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Topic # 85444 19-Jun-2011 20:42
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Hi all


I changed my Thomson TG585 v7 to a TPLink WR8960N. The 585 was fine, I just wanted decent N speeds, which I now have. 


However, my laptop loses wireless every now and then. maybe once a day maybe once every 2 or 3 hours. Same with the other laptop.  The modem is in the same place, on top of the desktop tower which is usually not running. I did change the channnel to 1 and the bandwidth setting to 40Mhz. Other than that it was a swap out. Most of my devices were set to a static internal IP, but currently they are all on automatic.

The wireless light on the TPLInk is still on green when this happens. The laptop shows me it that the TPLink is not there, until a minute or so when it turns up again. 

Any ideas?


Laptops are both Win 7         

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  Reply # 482918 19-Jun-2011 20:50
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Actually one change comes to mind.

Got a twinpack of Uniden cordless phones, a bit before the new modem will one or both being off hook be a potential cause?

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  Reply # 482943 19-Jun-2011 22:03
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Can you run a scan with http://www.metageek.net/products/inssider/ on one of the laptops, this is usually super helpful in figuring out what is going on.

Also is it running the latest firmware, the unit may have been sitting in a warehouse for over a year
http://tplink.co.nz/support/download.asp?a=1&m=TD-W8960N 



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  Reply # 482952 19-Jun-2011 22:19
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Tks Ragnor

Not sure what to look for.


  



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  Reply # 482956 19-Jun-2011 22:24
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Can't seem to get the uploaded screenshot onto my post

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  Reply # 482962 19-Jun-2011 22:48
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tdgeek: Can't seem to get the uploaded screenshot onto my post


Try uploading it to www.iforce.co.nz and then just paste the direct link here as a regular url.

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  Reply # 484758 23-Jun-2011 00:33
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Did you get to the bottom of the problem?



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  Reply # 488695 2-Jul-2011 22:38
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Yes, changing the bandwidth from 40Mhz to 20Mhz as Cyril7 mentioned, resolved.

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  Reply # 488726 3-Jul-2011 02:19
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I get this too with my DIR-615 (It's the B2 Version)
It seemed the only solution was to disable Wireless N - pity :(




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  Reply # 488748 3-Jul-2011 09:52
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Yep, not all b/g devices like n ap's, seems to happen across a wide range of devices and chipsets, so no brand is immune as most brands use a mix of chipsets across their product ranges to reduce manufacturing procurement issues. TP-Link are a bit of an odd man out mind you with Broadcom and Atheros in pretty much all their products with a small smattering of Marvell and Trendset.

There are advantages in using n in 20MHz, obviously you dont get the full speed bump, but you do get better throughput (with n clients) due to other changes in the protocol designed to reduce the wifi layer1/2 overheads.

Cyril

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  Reply # 488883 3-Jul-2011 19:24
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Yeah it's wise to avoid N clients on the same AP as G/B clients, when you mix modes it's something like a 30% throughput loss for all connected clients.

A separate AP for N clients or a simultaneous dual band AP is the way to go imo.

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