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jimmy2nz

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#298791 16-Jul-2022 14:00
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Help!

Just bought a TP-Link Archer AX-72 to use on Spark Fibre. The old router is working fine but when I swapped to Archer AX-72, I’m unable to connect to internet. Contacted Spark and TP-Link but still in vain. Followed the instructions given by the Spark and TP-Link but the internet light is still orange.

Anyone has previous experience with this or have an easy way on how to resolve this? Thanks a lot.

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RunningMan
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  #2942854 16-Jul-2022 14:12
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Perhaps post the settings as you have configured it?




jimmy2nz

7 posts

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  #2942855 16-Jul-2022 14:15
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Been asked to try PPPoE with credentials and also Dynamic IP as well but none worked. Also changed MTU size to 1492.

RunningMan
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  #2942856 16-Jul-2022 14:19
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What VLAN settings?




Spyware
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  #2942877 16-Jul-2022 15:10
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https://www.pbtech.co.nz/TPLinkISPSettings#FibreRoutersSpark

 

and note the section where vlan tag is set.





Spark Max Fibre using Mikrotik CCR1009-8G-1S-1S+, CRS125-24G-1S, Unifi UAP, U6-Pro, UAP-AC-M-Pro, Apple TV 4K (2022), Apple TV 4K (2017), iPad Air 1st gen, iPad Air 4th gen, iPhone 13, SkyNZ3151 (the white box). If it doesn't move then it's data cabled.


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