[Snap] Unused data rolling over each month

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › [Snap] Unused data rolling over each month

Kixtro

49 posts

Geek

#111049 22-Oct-2012 19:54

Hey Snap!

I would love to see you guys roll over data each month! So what ever data you paid for, and didn't use it will get rolled onto next months allowance.

I am sure I am not the only customer who would love this.

So to the snap customers here, would you like your unused paid data to be rolled over each month?

EXAMPLE:

You are allocated 255GB per month (I currently am)
You used 90GB one month.
So 165GB of data is unused, yet paid for.
That 165GB is added onto your next months data allowance.

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214 posts

Master Geek
Inactive user

#704755 22-Oct-2012 20:02

Extro: Hey Snap!

I would love to see you guys roll over data each month! So what ever data you paid for, and didn't use it will get rolled onto next months allowance.

I am sure I am not the only customer who would love this.

So to the snap customers here, would you like your unused paid data to be rolled over each month?

EXAMPLE:

You are allocated 255GB per month (I currently am)
You used 90GB one month.
So 165GB of data is unused, yet paid for.
That 165GB is added onto your next months data allowance.

Ha this is how snap make their money apparently they have to order per month the bandwidth for each account, sure if you dont use it all they get a credit.

when i was going to goto the slingshot better network, i had to give 1 months notice for my account with snap. so they charged me a month for no service then they are automatically up 30gb, they then charge 3 people for 10gb extra data and they have actually doubled their money....

i didnt end up changing isp's.

sbiddle

30853 posts

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Biddle Corp

Lifetime subscriber

#704761 22-Oct-2012 20:07

The problem with ISP's offering this is you riun the risk of facing massive congestion issues is data is carried over and people all suddenly want to use it at once.

I've once ordered too much food from McDonalds when I've been out drinking and couldn't eat it all. Should I be able to go back again later on and get some free McNuggets and fries to cover that?

Kixtro

49 posts

Geek

#704762 22-Oct-2012 20:09

Yea I understand that if it keeps rolling on and on and on it might get a little messy.

But I suggest a expiry system, say the data is only rolled over for 2 months then what is left expires.

Scholarly

36 posts

Geek

ID Verified

#704765 22-Oct-2012 20:13

sbiddle: The problem with ISP's offering this is you riun the risk of facing massive congestion issues is data is carried over and people all suddenly want to use it at once.

I've once ordered too much food from McDonalds when I've been out drinking and couldn't eat it all. Should I be able to go back again later on and get some free McNuggets and fries to cover that?

That metaphor made me laugh - It's true, though. If you don't use what you've ordered within a given time period agreed on prior to you requesting the services, why should it roll over for you?

Stasis007

85 posts

Master Geek

#704771 22-Oct-2012 20:24

I've once ordered too much food from McDonalds when I've been out drinking and couldn't eat it all. Should I be able to go back again later on and get some free McNuggets and fries to cover that?

You've never microwaved a burger for breakfast?

Be nice for the additional data blocks to roll over, like if I buy an additional 10G towards the end of the month then that data allocation would exist independently from my monthly subscription.

Scholarly

36 posts

Geek

ID Verified

#704772 22-Oct-2012 20:26

@Stasis - Yes, that's a better idea. Considering the one-off data top-ups are charged at a premium, if it rolled over and was used only if your original data was all used up, it would beat the congestion mess described earlier and also likely still make Snap some money.

Kixtro

49 posts

Geek

#704776 22-Oct-2012 20:32

Scholarly: @Stasis - Yes, that's a better idea. Considering the one-off data top-ups are charged at a premium, if it rolled over and was used only if your original data was all used up, it would beat the congestion mess described earlier and also likely still make Snap some money.

Yes, and even have it as an add-on available. Say for $5/month extra your unused data will be kept for 2 or so months.

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AviZ

214 posts

Master Geek
Inactive user

#704777 22-Oct-2012 20:35

how about just credit back your unused data?

cos at the end of the day if you have brought 20gb and only used 10gb of it, really the other 10gb snap got for free and all them free tip bits soon add up for them.

i bet most months their monthly outgoings are quite alot less than their incommings.

DonGould

3892 posts

Uber Geek

#704780 22-Oct-2012 20:37

Extro:
Scholarly: @Stasis - Yes, that's a better idea. Considering the one-off data top-ups are charged at a premium, if it rolled over and was used only if your original data was all used up, it would beat the congestion mess described earlier and also likely still make Snap some money.

Yes, and even have it as an add-on available. Say for $5/month extra your unused data will be kept for 2 or so months.

This really isn't how a network works at all.

Providers aim to keep load at 90%, 80% of the time. Data caps are just a way to monitise the net in a way that customers can understand.

The cost of building a billing system that will do what you're talking about here, quickly gets greater than the value it returns.

Better is just to give the users more data each month and encourage them to purchase a bigger data plan at peek times, such as school holidays for families.

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McGee

200 posts

Master Geek

#704819 22-Oct-2012 21:27

AviZ:

Ha this is how snap make their money apparently they have to order per month the bandwidth for each account, sure if you dont use it all they get a credit.

All I can say to that is lol.

You obviously need to better educate yourself on how the internet / ISPs in general actually work if you honestly think that's how things work.

AviZ

214 posts

Master Geek
Inactive user

#704823 22-Oct-2012 21:37

McGee:
AviZ:

Ha this is how snap make their money apparently they have to order per month the bandwidth for each account, sure if you dont use it all they get a credit.

All I can say to that is lol.

You obviously need to better educate yourself on how the internet / ISPs in general actually work if you honestly think that's how things work.

thats what they told me, but the credit one no i made that up, but they told me that they have to "book" bandwidth a month in advance

Dratsab

3946 posts

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#704824 22-Oct-2012 21:38

sbiddle: I've once ordered too much food from McDonalds when I've been out drinking and couldn't eat it all. Should I be able to go back again later on and get some free McNuggets and fries to cover that?

Eating's cheating - you shouldn't have gone to Macca's in the first place.

RalphFromSnap

776 posts

Ultimate Geek

Trusted

Snap Internet

#704832 22-Oct-2012 21:50

Hi All,

We are constantly reviewing our plans, and we are looking at making some slight changes soon.

In terms of data rollover its not something we are immediately looking at putting into place, its been discussed several times internally here, and its not a preferred option but then again its not completely out of the question, but as a few of you pointed out there are some other good options. One is the extension of our all you can eat night plans - so keen to hear all your (reasonable:) thoughts on this.

Your question re buying data in advance, there is a whole mixture of ways that data is purchased which takes into account IRU's for submarine cables, upstream peering arrangements, and costs of equipment, although I'll stop there as someone has probably written this far better somewhere else than I can!

Snap

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NZSimplicity

135 posts

Master Geek

#704898 23-Oct-2012 08:58

Hmmm all you can eat plans.. :)

1) what about having 2 or 3 all you can eat plans..
1a) The current plan as is ($5 for 3 nights)
1b) The Current plan spread over 5 nights instead of 3. (for $7 maybe)
1c) The current plan but spread over 7 nights. (for $10 Maybe)

2) Be able to "subscribe" to an all you can eat for a week (use it when you like for as little or as much as you like for a week)

3) Be able to "subscribe" to an all you can eat for a month (use it when you like for as little or as much as you like for a month)

Lorenceo

904 posts

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Trusted

#705032 23-Oct-2012 12:16

At present I struggle to use anywhere near my 155GB. Have 90GB left and it resets in under a week.
It would however be nice if the data blocks were cheaper, especially due another ISP offering 500GB.
Would be good in case I need to download something big, or If I decide to have a LAN party or something.
If I had more cap then it wouldn't matter if there were 10 computers all on youtube, instead of only one.

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