Balm its gone!
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Gavin / xpd / FastRaccoon / Geek of Coastguard New Zealand
xpd: Have Credit Consultants provided you with any paperwork showing the amount owed and what its for,who the request has come from - and more importantly, WHEN it was for.
I had a telco send me to debt collection for a bill from years earlier altho it was never mentioned to me when i re-opened my account.
Balm its gone!
wellygary:
Now that you have paid the bill,
Tell Credit consultants that "you dispute the bill" that will stop everything while it gets sorted out,
Balm its gone!
Balm its gone!
Gavin / xpd / FastRaccoon / Geek of Coastguard New Zealand
xpd: Exactly - if the bill states payment is due by the 24th, then you have that time to do so.
Also, its usually standard practise (however dont know if its a requirement), that the store/service provider will send you a warning letter stating that you owe money and they will forward it to collection unless its paid etc. Unusual for it to just go straight to collection.
They sure they havent got you mixed up with someone else ?
Balm its gone!
Slingshot: Hey OP,
Once an account has been referred to collections I get locked out of any paper correspondence (annoying but a conversation for another time). I'll try and break things down as much as I can from email logs and my own knowledge of our systems.
The last stage of our finance process sends an account to a collection agency if a bill remains unpaid after 67 days. Your account was referred to Credit Consultants on 10/11. This is due to the fact that we had not received payment for your 03/10 and 03/09 invoices. While the 03/11 invoice states that the due date would be the 24/11, by this point your previous two invoices were considerably overdue. An email was sent on 24/10 which states the overdue balance at the time and warns of action from collections. There are records of a letter sent on the same date which would have advised the same.
Balm its gone!
Slingshot: Glad to hear you got it all sorted. I'll chat to the guys that deal with TDR cases and get them to post and email you that confirmation.
Balm its gone!
wellygary:
Now that you have paid the bill,
Tell Credit consultants that "you dispute the bill" that will stop everything while it gets sorted out,
WFH Linux Systems and Networks Engineer in the Internet industry | Specialising in Mikrotik | APNIC member | Open to job offers
waikariboy: SO i have a problem with Slingshot and CreditConsultants. Had a over due bill with slingshot, got last bill from slingshot on 4th Nov telling me that i have until 24th to pay the due bill, come the 11th November i have CreditConsultants contacting me telling me i need to pay the bill + 97$ to them asap. I have talked to them twice on the phone and said that i have until the 24th Nov to pay this bill. They wanted to see this bill i have and i have emailed it them, i have asked why they are not going to slingshot to confrim this and they will not. Paid the bill today, but got a call from CreditConsultants again asking for payment to be made and they also want to see this bill i have, told them have emailed it though to you and made final payment and asked again why they will not contact slingshot. I emailed them again with a copy of the bill from slingshot. Also cannot get into slingshot account anymore as i want to check my payments have come though. What options do i have against CreditConsultants.co.nz in that i have a bill from Slingshot telling i have until the 24th of November to be paid, and that the bill has been paid and i am not paying CreditConsultants.co.nz any money!
WFH Linux Systems and Networks Engineer in the Internet industry | Specialising in Mikrotik | APNIC member | Open to job offers
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