Slingshot internet speed terrible.

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Slingshot internet speed terrible.

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ATinyChipmunk

138 posts

Master Geek

#339833 9-Jun-2010 16:13

Nope i still havnt herd back

richms

28187 posts

Uber Geek

Trusted

Lifetime subscriber

#340010 9-Jun-2010 23:30

I have to enable debug on my router, then telnet into it and run the adslmode shell script with 6 as the parameter everytime the router gets reset.

Its real hard doing that remotly when the upstream is 90kbit and saturated. Stupid netgear not having an option to set it, if the router wasnt rock solid other than that I would really be angry.

Richard rich.ms

ATinyChipmunk

138 posts

Master Geek

#341385 14-Jun-2010 08:02

Yes i managed to force it to adsl 2+ so im "connected at" 3200ish/900ish

This now meets our needs i guess but with 4 people on it, its still not great.

I have been asked to contact the helpdesk as they completed a speed test and it came up alright.

webwat

2036 posts

Uber Geek

Trusted

#346371 29-Jun-2010 14:46

ATinyChipmunk: I have done the above and that got my upload up to 965kbit. thats great but the download has stayed the same, the chart did say i was in the 10mbit area.

Download Speed: 2350 kbps (293.8 KB/sec transfer rate)
Upload Speed: 627 kbps (78.4 KB/sec transfer rate)
Latency: 19 ms
Jitter: 0 ms
Packet Loss: 0 %

You forgot to include the most important statistic for a case like this, but ADSL2+ should be similar to your previous attenuation.

Line Attenuation 35.5 dB 15.1 dB

Seems like about 2km from the exchange, should be getting at least 5Mbps with that attenuation. I presume you didnt have ADSL on any extension cables or anything.

Regardless of attenuation, why do you have more than 1 jackpoint around the house all connected to the same NDSL line? All that obsolete house wiring will just create noise and problems. Try plugging your modem into the master jack and remove obsolete wiring from the jack. You can plug the old wiring into the "fxs" port of your modem if you have an analogue voip output.

If still not good, then run a new Cat.5 (2 pair or 4 pair both ok for DSL) from the demarc to the master jack. Check that you have no old alarm wiring or whatever hardwired onto the line. Tell Slingshot you eliminated other jackpoints and ask for more help.

Time to find a new industry!

ATinyChipmunk

138 posts

Master Geek

#346538 29-Jun-2010 23:43

How do i know what one is the master jack? What i ment by that is that ive tried it in most of the jacks around the house and its the same speed

webwat

2036 posts

Uber Geek

Trusted

#346953 1-Jul-2010 12:21

Well you would have to start by guessing which is closest to the incoming line from the street. It might have an "M" embossed on it, and would be the test point at the distributor box if your house has star wiring. If you find one jack has a Telecom cable going into it then you've found it, otherwise probably just try to follow where the cable goes to. If the Telecom cable terminates at a box outside then try testing the closest jack to the box ? disconnecting the daisy-chained wires should cut off every other jackpoint except the master. If you find a box where all the cables run back to, then you can install a new jack for ADSL connected to that.

For the usual daisy-chained wiring:
===Telecom line===>install ADSL filter===>master jack===>other phone jacks
#===>new ADSL jack

For some newer houses with star wiring (or if you only use the master for ADSL already):
===Telecom line===>test jack (master)===>install ADSL filter===>all phone jacks
#===>new ADSL jack

Note... if you use a filter that doesnt have an ADSL outlet its ok because the filter only needs to filter the actual phones, so you can connect your ADSL jack on the Telecom side of the filter, or maybe just plug it directly into the test jack if its in a useful location.

Time to find a new industry!

ArcticSilver

729 posts

Ultimate Geek

#347033 1-Jul-2010 16:55

ATinyChipmunk: How do i know what one is the master jack? What i ment by that is that ive tried it in most of the jacks around the house and its the same speed

If your ADSL works at more than one jack you most likely do not have a master jack.

Once a master jack is installed it generally goes to 1 point in your house, this will be the only point that ADSL will work.

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