Help Slingshot down to dial up speed and can't connect most of the time

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Help Slingshot down to dial up speed and can't connect most of the time

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#2794199 12-Oct-2021 19:19

halper86: https://forums.whirlpool.net.au/archive/2304393
It could be your Panasonic’s power supply. I have a suspicion as you mentioned a few times that the phone line began to crackle while you were talking at the same time the noise went up, then when you unplugged it the noise went down again. I have seen this in a few other forums online after a quick google.

Makes a good case for moving off a sunsetting service to one that isn't vulnerable to this sort of interference.

Richard rich.ms

RunningMan

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#2794234 12-Oct-2021 19:45

Without wanting to sidetrack the thread too much, you mentioned a couple of times needing to stay on copper so that you had communications in a power cut, and were out of cell coverage. Depending on whether your current voice connection is fed from an exchange or roadside cabinet, then it may not go for more than a few hours in a longer power cut anyway. Sweeping generalisation, but an exchange is more likely to have a generator with runtime measured in days (fuel dependant) while a roadside cabinet will have a battery measured in hours. It's just something to keep in mind when planning for emergencies. If you have medical or mobility issues and would be dependant on communications, perhaps arrange a plan C (or D....) where if there is a very prolonged outage (all day) someone local that you know pops in to make sure you're all good.

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#2794305 13-Oct-2021 07:18

RunningMan:

Without wanting to sidetrack the thread too much, you mentioned a couple of times needing to stay on copper so that you had communications in a power cut, and were out of cell coverage. Depending on whether your current voice connection is fed from an exchange or roadside cabinet, then it may not go for more than a few hours in a longer power cut anyway. Sweeping generalisation, but an exchange is more likely to have a generator with runtime measured in days (fuel dependant) while a roadside cabinet will have a battery measured in hours. It's just something to keep in mind when planning for emergencies. If you have medical or mobility issues and would be dependant on communications, perhaps arrange a plan C (or D....) where if there is a very prolonged outage (all day) someone local that you know pops in to make sure you're all good.

Have to say I agree with this - yes, you can use DSL for now, but if you're in a copper withdrawal area (and I believe most of Dunedin is), eventually you'll need to move to another technology, as the copper will be disconnected. Nothing wrong with having a contingency in place for when (not if) that happens.

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#2794312 13-Oct-2021 07:29

halper86: https://forums.whirlpool.net.au/archive/2304393
It could be your Panasonic’s power supply. I have a suspicion as you mentioned a few times that the phone line began to crackle while you were talking at the same time the noise went up, then when you unplugged it the noise went down again. I have seen this in a few other forums online after a quick google.

Thank you for this. I have just had a read of it. Fascinating as I do use a cheap sony radio in my house and have problems often with it picking up static. I find if I use a FM station the interference is such a pain in the bum it's not worth it so usually put it back to AM where the interference is not so bad.

Power supply in my mid tower computer I use the most is a reasonable one. Silverstone Bronze + from memory. I brought it new when I added a few things to this second hand desk top I use.

Tomahawk66

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#2794313 13-Oct-2021 07:32

Bung: The two phones I've seen mentioned are both cordless phones. What's the line noise being monitored on if these are unplugged? I smell red herring.

?????? Don't understand, please explain further. Thank you.

Tomahawk66

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#2794315 13-Oct-2021 07:40

I know you will all laugh at this, but the last time a Chorus man had to come here to my house, earlier this year, because someone somewhere had flicked the wrong switch and I lost my internet..... I'm not kidding..... that Chorus man said he was also staying on Copper for as long as he could.

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halper86

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#2794326 13-Oct-2021 08:36

Tomahawk66:
Thank you for this. I have just had a read of it. Fascinating as I do use a cheap sony radio in my house and have problems often with it picking up static. I find if I use a FM station the interference is such a pain in the bum it's not worth it so usually put it back to AM where the interference is not so bad.
Power supply in my mid tower computer I use the most is a reasonable one. Silverstone Bronze + from memory. I brought it new when I added a few things to this second hand desk top I use.

I wouldn’t say it is the radio in this instance as it only occurs and causes interference when the phone is plugged in, although I have seen it before with AM on my grandparents long POTS line.

I meant you’re panasonic landline as this is the only time where the static noise on the line and noise on DSL happens. I wonder if you plugged in the phone again without the power connected to it (and batteries removed from the base if you have them installed) and see if it still drops your sync rates.

Someone correct me if i’m wrong and if this sounds silly.

Tomahawk66

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#2794350 13-Oct-2021 09:39

halper86:
Tomahawk66:
Thank you for this. I have just had a read of it. Fascinating as I do use a cheap sony radio in my house and have problems often with it picking up static. I find if I use a FM station the interference is such a pain in the bum it's not worth it so usually put it back to AM where the interference is not so bad.
Power supply in my mid tower computer I use the most is a reasonable one. Silverstone Bronze + from memory. I brought it new when I added a few things to this second hand desk top I use.

I wouldn’t say it is the radio in this instance as it only occurs and causes interference when the phone is plugged in, although I have seen it before with AM on my grandparents long POTS line.

I meant you’re panasonic landline as this is the only time where the static noise on the line and noise on DSL happens. I wonder if you plugged in the phone again without the power connected to it (and batteries removed from the base if you have them installed) and see if it still drops your sync rates.

Someone correct me if i’m wrong and if this sounds silly.

Oh sorry, I realise it wasn't my wee radio causing the interference and that it has to be something with that panasonic phone. I just thought the article in the link you provided was very interesting given my wee radio was picking up the interference, like the article says.

I've been looking at fibre deals and like I've already mentioned in earlier posts it will cost me a minimum of $15-20 more per month to get the services I have now. So am happy to wait until I am literally forced off. :-)

Am about to try a first phone call using the other phone I plugged in last night. Be interesting to see what, if anything happens.... fingers crossed NOTHING ! LOL

ghettomaster

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#2794351 13-Oct-2021 09:39

Tomahawk66:
I know you will all laugh at this, but the last time a Chorus man had to come here to my house, earlier this year, because someone somewhere had flicked the wrong switch and I lost my internet..... I'm not kidding..... that Chorus man said he was also staying on Copper for as long as he could.

Out of curiosity, why are you staying on copper as long as you can?

dt

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#2794352 13-Oct-2021 09:42

You mentioned not wanting to move to fibre due to not having a phone in the event of a power cut, what's your contingency for powering your cordless phones in the event of a power cut? does the base station also have a battery or something?

halper86

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#2794360 13-Oct-2021 10:04

Tomahawk66:

Oh sorry, I realise it wasn't my wee radio causing the interference and that it has to be something with that panasonic phone. I just thought the article in the link you provided was very interesting given my wee radio was picking up the interference, like the article says.

I've been looking at fibre deals and like I've already mentioned in earlier posts it will cost me a minimum of $15-20 more per month to get the services I have now. So am happy to wait until I am literally forced off. :-)

Am about to try a first phone call using the other phone I plugged in last night. Be interesting to see what, if anything happens.... fingers crossed NOTHING ! LOL

Sorry I didn't make that clear, me adding the link caused a bit of confusion - although you could test the theory by holding the radio next to the phone line while you listen for noises.

Yep, you have it quite good at the moment. Chorus' wholesale line costs for fibre are close to $50 excl GST so that leaves a very, very thin margin for RSPs. Anyone else here would recommend FWA (wireless) but as you have no coverage then this is an issue. The cheapest fibre plan I have found is $60.24 a month ($14/week) through flip - however no VoIP included. You could confirm if you are a vulnerable customer or not, as you fit the criteria from what you have mentioned in this thread. You could then use a UPS to power your equipment in the event of a power outage. 2talk would be a good choice for VoIP when you make the switch eventually - 2000 local minutes and 250 national minutes for $11.50/month. (both my personal opinion)

A possible outcome when Chorus withdraws copper could be a new cell site be installed to service the area providing FWA.

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quickymart

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#2794361 13-Oct-2021 10:05

Tomahawk66:

Oh sorry, I realise it wasn't my wee radio causing the interference and that it has to be something with that panasonic phone. I just thought the article in the link you provided was very interesting given my wee radio was picking up the interference, like the article says.

I've been looking at fibre deals and like I've already mentioned in earlier posts it will cost me a minimum of $15-20 more per month to get the services I have now. So am happy to wait until I am literally forced off. :-)

Am about to try a first phone call using the other phone I plugged in last night. Be interesting to see what, if anything happens.... fingers crossed NOTHING ! LOL

Given your location, I imagine the AM transmitters at Highcliff may be causing some interference with some of your electronic devices (maybe even including your phones).

RunningMan

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#2794363 13-Oct-2021 10:05

quickymart: [snip] but if you're in a copper withdrawal area (and I believe most of Dunedin is),

https://www.chorus.co.nz/copper-withdrawal

It appears to be 2 or 3 streets in 1 Dunedin suburb only.

halper86

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#2794366 13-Oct-2021 10:11

RunningMan:

quickymart: [snip] but if you're in a copper withdrawal area (and I believe most of Dunedin is),

https://www.chorus.co.nz/copper-withdrawal

It appears to be 2 or 3 streets in 1 Dunedin suburb only.

This is only at present time. Chorus can withdraw from any specified fibre area after completion of the prerequisites.

The map of every SFA across the country: https://comcom.govt.nz/regulated-industries/telecommunications/regulated-services/consumer-protections-for-copper-withdrawal/map-of-specified-fibre-areas

quickymart

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#2794367 13-Oct-2021 10:13

RunningMan:

quickymart: [snip] but if you're in a copper withdrawal area (and I believe most of Dunedin is),

https://www.chorus.co.nz/copper-withdrawal

It appears to be 2 or 3 streets in 1 Dunedin suburb only.

...for now.

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