Have communicated with Orcon three times and had no action so posting here for others to see.

Moved Broadband and Phone away from Orcon mid December after being with them for approx. 10 years due to support getting worse and worse and slow international Bandwidth far too often plus none competitive plans.

After the move was completed with no problems from new supplier I rang and cancelled ALL services with Orcon and received an invoice showing final payments etc on it. I did not believe it was totally correct but could not be bothered querying due to the time it would take with recent support history!

This was charged to my Credit Card no problem.

On 3rd February a charge for the POTS (Telephone line) service was charged again to my Credit Card. There was no invoice received from Orcon prior to or subsequent to covering this!!!!
The port of this number had occurred mid December!!

I have Sent a request for this to be sorted via a Orcon website Form
I have rung Orcon
I have emailed Orcon accounts@

I have had no reply or correspondence from them re reversing this charge or stopping future ones.
During the phone call I was advised details of my request were sent to the accounts department from the Call centre.

Just warning anyone thinking of going to Orcon.
Its HARD to get away afterwards.

There is also no way to remove any credit card information from your account!!!

Obviously Orcon has changed from the company I originally joined and recommended many people towards!!!

John