49

arrr... i see! I posted that last message at work, and it being a french company we must be using a french domain or somthing.

Anyway, the computer we are trying to install the device on is running Windows 2000 NT, so when we first plugged the device in hoping it would find some drivers, it found some that didn't work properly, so i uninstalled them.

The device itself hasn't got a make, it just says "Bluetooth" and the then little symbol, so we don't have anyone to go back to at a company and say "Oi!". Which sucks.

The Widcomm 1.4.2 is the stack(?) his phone requires to be paired with anything (well thats what he said anyway), but of course it doesn't recognise this dongle...

Any thoughts?

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freitasm

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#12095 23-Jan-2005 00:54

Windows 2000 Pro or Windows NT? I guess it is the first, seeing the Windows NT doesn't support USB...

In this case you're out of luck. There are some instructions floating around the Internet on how to change the .inf files to match any USB device, but you first need to know what is the device code - which you don't know since there's no branding.

I don't have the links to these instructions - and we don't have them here, because of copyright issues.

I recommend you buying a TDK, it's very good (my first one and still in use here) and the site has the latest drivers.

hitmanjon

4 posts

Wannabe Geek
Inactive user

#12096 23-Jan-2005 00:56

bugger,,,,
Well, thanks for the help anyway!

Rene

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Wannabe Geek
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#12461 3-Feb-2005 14:15

I've met with exact the same problems and mine are solved!!
No worries, here's the deal, got it from the microsoft site AND IT'S EASY:

It appears that the usb dongle is identified as a bluetooth radio(by win xp SP2), which is of course not correct. There is a workaround. Before starting uninstall the software that came with the dongle first.
Before installing the third party software/hardware/stack again , change bth.inf to bth.bak (Start>execute>%WINDIR%\inf\bth.inf ) .
This way you prevent that Win Plug&Play uses the inf installation file that came with SP2.

AFTER changing the inf file to bak, install the software again (as explained first without the dongle in the pc(I used widcomm also)).

That's it and I am pretty sure that will solve your problems also.
Good luck!
Rene