How is the MyRepublic voice service implemented?

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › How is the MyRepublic voice service implemented?

jpfree

45 posts

Geek

#154055 16-Oct-2014 18:57

It's not obvious from the MyRepublic website how the voice service is implemented, and I don't see a support section or similar.

I'm guessing it's not VoIP via router, since the offered ASUS router doesn't have VoIP support.

So is it copper? Or is it being offered via the ONT?

If I had to guess it would be ONT since the FAQ mentions needing a technician to wire up the jackpoints.

xcubed

194 posts

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#1156308 16-Oct-2014 19:18

I'm not entirely sure, but I was asking them some questions about them the other day and was told that SIP logins are not currently available, but are being worked on.

coffeebaron

6233 posts

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#1156310 16-Oct-2014 19:21

I believe that was mentioned in the big, now locked thread. They are using the ONT port.

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Whinery

104 posts

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#1156349 16-Oct-2014 19:58

jpfree: It's not obvious from the MyRepublic website how the voice service is implemented, and I don't see a support section or similar.

I'm guessing it's not VoIP via router, since the offered ASUS router doesn't have VoIP support.

So is it copper? Or is it being offered via the ONT?

If I had to guess it would be ONT since the FAQ mentions needing a technician to wire up the jackpoints.

We don't make a big deal about it because 99% of people don't care where it's plugged in, just that it works. We use the ONT. Seemed the simplest, easiest, best way for the users to get the service. Also allows re-wiring the existing copper phone wiring to the ONT, rather than the POTS network, making all existing jackpoints in the house work (some limitations apply).

I'm curious why it matters. Do people prefer the ONT, or are not wanting to use the ONT?

Regards,

Marc Whinery
Senior Product Manager, MyRepublic
www.myrepublic.co.nz

Inphinity

2780 posts

Uber Geek

#1156350 16-Oct-2014 20:01

Whinery:
I'm curious why it matters. Do people prefer the ONT, or are not wanting to use the ONT?

As much as anything, because we like to understand it ;)

xcubed

194 posts

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#1156360 16-Oct-2014 20:16

I'm curious why it matters. Do people prefer the ONT, or are not wanting to use the ONT?

The reason it interests me is because I have only VOIP phones at home, and have no use for an analogue phone jack.

jpfree

45 posts

Geek

#1156362 16-Oct-2014 20:17

We don't make a big deal about it because 99% of people don't care where it's plugged in, just that it works. We use the ONT. Seemed the simplest, easiest, best way for the users to get the service. Also allows re-wiring the existing copper phone wiring to the ONT, rather than the POTS network, making all existing jackpoints in the house work (some limitations apply).

Great, thanks for the info. Yes, I think it's the best option.

I'm curious why it matters. Do people prefer the ONT, or are not wanting to use the ONT?

Well yes, Inphinity's right. On a website called Geekzone just because I'd like to know

.
But also because I know plenty who have had issues with the VoIP via their routers and it's interesting that there's another option that might become worth recommending.

taneb1

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Mercury

#1156374 16-Oct-2014 21:14

Whinery:
I'm curious why it matters. Do people prefer the ONT, or are not wanting to use the ONT?

It doesn't really bother me how the phones delivered, the main thing I care about is the wiring integration to use the existing jack-points. Just ease of use really.

Any comments made are my personal views and does not represent those of my employer

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Whinery

104 posts

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#1156418 16-Oct-2014 21:38

xcubed:

The reason it interests me is because I have only VOIP phones at home, and have no use for an analogue phone jack.

It's optional on all services, and you can continue to use any existing VoIP phones. We just don't have separate VoIP services. Yet.

Regards,
Marc Whinery
Senior Product Manager, MyRepublic
www.myrepublic.co.nz

browned

636 posts

Ultimate Geek

#1156781 17-Oct-2014 12:35

Whinery: We don't make a big deal about it because 99% of people don't care where it's plugged in, just that it works. We use the ONT. Seemed the simplest, easiest, best way for the users to get the service. Also allows re-wiring the existing copper phone wiring to the ONT, rather than the POTS network, making all existing jackpoints in the house work (some limitations apply).

I am curious about the limitations as I have an ONT in the garage and an RJ45 port in the garage, or maybe an RJ11 port, that runs through to the phone jacks in the house. At the moment Orcon router phone port plugs into it and now I have signed up to MyRepublic I assume the ONT to RJ45/RJ11 port will be a simple cable run?

Whinery

104 posts

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Trusted

#1156828 17-Oct-2014 14:13

browned:
Whinery: We don't make a big deal about it because 99% of people don't care where it's plugged in, just that it works. We use the ONT. Seemed the simplest, easiest, best way for the users to get the service. Also allows re-wiring the existing copper phone wiring to the ONT, rather than the POTS network, making all existing jackpoints in the house work (some limitations apply).

I am curious about the limitations as I have an ONT in the garage and an RJ45 port in the garage, or maybe an RJ11 port, that runs through to the phone jacks in the house. At the moment Orcon router phone port plugs into it and now I have signed up to MyRepublic I assume the ONT to RJ45/RJ11 port will be a simple cable run?

I'm not exactly sure what your layout is. Is the router next to the ONT? Do you have copper phone lines in the house? It's possible to connect the ONT to the existing phone wiring. Then the RJ45 on the ONT could go to the router, in the same spot as now, and your phone could connect to previous/existing phone jacks. I'm thinking that's what would work for you, but I might be making the wrong guess as to how you are set up.

browned

636 posts

Ultimate Geek

#1156843 17-Oct-2014 14:42

Whinery: I'm not exactly sure what your layout is. Is the router next to the ONT? Do you have copper phone lines in the house? It's possible to connect the ONT to the existing phone wiring. Then the RJ45 on the ONT could go to the router, in the same spot as now, and your phone could connect to previous/existing phone jacks. I'm thinking that's what would work for you, but I might be making the wrong guess as to how you are set up.

Yes ONT and Router are in the garage. At the moment I have ONT to Orcon router then the Orcon router VOIP port to RJ45/RJ11 socket which runs to the home phone ports in the house. So I would guess that the ONT port could plug straight into the RJ11 socket and this would enable the home phone ports.

Whinery

104 posts

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#1156844 17-Oct-2014 14:47

browned:
Yes ONT and Router are in the garage. At the moment I have ONT to Orcon router then the Orcon router VOIP port to RJ45/RJ11 socket which runs to the home phone ports in the house. So I would guess that the ONT port could plug straight into the RJ11 socket and this would enable the home phone ports.

Yup, that sounds right. Just move the phone line going in the Orcon router to the ONT, and replace the Orcon router with ours, and you should be good to go.

Regards,
Marc