[Snap] OFFICIAL: Snaps UFB Pricing Released!

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › [Snap] OFFICIAL: Snaps UFB Pricing Released!

1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9

822 posts

Ultimate Geek

Trusted

#665693 1-Aug-2012 19:47

loceff13:
mattRSK: Outside coverage area. Yet the school next door is connected.

Because public services have a higher priority

Yeah what I meant was if they had to bring it to the school next door wouldn't it be easy to do the whole street?

NonprayingMantis

6434 posts

Uber Geek

#665701 1-Aug-2012 20:01

Lias: Plenty of euro nations such as Finland and Sweden offer 100mb FTTH packages for ~USD$50, let alone that you've been able to get uncapped 100mb plans in places like Hong Kong for a decade at that price point or lower.

Finland in particular is a great comparison because it's population is only slightly higher than NZ's, has a larger geographical area, and virtually identical population density.

Yes I expect the price to be slightly higher due to our geographical isolation, but what we have is taking the piss.

Given the current pricing of SCC bandwidth and CFH wholesale connections I strongly believe than an NZ ISP could provide a 100/50 connection with unlimited national and 1TB international data for under NZD$150 retail and still make a _MODEST_ profit on it.

they probably could,... if that was the only plan available ain the market and they could get 500k+ connections on it with an average usage of less than 40GB. ISP economics of bandwidth are based a lot around scale

the problem is that the amount of people willing to pay $150 for broadband like that is miniscule, especially when they can get broadband that more than meets their needs for ~$80.
The ISP that launched the plan you refer to at $150 would go out of business because they would only be able to get,maximum of a few thousand customers and almost all of those customers would be 'vampires' using up as much data as they can get hold of blowing out the ISP costs.

ADSL2+ and 40GB is far more than most people need and if they can get that for ~$80 they won;t even look at a plan for>$100, regardless of the speed or datacap.

insane

3236 posts

Uber Geek

ID Verified

Trusted

#665788 1-Aug-2012 23:05

Lias:

I really think the government has dropped the ball with UFB, they should have written the specs/contracts in such a way that data caps were a thing of the past, a relic of the dark ages of bad internets in NZ. Instead we continue to see ISP's bringing out offerings with pathetically low data caps to maximise their profits instead of providing NZ with world class access.

Sadly they totally glossed over the national backhaul requirements from each of the candidate areas. If a small ISPs users are spread across the country it could cost them a fortune to provide enough backhaul to make the product 'high speed'.

There are also no performance SLAs on the backhaul component, so it will be up to each ISP to provide the quality / contention ratios which they want, so simply having an advertised speed of 30 / 10 could be meaningless if the backhaul is capped below that.

sbiddle

30853 posts

Uber Geek

Retired Mod

Trusted

Biddle Corp

Lifetime subscriber

#665837 2-Aug-2012 05:24

insane:
Lias:

I really think the government has dropped the ball with UFB, they should have written the specs/contracts in such a way that data caps were a thing of the past, a relic of the dark ages of bad internets in NZ. Instead we continue to see ISP's bringing out offerings with pathetically low data caps to maximise their profits instead of providing NZ with world class access.

Sadly they totally glossed over the national backhaul requirements from each of the candidate areas. If a small ISPs users are spread across the country it could cost them a fortune to provide enough backhaul to make the product 'high speed'.

And tail access costs become a big issue - unfortunately while people focus on things like international connectivity they overlook the costs of national transit. The cost of tail access for a 10Mbps fibre connection would surprise a lot of people on here.

A lot of people also overlook the CIR aspect of UFB - in that it's only a CIR over the fibre, and only exists for tagged traffic. All non tagged traffic is still best effort.

RalphFromSnap

776 posts

Ultimate Geek

Trusted

Snap Internet

#665998 2-Aug-2012 11:12

lucky015: Nice to see another ISP offering UFB service, Does however leave me with a few questions.

How is the VOIP provided? Is it ISP managed through the ONT or just access to an SIP account?

Is swapping of plans allowed? In particular cap and speed.

Is the termination charge based on the base rate or including extra data spending per month?

Are you able to provision installs to houses down a shared driveway?

Are you charging for the physical connection?

These are the questions I have after a quick browse of this thread and your site, But I do have to say, Snap is looking to be the best UFB option so far.

- The VoIP at the moment is SIP through our supported CPE (Fritz!Box), we are working with chorus and enable to provide it through the ONT very soon, I'm not the voice expert but I don't see any reason why both options wouldn't be available going forward.

- You can change your data add-on up or down during the month (down is depending on you having enough data left to do so) and you can top up additional data if you don't want to go up to the next data add-on or are already at the biggest. In regards to speed, going from the 30/10 to the 100/50 will be fine, however there may be a penalty for changing down.

- The termination charge is based on the baseplan only, none of the other add-ons are included.

- There isn't yet a defined process for shared driveways, we are working with Chorus on some MDU orders (quite a lengthy process) and Enable has done some shared driveway installs as part of the Trial in Halswell working toward developing a process. We will be happy to investigate it with you and work with the LFC to get it done, however it will likely take some time.

- This varies. Residential customers in the UFB areas where Chorus is active will get installations free of charge until the end of the year, irrespective of distance. In Enable areas, standard installations cover the first 30m of external lead-in, thereafter charged at applicable Enable rate. In Northpower areas, installations are charged as per Enable. In UltraFast Fibre areas, residential installations are offered free of charge, irrespective of distance. Business install costs will be 1 to 2 times Monthly Cost depending on the service required. This standard install covers the first 15m in Chorus areas and 30m in the areas supplied by Enable, Ultrafast Fibre, and Northpower. We will confirm business install costs pre-contract signing.

I hope that covers it all :) ^MC

Snap

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Social Media Team:
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator

rhysb

435 posts

Ultimate Geek

Trusted

#666015 2-Aug-2012 11:32

If you don't want to use the Fritzbox can you still have access to the SIP account?

Lorenceo

904 posts

Ultimate Geek

Trusted

#666039 2-Aug-2012 11:52

I'd also like to know this. I already have a router capable of 100mb, as well as an ATA. Don't want to replace either of them in order to access FTTH/VoIP.
How do the routers authenticate, by the way? PPPoE? DHCP?

Equinox IT

Cloud spending continues to surge globally, but most organisations haven’t made the changes necessary to maximise the value and cost-efficiency benefits of their cloud investments. Download the whitepaper From Overspend to Advantage now.

tanivula

991 posts

Ultimate Geek

Lifetime subscriber

#666057 2-Aug-2012 12:06

Is it possible to use the Fritzbox to connect to another SIP provider (2talk etc)?

Realise this would be unsupported by Snap but similarly to the Vodafone HG556a which isn't locked down and works with a third party service.

Keen on jumping on board but know I've got the shared driveway issue to get through also!

RalphFromSnap

776 posts

Ultimate Geek

Trusted

Snap Internet

#666058 2-Aug-2012 12:07

rhysb: If you don't want to use the Fritzbox can you still have access to the SIP account?

Yes you can, it has just been tested thoroughly with this CPE and we can't guarantee that all features would work with another - they should but this is why we have a tested and supported CPE.

Snap

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Social Media Team:
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator

RalphFromSnap

776 posts

Ultimate Geek

Trusted

Snap Internet

#666064 2-Aug-2012 12:11

Lorenceo: I'd also like to know this. I already have a router capable of 100mb, as well as an ATA. Don't want to replace either of them in order to access FTTH/VoIP.
How do the routers authenticate, by the way? PPPoE? DHCP?

Currently PPPoE but will be moving to DHCP in the future!

Snap

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Social Media Team:
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator

RalphFromSnap

776 posts

Ultimate Geek

Trusted

Snap Internet

#666069 2-Aug-2012 12:13

tanivula: Is it possible to use the Fritzbox to connect to another SIP provider (2talk etc)?

Realise this would be unsupported by Snap but similarly to the Vodafone HG556a which isn't locked down and works with a third party service.

Keen on jumping on board but know I've got the shared driveway issue to get through also!

Yes you can. The Fritz has been our only supported VDSL device for a while too and we hadn't been offering SIP however quite a number of people were using it with other providers.

Snap

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Social Media Team:
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator

richms

28168 posts

Uber Geek

Trusted

Lifetime subscriber

#666087 2-Aug-2012 12:24

tanivula: Is it possible to use the Fritzbox to connect to another SIP provider (2talk etc)?

Realise this would be unsupported by Snap but similarly to the Vodafone HG556a which isn't locked down and works with a third party service.

Keen on jumping on board but know I've got the shared driveway issue to get through also!

I havent hit the limit of voip accounts on the fritz yet, and its really cool how you can make each voip ring on one or more dect handsets. Best piece of kit for voip for the price I have come across so far. I read something about 20 voip accounts. Not sure on the limit of dect handsets tho.

Richard rich.ms

tanivula

991 posts

Ultimate Geek

Lifetime subscriber

#666100 2-Aug-2012 12:32

RalphFromSnap:
tanivula: Is it possible to use the Fritzbox to connect to another SIP provider (2talk etc)?

Realise this would be unsupported by Snap but similarly to the Vodafone HG556a which isn't locked down and works with a third party service.

Keen on jumping on board but know I've got the shared driveway issue to get through also!

Yes you can. The Fritz has been our only supported VDSL device for a while too and we hadn't been offering SIP however quite a number of people were using it with other providers.

Awesome, time to talk to the one who holds the purse strings and see about making the swtich and come back to Snap :D

linw

2849 posts

Uber Geek

#666109 2-Aug-2012 12:38

I see the Fritzbox has an ADSL/VDSL modem front end so does this get disabled for a UFB connection?

richms

28168 posts

Uber Geek

Trusted

Lifetime subscriber

#666381 2-Aug-2012 16:52

One of the setup options is to change it so that it gets internet on one of the ports, and the other goes to your lan, so yeah it will just disable it.

Richard rich.ms

1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9