My Blackbox M10 noise cancelling headphones broke - the black plastic headband cracked.
As this was purchased from 1- day sales and about 2 years old I wrote to Phitek to see if this can be repaired. I was told to send in the faulty M10 and 2 days later, I was told that they are sending me a replacement for free.
Very impressed with their service as I was not expecting this!
I suppose buying a good NZ product. paid me in the end.
BTW This is my 1st posting here so dont bite my head off !
Just wanted to share something positive with fellow geekzoners,