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Stan7456

2 posts

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#301975 19-Oct-2022 22:27
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Hello

 

 

 

I got an Echo Dot 4 speaker device from Noel Leeming and followed the so called simple setup instructions. I have Vodafone internet and Wifi but the ech dot would not connect to wifi.

I tried resetting it, and the the whole process over and over again with my wifi, my cellphone hotspot, a different cellphone's hotspot and it would never connect.

 

The device was brand new in it's box sealed by the manufacturer. It turns on and tells me its setting up but it just wont connect to wifi.

I found online in other forums that other vodafone users had the same problem but there must be a solution.

Can you help me please?

Thanks
Stan


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technician14
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  #2990506 1-Nov-2022 10:25
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Is it the vodafone dm router or the tp link decos? Do your other devices connect to the internet?



freitasm
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  #2990509 1-Nov-2022 10:29
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How far away is the device from the Wi-Fi access point? How congested is the environment (many Wi-Fi access points, other devices having problem connecting?)





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