Orcon Fibre

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16 posts

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#400047 4-Nov-2010 10:37

nate:
Zeon: Oh really? What exactly were the price differences? ICONZ seems really pricey - our account manager has quoted $130 per month per 1u.

I hate to bag on ICONZ, but on all the quotes I've had from them in the past, they've been far more expensive then the next cheaper option.

ICONZ (at least, back in the day) tended to differentiate themselves based on the location of their data center in the CBD (which is a big deal for some customers) rather than on price or other factors.

magu

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#400081 4-Nov-2010 11:20

jsr:
nate:
Zeon: Oh really? What exactly were the price differences? ICONZ seems really pricey - our account manager has quoted $130 per month per 1u.

I hate to bag on ICONZ, but on all the quotes I've had from them in the past, they've been far more expensive then the next cheaper option.

ICONZ (at least, back in the day) tended to differentiate themselves based on the location of their data center in the CBD (which is a big deal for some customers) rather than on price or other factors.

ICONZ is the more expensive one, but we got Maxnet at the same price. Orcon was REALLY, really bad service.

Half-rack for $795/mo (Maxnet and ICONZ), 30GB international, 100Mbps drop.

ICONZ is very handy to us, though, location-wise.

Not to mention that we had a LOT of outage issues with Orcon and their flaky links.

"Roads? Where we're going, we don't need roads." - Doc Emmet Brown

jsr

16 posts

Geek
Inactive user

#400088 4-Nov-2010 11:28

magu:
ICONZ is very handy to us, though, location-wise.

Yeah, I was always surprised at how important that was for customers. There were (at the time - can't speak for ICONZ now) other data center options with way better power, cooling, allowed density, etc. But ICONZ was _closer_ to their offices in town, so it won the deal.

magu

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#400092 4-Nov-2010 11:38

jsr:
magu:
ICONZ is very handy to us, though, location-wise.

Yeah, I was always surprised at how important that was for customers. There were (at the time - can't speak for ICONZ now) other data center options with way better power, cooling, allowed density, etc. But ICONZ was _closer_ to their offices in town, so it won the deal.

Exactly. It plays a part in some situations. But I agree: it definitely is expensive. We do get great service, though, and I can't praise enough their constant status updates when things go wrong. Have never seen Orcon post an update DURING an outage.

"Roads? Where we're going, we don't need roads." - Doc Emmet Brown

darkness

59 posts

Master Geek

#400097 4-Nov-2010 11:45

My company uses Orcon ADSL via Fibre in the CBD. Never really had a problem with it, and i consider it pretty fast.

to local Auckland (some servers hosted here)

to London (some servers hosted there)

graemeh

2078 posts

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#400107 4-Nov-2010 11:53

darkness: My company uses Orcon ADSL via Fibre in the CBD. Never really had a problem with it, and i consider it pretty fast.

to local Auckland (some servers hosted here)

to London (some servers hosted there)

OK, I'll bite :)

How do you get ADSL over fibre (given that ADSL is copper technology)?

darkness

59 posts

Master Geek

#400110 4-Nov-2010 11:58

graemeh:

OK, I'll bite :)

How do you get ADSL over fibre (given that ADSL is copper technology)?

As far as I know it runs PPPoE. Fibre terminates at the building. But our server room has an ethernet port that our router plugs into.

This is our Router
http://www.netgear.com/products/business/VPN-firewalls-appliances/wired-VPN-firewalls/default.aspx

If this isn't classed as ADSL then apologies, I got the terminology wrong.

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fobski

12 posts

Geek

#400140 4-Nov-2010 12:52

yeah nah that ain't dsl son.

Tis simply a fiber connection terminated via PPPOE on ya router.

Get the imposterish DSL connection out of hurr and lets get back to moaning bout speed and such :P

darkness

59 posts

Master Geek

#400146 4-Nov-2010 12:56

fobski:
yeah nah that ain't dsl son.

Tis simply a fiber connection terminated via PPPOE on ya router.

Get the imposterish DSL connection out of hurr and lets get back to moaning bout speed and such :P

fair enough :p

and great you're here, there goes the neighborhood :p

graemeh

2078 posts

Uber Geek

#400156 4-Nov-2010 13:10

darkness:
graemeh:

OK, I'll bite :)

How do you get ADSL over fibre (given that ADSL is copper technology)?

As far as I know it runs PPPoE. Fibre terminates at the building. But our server room has an ethernet port that our router plugs into.

This is our Router
http://www.netgear.com/products/business/VPN-firewalls-appliances/wired-VPN-firewalls/default.aspx

If this isn't classed as ADSL then apologies, I got the terminology wrong.

I'd love to have your "ADSL" connection in my home any day of the week ;)

Zeon

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#400162 4-Nov-2010 13:16

magu:
jsr:
nate:
Zeon: Oh really? What exactly were the price differences? ICONZ seems really pricey - our account manager has quoted $130 per month per 1u.

I hate to bag on ICONZ, but on all the quotes I've had from them in the past, they've been far more expensive then the next cheaper option.

ICONZ (at least, back in the day) tended to differentiate themselves based on the location of their data center in the CBD (which is a big deal for some customers) rather than on price or other factors.

ICONZ is the more expensive one, but we got Maxnet at the same price. Orcon was REALLY, really bad service.

Half-rack for $795/mo (Maxnet and ICONZ), 30GB international, 100Mbps drop.

ICONZ is very handy to us, though, location-wise.

Not to mention that we had a LOT of outage issues with Orcon and their flaky links.

Yea ICONZ is good, pretty reliable - unlimited access etc. TBH being in town actually isn't that good a thing in my books. Parking there sucks!

So spill the beans on the all the issues you had at Orcon, I'm quite interested?

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magu

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#400212 4-Nov-2010 14:40

Zeon:
magu:
jsr:
nate:
Zeon: Oh really? What exactly were the price differences? ICONZ seems really pricey - our account manager has quoted $130 per month per 1u.

I hate to bag on ICONZ, but on all the quotes I've had from them in the past, they've been far more expensive then the next cheaper option.

ICONZ (at least, back in the day) tended to differentiate themselves based on the location of their data center in the CBD (which is a big deal for some customers) rather than on price or other factors.

ICONZ is the more expensive one, but we got Maxnet at the same price. Orcon was REALLY, really bad service.

Half-rack for $795/mo (Maxnet and ICONZ), 30GB international, 100Mbps drop.

ICONZ is very handy to us, though, location-wise.

Not to mention that we had a LOT of outage issues with Orcon and their flaky links.

Yea ICONZ is good, pretty reliable - unlimited access etc. TBH being in town actually isn't that good a thing in my books. Parking there sucks!

So spill the beans on the all the issues you had at Orcon, I'm quite interested?

You know they have parking inside the building's carpark, right? But I agree, they don't have the newest stuff. But reliability is their strong point.

Orcon issues, summarized:

Multiple outages during the night. Never had a redundant link kick in. Since most of the backup procedures run at night time, this created dark spots in our backup coverage.

Annoyingly difficult to get into the datacenter in an emergency when you don't have a half-rack or more. We we're on shared, which required someone to be present whenever we were on-site. Trying to get someone to accompany when there was a hardware failure took ages.

Multiple requests to go from a 3U to a half-rack went nowhere. Asked again and again for a quote for a half-rack with unlimited access. Never heard back.

Billing. Oh boy. At least 5 months in a row with double or incorrect billing. Charging for double the units, charging for the same period twice, back-charging visits when they were already billed months ago, charging for work their techs didn't do. I don't agree with paying $200 install fee to put a server in when I'm the one actually doing the work and all their tech did was open the cage door and sit in a desk checking Facebook.

This is when we decided to pull the plug. Of all the DCs I visited/quoted, Maxnet provided the best cost-benefit ratio. Good support, decent infrastructure, competitive pricing.

"Roads? Where we're going, we don't need roads." - Doc Emmet Brown

nate

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#400244 4-Nov-2010 15:56

magu: This is when we decided to pull the plug. Of all the DCs I visited/quoted, Maxnet provided the best cost-benefit ratio. Good support, decent infrastructure, competitive pricing.

+1.

It also helps that a regular on here is a tech at Maxnet (who I send all my queries to).

Who is it? Now that would be telling

Falconz

67 posts

Master Geek

#400246 4-Nov-2010 15:59

We almost went maxnet, the thing that put us off was when the sales guy started perching about god and Jesus to us. While usually very tolerant to religious people we felt it totally inappropriate.

we could never talk to any one from orcon about colocation and bandwidth so they were never in the running.

Zeon

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#400248 4-Nov-2010 16:04

nate:
magu: This is when we decided to pull the plug. Of all the DCs I visited/quoted, Maxnet provided the best cost-benefit ratio. Good support, decent infrastructure, competitive pricing.

+1.

It also helps that a regular on here is a tech at Maxnet (who I send all my queries to).

Who is it? Now that would be telling

Sounds like your well connected.....

And agree with Falconnz, I wouldn't consider Maxnet because they are a bit like that and also support internet cencorship.

So I think we will stick at ICONZ then, seems like the best for our needs atm. Would be nice to consolidate the international bandwidth with Orcon but if they are so sh!t.....

[Mod (N8): Edited]

Speedtest 2019-10-14

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