Airtags gone useless?

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SpartanVXL

1306 posts

Uber Geek

#311120 15-Dec-2023 22:56

Popped the batteries back into some airtags and chucked them in bags for the holiday. Turns out they no longer ‘work’ in that they only show up in bluetooth range of my iphone and not from the find my network.

When I first got them they worked flawlessly. Did I miss an update or gotcha I need to do before removing battery on them?

mattwnz

20141 posts

Uber Geek

#3172211 16-Dec-2023 02:41

Replacing the battery should be fine, I have done it without issues. Maybe you need to reset them up again.

RunningMan

8953 posts

Uber Geek

#3172215 16-Dec-2023 05:22

In a populated enough area that other iPhones will often be close enough to be in range too?

SpartanVXL

1306 posts

Uber Geek

#3172864 17-Dec-2023 23:52

Fixed them. Had to remove them and do a reset by pulling the battery and pressing it back in five times then add them back.

They were in a weird state where they would show up and track alongside my phone but would stop tracking once leaving range. They wouldn’t play any sound and error out saying they’re not in range despite being right next to the phone. They were also shared to others but their phones would constantly get the alert that an airtag was following them.

Also couldn’t add them back unless I did the reset procedure so going to chalk it up to leaving them unconnected for too long. Went through two airports so certainly enough iphones to ping off.

nztim

3812 posts

Uber Geek

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TEAMnetwork

Subscriber

#3172890 18-Dec-2023 08:56

I had the same problem with 1 year old airtags, after replacing the batteries I had to reset them.

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