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rbis

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#307085 18-Sep-2023 15:57
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My main work email ISP is KiwiWebHost who I have used for years.  In the past, setting up email in Outlook was a relatively straight-forward process - enter the server details and ports and you're good to go.

 

Over the years it has become more and more difficult to do this as Microsoft has infiltrated the process more and more as it increases integration of services with what seems to be a creeping monopolistic strategy.

 

I have 2 Windows 11 Pro computers that I want access to my email from.  On one of these I have managed a few months ago, somehow, to set up my default email under Outlook in my Office account, but I am having no great joy with the second computer.

 

I have managed to get Outlook to "connect" to my default email and have received the complementary email confirming that the connection has been made, but no new emails come through on this machine, although they are still arriving appropriately on the first machine.  What gives?

 

I had to get a new mobile phone (Samsung Flip 5) recently and have had zero luck getting my default email on it, although I wqas able to set up my Gmail account.

 

Any thoughts?

 

 

 

 

 

 


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networkn
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  #3129023 18-Sep-2023 16:23
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It is a POP3 or Imap account at KiwiWebHost? 

 

Is there some reason you wouldn't just move to 365-hosted Email? 




rbis

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  #3129027 18-Sep-2023 16:26
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IMAP 

 

I'm not sure how I would keep my email address going to a 365 service.

 

 


networkn
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  #3129062 18-Sep-2023 18:13
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rbis:

IMAP 


I'm not sure how I would keep my email address going to a 365 service.


 



I have never had a good experience with IMAP in 25 years of IT.

Is your email part of a domain? Ie john@johndoe.co.nz?

If so it's pretty straight forward.

If not then get a hotmail or outlook address and forward from your new address..

Despite having had IMAP working before I'd just move to something more robust and supported in the future.



Ruphus
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  #3129124 18-Sep-2023 20:16
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Are you sure it's IMAP and not POP3. Sounds very much like POP3. If you login to webmail, is the email still there?

ANglEAUT
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  #3129144 18-Sep-2023 21:48
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networkn: ... I'd just move to something more robust and supported in the future.

 

Please enlighten me, what is more robust?

 

If you don't want to use the native tools (Gmail / Outlook), every other app forces you to use IMAP. If you don't want to use the big providers (Google / Microsoft), everyone only offers IMAP for cross platform functionality. For me, part of robust means being able to live outside of the walled garden.





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networkn
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  #3129200 18-Sep-2023 22:53
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ANglEAUT:

 

Please enlighten me, what is more robust?

 

 

IMAP is a horrible protocol. When it works it works, but when it doesn't it's hard to support, hard to troubleshoot and Microsoft clearly have no desire to support it any longer. 

 

If you want reliable you need to move to something like Google Suite or Microsofts 365 platform. 

 

If you want to stay outside the 'walled garden' then you are going to find yourself short on options. You may not like that, but it's the reality.

 

You could try a third-party email client like Thunderbird, but if you want to use Outlook, then you should connect it to a Microsoft Service. 

 

 


 
 
 

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Rickles
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  #3129646 20-Sep-2023 09:36
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     >but no new emails come through on this machine, although they are still arriving appropriately on the first machine.  What gives?<

 

Remember that by default Outlook's POP set up will delete emails off the server once downloaded/retrieved.  If you want to pick them up on several machines/devices ensure that the "Leave a copy on server" is correct.

 

For example, I do this on my laptop when travelling, so can action emails accordingly BUT they will all download again when I'm back home at my desktop machine.

 

 


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