2 degrees migration to new network - ex snap.net ppoe customer

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › 2 degrees migration to new network - ex snap.net ppoe customer

1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | ... | 10

3239 posts

Uber Geek

Trusted

#3100823 7-Jul-2023 07:04

Also running v2.0.9-hotfix.6

I've changed the offloading to vlan still no ipv6 on eth0.10

I've also done a full power cycle -> shutdown -> unplug -> count to 10 -> plug back in. no change

CPU: AMD 5900x | RAM: GSKILL Trident Z Neo RGB F4-3600C16D-32GTZNC-32-GB | MB: Asus X570-E | GFX: EVGA FTW3 Ultra RTX 3080Ti| Monitor: LG 27GL850-B 2560x1440

Quic: https://account.quic.nz/refer/473833 R473833EQKIBX

mentalinc

3239 posts

Uber Geek

Trusted

#3101061 7-Jul-2023 19:41

Configs basically look the same except you have vpn setup, I'll dust off the fritzbox and see what happens with that and if IPV6 starts working (I assume it won't).

I then have the joy have calling support.

CPU: AMD 5900x | RAM: GSKILL Trident Z Neo RGB F4-3600C16D-32GTZNC-32-GB | MB: Asus X570-E | GFX: EVGA FTW3 Ultra RTX 3080Ti| Monitor: LG 27GL850-B 2560x1440

Quic: https://account.quic.nz/refer/473833 R473833EQKIBX

KiwiSurfer

1456 posts

Uber Geek

ID Verified

Lifetime subscriber

#3101069 7-Jul-2023 20:16

Is IPv6 over PPPoE meant to work on the Vocus network? I've been on Vocus for years and when they introduced IPv6 I could never get it to work on PPPoE. I was told IPv6 only works on DHCP. Sure enough once I switched to DHCP it worked. Would be good to know whether IPv6 is definitely supported on PPPoE.

However, for IPv4 it should just work regardless of whether you use PPPoE/DHCP.

mentalinc

3239 posts

Uber Geek

Trusted

#3101072 7-Jul-2023 20:29

I'm trying to get IPv6 to work over dhcp.
PPPoE doesn't seem to work at all for me, the previous working config doesn't work on ipv4 or ipv6

CPU: AMD 5900x | RAM: GSKILL Trident Z Neo RGB F4-3600C16D-32GTZNC-32-GB | MB: Asus X570-E | GFX: EVGA FTW3 Ultra RTX 3080Ti| Monitor: LG 27GL850-B 2560x1440

Quic: https://account.quic.nz/refer/473833 R473833EQKIBX

JohnFlower

51 posts

Master Geek

#3101081 7-Jul-2023 21:07

My issue was user firewall configuration and recent VyOS changes. Read. I can't explain why it happened now but it's probably related to this 2degrees change.

This might be relevant to some users here due to the similarities between VyOS and EdgeOS.

mentalinc

3239 posts

Uber Geek

Trusted

#3101102 7-Jul-2023 22:09

I've have now connected the Fritzbox 7560 to the ONT, upgraded firmware from 7.12 to 7.29.

IPv6 still doesn't work on the fritzbox - I can't ping -6 google.com - I get the ipv6 address (so dns is working), but request timed out 100% failure.

The laptop I was testing with is assigned an ipv6 address but fails. So now ipv6 is not working on 3 devices (windows 10 Laptop & Windows 11 & Android S21 phone)

The fritzbox is showing an IPV6 address as well as the /56 prefix

ping -6 google.com

Pinging google.com [2404:6800:4006:811::200e] with 32 bytes of data:

ipv6 test sites all fail, geekzone doesn't have the ipv6 icon

I noticed the IPv4 DNS server addresses are new as well (moved to slingshot dns 202.180.64.10 & 202.180.64.11).

Not sure where to look on the fritzbox to find what ipv6 dns server is being provided.

But in short, looks like 2degrees have had some issues with this move over for some users where ipv6 stops working.

@Sounddude @SarahRykers

CPU: AMD 5900x | RAM: GSKILL Trident Z Neo RGB F4-3600C16D-32GTZNC-32-GB | MB: Asus X570-E | GFX: EVGA FTW3 Ultra RTX 3080Ti| Monitor: LG 27GL850-B 2560x1440

Quic: https://account.quic.nz/refer/473833 R473833EQKIBX

michaelmurfy

meow
13257 posts

Uber Geek

Moderator

ID Verified

Trusted

Lifetime subscriber

#3101103 7-Jul-2023 22:14

This is where I think something has gone wrong. Your IPv6 subnet should just transfer over and essentially you shouldn’t notice anything happened.

Michael Murphy | https://murfy.nz
Referral Links: Quic Broadband (use R122101E7CV7Q for free setup)

Are you happy with what you get from Geekzone? Please consider supporting us by subscribing.
Opinions are my own and not the views of my employer.

Quic Broadband

Move to New Zealand's best fibre broadband service (affiliate link). Free setup code: R587125ERQ6VE. Note that to use Quic Broadband you must be comfortable with configuring your own router.

mentalinc

3239 posts

Uber Geek

Trusted

#3101105 7-Jul-2023 22:21

I'm also on ONT port 2 (as yet another variable to add to the mix).

Will spend my saturday morning on the phone getting them to look into my ipv6 subnet hopefully just a push button.

CPU: AMD 5900x | RAM: GSKILL Trident Z Neo RGB F4-3600C16D-32GTZNC-32-GB | MB: Asus X570-E | GFX: EVGA FTW3 Ultra RTX 3080Ti| Monitor: LG 27GL850-B 2560x1440

Quic: https://account.quic.nz/refer/473833 R473833EQKIBX

TechnicianX

2 posts

Wannabe Geek

#3103494 13-Jul-2023 00:49

ConradB:

I had to remove the following section:

protocols {
static {
interface-route6 ::/0 {
next-hop-interface eth0.10 {
}
}
}
}

I've just switched to 2Degrees UFB today and after tearing my hair out all evening over why I couldn't get IPv6 to work over the ERX (but worked fine with a laptop plugged into the ONT), it turned out to be this exact issue for me. Thank you so much for this post. Oddly enough at my parents' place on Slingshot the config worked completely fine with the static route for IPv6 in place so I never even thought to change this.

nzed23

4 posts

Wannabe Geek

#3104016 14-Jul-2023 14:13

I'm well and truly brassed off with 2D. Just found out that port forwarding hasn't been working and it's because of their migration earlier this month. I was told the static IP hasn't been migrated to their new system so that's why it's not working. They have now migrated it but it still doesn't work even with power cycling the ONT/router etc. They've now provided a new static IP and it still doesn't work. Ports being port forwarded on the router are are shown as closed when using online port checkers.

Does anyone know what could be going on? I doubt it's a router configuration issue as everything was working fine before the migration.

Really annoying they don't provide any notice and even more annoying is waiting a total of 2 hours (2 calls) to speak to someone. 2D used to be so much better. Seems like support is what Vodafone used to be like.

skewt

750 posts

Ultimate Geek

#3104017 14-Jul-2023 14:51

nzed23:
I'm well and truly brassed off with 2D. Just found out that port forwarding hasn't been working and it's because of their migration earlier this month. I was told the static IP hasn't been migrated to their new system so that's why it's not working. They have now migrated it but it still doesn't work even with power cycling the ONT/router etc. They've now provided a new static IP and it still doesn't work. Ports being port forwarded on the router are are shown as closed when using online port checkers.

Does anyone know what could be going on? I doubt it's a router configuration issue as everything was working fine before the migration.

Really annoying they don't provide any notice and even more annoying is waiting a total of 2 hours (2 calls) to speak to someone. 2D used to be so much better. Seems like support is what Vodafone used to be like.

Are you using one of the ports being blocked by the port filtering?

https://www.2degrees.nz/help/broadband-help/troubleshooting/port-filtering

michaelmurfy

meow
13257 posts

Uber Geek

Moderator

ID Verified

Trusted

Lifetime subscriber

#3104066 14-Jul-2023 15:12

nzed23: I'm well and truly brassed off with 2D. Just found out that port forwarding hasn't been working and it's because of their migration earlier this month.

skewt: Are you using one of the ports being blocked by the port filtering?

https://www.2degrees.nz/help/broadband-help/troubleshooting/port-filtering

This is also a gentle reminder from a security guy to check what you've got forwarded. Forwarding to IoT things, routers etc should never be allowed as these are designed with no security in mind and will likely end up being compromised. Port filtering and CG-NAT is fantastic to catch people out who do that.

You can check https://www.shodan.io and GRC Shields UP to ensure you've got things closed off. The less things you've got forwarded, the better. Use Tailscale or a VPN for everything that shouldn't be out on the public internet.

Also @nzed23 as I did do a quick check you should seriously be using a VPN or Tailscale instead of exposing 3 very high risk items to the internet. You shouldn't get angry at your ISP for filtering these high risk ports especially when you're forwarding high risk and insecure things.

nzed23

4 posts

Wannabe Geek

#3104132 14-Jul-2023 15:54

Thanks - I am accessing password protected cameras via a NVR + home automation on ports that are not being blocked by 2D so not sure why the port forwarding isn't working after 2D did their migration. Very keen to use a VPN like Tailscale but can't figure out how I get Tailscale to work with a NVR, where I am unable to install it on the device itself.

evilonenz

/dev/urandom
287 posts

Ultimate Geek

ID Verified

Trusted

Lifetime subscriber

#3104135 14-Jul-2023 16:05

nzed23:

Thanks - I am accessing password protected cameras via a NVR + home automation on ports that are not being blocked by 2D so not sure why the port forwarding isn't working after 2D did their migration. Very keen to use a VPN like Tailscale but can't figure out how I get Tailscale to work with a NVR, where I am unable to install it on the device itself.

Install the Tailscale client on a machine within your network, and use the route settings to allow access to your NVR, you'll define the routed subnet/s within the client itself.

Smokeping

Referral Links:

Quic - Use code R536299EPGOCN at checkout for free setup
Contact Energy - Use code FRTQDXB for $100 credit

mentalinc

3239 posts

Uber Geek

Trusted

#3104294 15-Jul-2023 11:24

I called 2degrees this morning again as still no ipv6..
Spent nearly an hour on the call. They were very helpful doing lots of checks
.. Issue is the static IPv6 I've been assigned had my ipv4 address in that field in the back end.

So still not resolved and it's with the provisioning team to try and fix... So the wait continues...

CPU: AMD 5900x | RAM: GSKILL Trident Z Neo RGB F4-3600C16D-32GTZNC-32-GB | MB: Asus X570-E | GFX: EVGA FTW3 Ultra RTX 3080Ti| Monitor: LG 27GL850-B 2560x1440

Quic: https://account.quic.nz/refer/473833 R473833EQKIBX

1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | ... | 10