Your 2Degrees is back up

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Your 2Degrees is back up

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183 posts

Master Geek

#246485 14-Aug-2009 11:00

The face book page says

2degrees Mobile
George, Jeff's fixed it. But each time we open it up so many people hit it that it overloads. We're working on a fix right now.

35 minutes ago

mp1

142 posts

Master Geek

ID Verified

#246498 14-Aug-2009 11:29

throughout the past week its sucked that no one from 2degrees has kept anyone on this site in the loop with whats happening and eta's. i did a number port at 9am thursday and havent heard a thing on either mobile (021/022) and no texts. meh.

TheRich

34 posts

Geek

#246509 14-Aug-2009 11:46

I thought the overloading was half the fricken problem that they were fixing, now they are surprised it is happening??!!

richms

28172 posts

Uber Geek

Trusted

Lifetime subscriber

#246574 14-Aug-2009 14:14

I had a missed call from private number on the alternate number I gave them, no calls on the 021 that I am moving or the 022 that I am replacing.

Richard rich.ms

540trickzter

160 posts

Master Geek

#246590 14-Aug-2009 14:54

Your 2degrees is back online now!

TheRich

34 posts

Geek

#246593 14-Aug-2009 14:55

but really slow

neilinnz

165 posts

Master Geek

#246597 14-Aug-2009 14:59

And full of errors (probably due to overload).
I changed my password but the screen doesn't move on... but the password has changed!
And when trying to port my number the current provider selection isn't accepted even though it's defaulted to Vodafone.
And weirdly it defaulted my number, first and last names as just part of my new 2degrees number?!?

Wise

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540trickzter

160 posts

Master Geek

#246598 14-Aug-2009 14:59

Yup. I clicked on "change your number" about 4min ago, and it's still loading, may have timed out or crashed...

Kyanar

4089 posts

Uber Geek

ID Verified

Trusted

#246600 14-Aug-2009 15:00

It's crashed.

540trickzter

160 posts

Master Geek

#246604 14-Aug-2009 15:01

Yup, just got the Page Load Error, network time out... Grrrr

TheRich

34 posts

Geek

#246606 14-Aug-2009 15:02

LMAO this is a f*cking joke

mikeknz

4 posts

Wannabe Geek

#246607 14-Aug-2009 15:04

When its working its actually fail anyway, tried to put in my details - enter in my birthday xx/xx/xx and then hit continue, nothing happens for a a while except you see the system changes my birthday to xx/xx/xxxx and then when give up waiting and hit continue again you get the error - your birthday needs to be in xx/xx/xx format - grrrrrrrrrrrr - what a way to stuff up a positive launch - web based apps is business 101 these days - how about some utility/cloud computing to deal with load or is this just to much thinking .. FAIL

Kyanar

4089 posts

Uber Geek

ID Verified

Trusted

#246612 14-Aug-2009 15:10

And seriously, this whole idea of submitting the form via AJAX, just to reload the page after is pointless and makes it harder to recover from connectivity errors, because you can't just refresh and have the browser re-submit the details.

Did anyone tell the 2degrees developers that AJAX is meant to be used when you want to AVOID page reloads? Not as a precursor to page reloads?

(Holy crap, there's no less than FOURTY-TWO javascript files included into the your 2degrees pages!)

540trickzter

160 posts

Master Geek

#246615 14-Aug-2009 15:14

What a wonderful experience :P Not...

And such a great time relaunch it too! The time when kids finish school! So it will be an even bigger overload...

neilinnz

165 posts

Master Geek

#246631 14-Aug-2009 15:46

I hope 2degrees do read these posts.
I cannot seem to port my number because the following message always comes up...

"Carrier Id not existed for the selected Existing Service Provider" - which is a client side (javascript) error so it's not even going back to the server to determine the carrier Id not existed!

Is that even correct English??

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