Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Boeingflyer

643 posts

Ultimate Geek

Trusted

#84657 4-Jun-2011 15:19
Send private message

My friend at work had a problem with her iPhone 4, took it into Brightstar or whatever they are called and straight away said it was water damaged and it would cost $385 to fix.  She said that she would think about it and took it home.  The next day she was venting it out to me at work about how much it would cost to fix.  The problem was that it was stuck on the start up scren, the one where you first have to connect it to activate it.  I said told her that i had the same problem one day and found out if you take the sim cardout and connect it, it would fix it. 
She followed my directions and hey presto, it worked again.

So how sh*t are they for trying to charge her that ammount of money.  If anyone wasn't worried of this whole 'water damage' false claim to make more money, this is one story to make you so.

Create new topic
boby55
1539 posts

Uber Geek

Trusted

  #477766 4-Jun-2011 15:28
Send private message

Brightpoint don't "Fix" iPhones they replace with a refurbished model. so you will find the $385 is a standard fee for all non warranty faults



Boeingflyer

643 posts

Ultimate Geek

Trusted

  #477776 4-Jun-2011 16:16
Send private message

That's fair enough but how did they come to the fact it was 'water damaged'. Yes it is under a year old as well so it was technically still under warranty and such an easy fix.

uglyb0b
335 posts

Ultimate Geek


  #477778 4-Jun-2011 16:24
Send private message

There are moisture indicators inside the phone. All that needs to happen to void a warranty is one of those indicators turning pink (or whatever colour the iphone ones may be).



Boeingflyer

643 posts

Ultimate Geek

Trusted

  #477780 4-Jun-2011 16:30
Send private message

I realize that about the indicaters. What I'm wharring on about is that the fact that it had nothing to do with water damage.

sbiddle
30853 posts

Uber Geek

Retired Mod
Trusted
Biddle Corp
Lifetime subscriber

  #477784 4-Jun-2011 16:44
Send private message

Fabian: That's fair enough but how did they come to the fact it was 'water damaged'. Yes it is under a year old as well so it was technically still under warranty and such an easy fix.


Virtually every phone these has a sticker in it that changes colour when it's exposed to moisture. One glance at this would have been enough for them to make the water damage assessment, regardless of any other factors.
 

richms
28168 posts

Uber Geek

Trusted
Lifetime subscriber

  #477794 4-Jun-2011 18:06
Send private message

Chlorine works wonders to bleach things ;)




Richard rich.ms

casewindow
310 posts

Ultimate Geek


  #478066 5-Jun-2011 19:44
Send private message

What is to stop a warranty firm simply putting a tiny amount of water on the indicator to turn it red & claiming it came to them like that?




Q6600 @ 3.2Ghz (400x8) | GA-X38-DQ6 | 4Gb Corsair Dominator@800Mhz 4-4-4-12 | HIS HD5870 | Creative X-fi Fatality Pro | 2xWD SATAII Caviar Black 640Gb / 1xSeagate SATAII 7200.12 1000Gb | 2xASUS IDE DVDRW | Silverstone OP1000 PSU | Silverstone TJ09 Case

 
 
 

Cloud spending continues to surge globally, but most organisations haven’t made the changes necessary to maximise the value and cost-efficiency benefits of their cloud investments. Download the whitepaper From Overspend to Advantage now.
boby55
1539 posts

Uber Geek

Trusted

  #478072 5-Jun-2011 20:06
Send private message

casewindow: What is to stop a warranty firm simply putting a tiny amount of water on the indicator to turn it red & claiming it came to them like that?


Most companies will take a photo of the inside where it is corroded due to water damage to show you now. INAL but I think they can't deny your phone from warranty on the basis the little sticker has changed colour

robbyp
1199 posts

Uber Geek


  #478080 5-Jun-2011 20:41

boby55:
casewindow: What is to stop a warranty firm simply putting a tiny amount of water on the indicator to turn it red & claiming it came to them like that?


Most companies will take a photo of the inside where it is corroded due to water damage to show you now. INAL but I think they can't deny your phone from warranty on the basis the little sticker has changed colour



 

It could possibly change colour from normal usage too. eg being in a humid climate, or a big change in temperature that couses condensation. Also perspiration from your hand. 

bellapl1
8 posts

Wannabe Geek


  #478311 6-Jun-2011 20:07
Send private message

Apple warranty policy has changed. They are supposed to have more evidence of water damage than just one indicator changing colour now.

Create new topic





News and reviews »

Air New Zealand Starts AI adoption with OpenAI
Posted 24-Jul-2025 16:00


eero Pro 7 Review
Posted 23-Jul-2025 12:07


BeeStation Plus Review
Posted 21-Jul-2025 14:21


eero Unveils New Wi-Fi 7 Products in New Zealand
Posted 21-Jul-2025 00:01


WiZ Introduces HDMI Sync Box and other Light Devices
Posted 20-Jul-2025 17:32


RedShield Enhances DDoS and Bot Attack Protection
Posted 20-Jul-2025 17:26


Seagate Ships 30TB Drives
Posted 17-Jul-2025 11:24


Oclean AirPump A10 Water Flosser Review
Posted 13-Jul-2025 11:05


Samsung Galaxy Z Fold7: Raising the Bar for Smartphones
Posted 10-Jul-2025 02:01


Samsung Galaxy Z Flip7 Brings New Edge-To-Edge FlexWindow
Posted 10-Jul-2025 02:01


Epson Launches New AM-C550Z WorkForce Enterprise printer
Posted 9-Jul-2025 18:22


Samsung Releases Smart Monitor M9
Posted 9-Jul-2025 17:46


Nearly Half of Older Kiwis Still Write their Passwords on Paper
Posted 9-Jul-2025 08:42


D-Link 4G+ Cat6 Wi-Fi 6 DWR-933M Mobile Hotspot Review
Posted 1-Jul-2025 11:34


Oppo A5 Series Launches With New Levels of Durability
Posted 30-Jun-2025 10:15









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.