[Snap] Youtube Not Fully Buffering

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › [Snap] Youtube Not Fully Buffering

1 | ... | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | ... | 16

105 posts

Master Geek

#598471 22-Mar-2012 07:36

Can you guys that have received the email please do some traceroutes to cache.l.google.com and youtube.com as well as geekzone.co.nz and post them here?

shadybrothers

236 posts

Master Geek

#598509 22-Mar-2012 09:23

Tracing route to cache.l.google.com [202.124.127.21]
over a maximum of 30 hops:

1 2 19 ms 19 ms 19 ms 16.17.69.111.static.snap.net.nz [111.69.17.16]
3 19 ms 18 ms 18 ms 54.32.69.111.dynamic.snap.net.nz [111.69.32.54]

4 67 ms 34 ms 33 ms 46.17.69.111.static.snap.net.nz [111.69.17.46]
5 34 ms 34 ms 34 ms 47.17.69.111.static.snap.net.nz [111.69.17.47]
6 33 ms 33 ms 34 ms 21.127.124.202.static.snap.net.nz [202.124.127.21]

Trace complete.

Tracing route to youtube.com [74.125.237.110]
over a maximum of 30 hops:

1 2 30 ms 40 ms 41 ms 16.17.69.111.static.snap.net.nz [111.69.17.16]
3 18 ms 18 ms 18 ms 54.32.69.111.dynamic.snap.net.nz [111.69.32.54]

4 18 ms 20 ms 19 ms 111-69-27-65.core.snap.net.nz [111.69.27.65]
5 19 ms 19 ms 19 ms 203.167.233.9
6 19 ms 19 ms 19 ms i-7-0-0.hptw-core01.bi.reach.com [202.84.219.125]
7 44 ms 43 ms 43 ms i-0-0-4-1.sydo-core02.bx.reach.com [202.84.142.149]
8 52 ms 47 ms 47 ms TenGigE0-1-0-13.oxf-gw1.Sydney.telstra.net [203.50.13.121]
9 50 ms 47 ms 47 ms Bundle-Ether1.ken-core4.Sydney.telstra.net [203.50.6.5]
10 49 ms 47 ms 47 ms Bundle-Ether1.ken39.Sydney.telstra.net [203.50.6.146]
11 45 ms 44 ms 44 ms 72.14.198.54
12 45 ms 45 ms 44 ms 66.249.95.224
13 45 ms 45 ms 45 ms 72.14.237.135
14 44 ms 44 ms 44 ms syd01s12-in-f14.1e100.net [74.125.237.110]

Trace complete.

Tracing route to geekzone.co.nz [202.175.128.164]
over a maximum of 30 hops:

1 2 19 ms 19 ms 18 ms 16.17.69.111.static.snap.net.nz [111.69.17.16]
3 18 ms 18 ms 18 ms 54.32.69.111.dynamic.snap.net.nz [111.69.32.54]

4 19 ms 18 ms 19 ms datacom.ape.net.nz [192.203.154.82]
5 19 ms 20 ms 19 ms 210.55.5.227
6 * * * Request timed out.
7 20 ms 19 ms 19 ms mail.geekzone.co.nz [202.175.128.164]

Trace complete.

Can get 30 seconds through a 720 video before it buffers, and buffers and buffers.

this is a slap in the face!

networkn

Networkn
32350 posts

Uber Geek

ID Verified

Trusted

Lifetime subscriber

#598639 22-Mar-2012 13:18

Yup, I must admit when I have been paying attention, other streaming video services are having problems as well, though not anywhere near as bad.

shadybrothers

236 posts

Master Geek

#598734 22-Mar-2012 16:40

Having issues with gametrailers.com

this is a slap in the face!

rounder

18 posts

Geek

#598785 22-Mar-2012 18:48

I received the email

Tracing route to cache.l.google.com [202.124.127.25]
over a maximum of 30 hops:

1 2 11 ms 11 ms 11 ms 16.17.69.111.static.snap.net.nz [111.69.17.16]
3 11 ms 10 ms 11 ms 54.32.69.111.dynamic.snap.net.nz [111.69.32.54]

4 25 ms 25 ms 25 ms 46.17.69.111.static.snap.net.nz [111.69.17.46]
5 26 ms 26 ms 29 ms 47.17.69.111.static.snap.net.nz [111.69.17.47]
6 26 ms 26 ms 26 ms 25.127.124.202.static.snap.net.nz [202.124.127.2
5]

Trace complete.

Tracing route to youtube.com [173.194.38.71]
over a maximum of 30 hops:

1 2 22 ms 11 ms 31 ms 16.17.69.111.static.snap.net.nz [111.69.17.16]
3 11 ms 10 ms 10 ms 54.32.69.111.dynamic.snap.net.nz [111.69.32.54]

4 12 ms 11 ms 11 ms 111-69-27-65.core.snap.net.nz [111.69.27.65]
5 12 ms 11 ms 12 ms 203.167.233.9
6 11 ms 12 ms 11 ms i-7-0-0.hptw-core01.bi.reach.com [202.84.219.125
]
7 137 ms 143 ms 137 ms i-0-6-4-0.tlot-core01.bx.reach.com [202.84.142.1
10]
8 137 ms 137 ms 136 ms i-4-2.tlot03.bi.reach.com [202.84.251.150]
9 187 ms 186 ms 187 ms 72.14.197.53
10 228 ms 251 ms 186 ms 72.14.234.47
11 193 ms 186 ms 186 ms 64.233.174.190
12 207 ms 187 ms 186 ms 64.233.174.177
13 201 ms 198 ms 197 ms 209.85.255.35
14 196 ms 198 ms 197 ms 209.85.251.237
15 197 ms 197 ms 196 ms nrt19s17-in-f7.1e100.net [173.194.38.71]

Trace complete.

Tracing route to geekzone.co.nz [202.175.128.164]
over a maximum of 30 hops:

1 2 11 ms 17 ms 11 ms 16.17.69.111.static.snap.net.nz [111.69.17.16]
3 11 ms 11 ms 11 ms 54.32.69.111.dynamic.snap.net.nz [111.69.32.54]

4 11 ms 11 ms 11 ms datacom.ape.net.nz [192.203.154.82]
5 11 ms 11 ms 11 ms 210.55.5.227
6 * * * Request timed out.
7 12 ms 12 ms 12 ms mail.geekzone.co.nz [202.175.128.164]

Trace complete.

There you go :)

nzkiwiman

2585 posts

Uber Geek

Subscriber

#598812 22-Mar-2012 19:39

C:\Windows\system32>ping cache.l.google.com

Pinging cache.l.google.com [202.124.127.22] with 32 bytes of data:
Reply from 202.124.127.22: bytes=32 time=11ms TTL=59
Reply from 202.124.127.22: bytes=32 time=11ms TTL=59
Reply from 202.124.127.22: bytes=32 time=12ms TTL=59
Reply from 202.124.127.22: bytes=32 time=12ms TTL=59

Ping statistics for 202.124.127.22:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 11ms, Maximum = 12ms, Average = 11ms

C:\Windows\system32>ping youtube.com

Pinging youtube.com [74.125.237.67] with 32 bytes of data:
Reply from 74.125.237.67: bytes=32 time=55ms TTL=47
Reply from 74.125.237.67: bytes=32 time=53ms TTL=48
Reply from 74.125.237.67: bytes=32 time=53ms TTL=47
Reply from 74.125.237.67: bytes=32 time=53ms TTL=48

Ping statistics for 74.125.237.67:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 53ms, Maximum = 55ms, Average = 53ms

C:\Windows\system32>tracert cache.l.google.com

Tracing route to cache.l.google.com [202.124.127.22]
over a maximum of 30 hops:

1 1 ms tracert youtube.com

Tracing route to youtube.com [74.125.237.67]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms NB6Plus4Wn.home [192.168.1.1]
2 18 ms 23 ms 25 ms 20.17.69.111.static.snap.net.nz [111.69.17.20]
3 12 ms 11 ms 12 ms 24.17.69.111.static.snap.net.nz [111.69.17.24]
4 * * * Request timed out.
5 27 ms 27 ms 27 ms 111-69-27-66.core.snap.net.nz [111.69.27.66]
6 28 ms 29 ms 28 ms 203.167.233.9
7 28 ms 28 ms 27 ms i-7-0-0.hptw-core01.bi.reach.com [202.84.219.125
]
8 52 ms 53 ms 52 ms i-0-0-4-0.sydo-core02.bx.reach.com [202.84.142.1
53]
9 62 ms 59 ms 59 ms TenGigE0-1-0-13.oxf-gw1.Sydney.telstra.net [203.
50.13.121]
10 56 ms 59 ms 59 ms Bundle-Ether1.ken-core4.Sydney.telstra.net [203.
50.6.5]
11 58 ms 59 ms 58 ms Bundle-Ether1.ken39.Sydney.telstra.net [203.50.6
.146]
12 54 ms 54 ms 54 ms 72.14.198.54
13 54 ms 54 ms 54 ms 66.249.95.224
14 54 ms 54 ms 54 ms 72.14.237.55
15 55 ms 55 ms 54 ms youtube.com [74.125.237.67]

Trace complete.

AviZ

214 posts

Master Geek
Inactive user

#598870 22-Mar-2012 22:51

so i just downloaded speedbit and its crap

but anyway i downloaded a video but only 25k/s

interesting telstra cache

http://tc.v3.cache5.c.youtube.com/videoplayback?expire=1332433357&itag=35&cp=U0hSR1ROUV9KUUNOMl9MSFVEOjRmUEdzOGRzQ0JY&burst=40&key=yt1&source=youtube&ip=202.0.0.0&signature=983C3380B0F83FF192FD4BD4AC1036F4562DA178.72DE4A09124E2DFE824D7F975369AD29DE39DA41&ipbits=8&sparams=algorithm%2Cburst%2Ccp%2Cfactor%2Cid%2Cip%2Cipbits%2Citag%2Csource%2Cexpire&id=c928828adcaee2a7&algorithm=throttle-factor&sver=3&fexp=916405&factor=1.25&begin=36203&ptk=PrankvsPrank%2Buser&ptchn=BFvsGF&cm2=0&playretry=1

GoodSync

GoodSync. Easily back up and sync your files with GoodSync. Simple and secure file backup and synchronisation software will ensure that your files are never lost (affiliate link).

RalphFromSnap

776 posts

Ultimate Geek

Trusted

Snap Internet

#601835 29-Mar-2012 11:48

Hi Guys,

We have made some more tweaks to our systems here. So go ahead and give it a try, please let us know the results or any other feedback you have in regards to Youtube.

Thanks,

Snap

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Social Media Team:
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator

Napster

202 posts

Master Geek

#601975 29-Mar-2012 15:30

Thanks Ralph, will check it out and let you know.

Greaver

117 posts

Master Geek

#602079 29-Mar-2012 18:08

Joined snap last week - its certainly slower than Trust Power Kinect unlimited (streamed 1080p no problem 24/7) but it seems a lot better today, I was actually thinking before that it was great then I saw this thread was updated

Napster

202 posts

Master Geek

#602696 30-Mar-2012 19:30

Definitely an improvement but still get fair bit of buffering on 1080p content.

So far 720p has no issues. Avg speed seems to be around 450KB/s

At least most stuff is watchable now.

Good job so far guys

nzkiwiman

2585 posts

Uber Geek

Subscriber

#603642 2-Apr-2012 10:47

Must say that it 'seems' to be better since the last fix.
The odd video will do an instant buffer, but the majority at 360/480p buffer just enough to not be an issue.

networkn

Networkn
32350 posts

Uber Geek

ID Verified

Trusted

Lifetime subscriber

#603645 2-Apr-2012 10:48

nzkiwiman: Same here, no where NEAR as good as it used to be.

GeoffisPure

459 posts

Ultimate Geek

#603924 2-Apr-2012 15:39

Has improved a lot for me.... I can now view YouTube at 720p with mostly no buffering.

shadybrothers

236 posts

Master Geek

#605219 4-Apr-2012 17:58

My YouTube experience has been great the last couple of nights I have been using it.

This evening I have been able to view a selection of movie trailers at 1080 without any buffering.

This is what I was expecting when I signed up for this service.

Many thanks to the team involved in sorting this out.

Will let you know if service degrades again ;)

this is a slap in the face!

1 | ... | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | ... | 16