Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Gooey

10 posts

Wannabe Geek


#251696 7-Jul-2019 14:07
Send private message

We have recently had fibre installed at home and switched to the Slingshot Gigantic fibre service to get the most out of our fibre connection. So after the service was connected, I used Speedtest to see how fast the connection really was. I was disappointed to find it said under 300 Mbps download. Gigantic was advertised as between 700-900Mbps.

 

I contacted Slingshot and went through several hours of turn modem off/on, check wifi is off, check the computers network card, Ethernet cable etc. Before they finally got me to run a linetest program. It said 774.0 Mbps download. 

 

Why such a huge discrepancy between speeds? Several weeks have gone by and I have retested with speedtest to find a poultry 239.76 Mbps download. Is speedtest not an accurate way of testing internet speed? I tested on an ethernet cable as I understand you can't get those speeds over wifi. 

 

Any help or advice would be appreciated.


View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
Lias
5589 posts

Uber Geek

ID Verified
Trusted
Lifetime subscriber

  #2271334 7-Jul-2019 16:17
Send private message

 

Is speedtest not an accurate way of testing internet speed? 

 

 

It's not a good way at all. 





I'm a geek, a gamer, a dad, a Quic user, and an IT Professional. I have a full rack home lab, size 15 feet, an epic beard and Asperger's. I'm a bit of a Cypherpunk, who believes information wants to be free and the Net interprets censorship as damage and routes around it. If you use my Quic signup you can also use the code R570394EKGIZ8 for free setup.




sbiddle
30853 posts

Uber Geek

Retired Mod
Trusted
Biddle Corp
Lifetime subscriber

  #2271336 7-Jul-2019 16:43
Send private message

In a nutshell, yes and no. 

 

There are literally hundreds of threads on here discussing this very issue. There is nothing wrong with your connection so nothing to worry about.

 

 


  #2271351 7-Jul-2019 16:57
Send private message

Use the Windows Speedtest app and not speed test from your browser.

 

Don't test mid evening but at quieter time of day.

 

Use a wired Lan connection to  your router.

 

Try several NZ destinations and the bigger providers. Slingshot Auck, Spark Auck, etc

 

My Gigantic is with Orcon and get very good results with Stuff Fibre in Auckland.

 

Good luck.





Gordy

 

My first ever AM radio network connection was with a 1MHz AM crystal(OA91) radio receiver.




Rikkitic
Awrrr
18657 posts

Uber Geek

Lifetime subscriber

  #2271355 7-Jul-2019 17:24
Send private message

What is the point of  a speed test at all if you just keep going until you get one you like? What information is that giving you?

 

 





Plesse igmore amd axxept applogies in adbance fir anu typos

 


 


  #2271357 7-Jul-2019 17:41
Send private message

Rikkitic:

 

What is the point of  a speed test at all if you just keep going until you get one you like? What information is that giving you?

 

 

It is possibly telling you that some speed test servers are slow. 

 

If you get good results it is also telling you that your equipment and test methods are up to the performance that your ISP provides.

 

:-)

 

 





Gordy

 

My first ever AM radio network connection was with a 1MHz AM crystal(OA91) radio receiver.


Linux
11391 posts

Uber Geek

Trusted
Lifetime subscriber

  #2271358 7-Jul-2019 17:51
Send private message

The only issue is the way you are testing!

  #2271363 7-Jul-2019 18:13
Send private message

Linux: The only issue is the way you testing!

 

or your equipment


 
 
 

Cloud spending continues to surge globally, but most organisations haven’t made the changes necessary to maximise the value and cost-efficiency benefits of their cloud investments. Download the whitepaper From Overspend to Advantage now.
Gooey

10 posts

Wannabe Geek


  #2272396 9-Jul-2019 14:04
Send private message

I'm using the supplied router from Slingshot. Probably not the best I take lol? One interesting thing that seemed to increase my speed results on the speedtest site. I purchased a new 5 plug power adapter and had to unplug the chorus fibre box. When I plugged it back in and went on the internet again, the speedtest results have gone upwards of 500 mbps... Maybe that was the problem? Thanks for the advice fellas.


vexxxboy
4243 posts

Uber Geek


  #2272442 9-Jul-2019 15:58
Send private message

Gordy7:

 

Use the Windows Speedtest app and not speed test from your browser.

 

Don't test mid evening but at quieter time of day.

 

Use a wired Lan connection to  your router.

 

Try several NZ destinations and the bigger providers. Slingshot Auck, Spark Auck, etc

 

My Gigantic is with Orcon and get very good results with Stuff Fibre in Auckland.

 

Good luck.

 

 

 

 

this , im with Orcon gigantic and get  646 Mbps download from Trustpower Tauranga , which is the closest, and 960 Mbps from Stuff Auckland.





Common sense is not as common as you think.


  #2272455 9-Jul-2019 16:27
Send private message

Gooey:

 

I'm using the supplied router from Slingshot. Probably not the best I take lol?

 

 

will be fine should max out your connection with out any issue via ethernet

 

 

 

and the speed change will be coincidental


  #2272510 9-Jul-2019 16:53
Send private message

If you really want to find out why you are not getting the Gigantic speed that you are looking for, you need to break down your testing until you find what the bottle neck is.

 

As Jase2985 has said the router should be ok... 

 

Do you have a modern computer with good HDD and plenty of RAM? Clean Windows? No viruses and spiware? Windows not doing updates? (I have been there).

 

Boot up your computer in say Ubuntu on a USB stick and do a speedtest using a browser... I have had Windows and computer utilities cripple a LAN port.

 

What does Windows Task manager ethernet report when you are doing your speed tests?

 

 





Gordy

 

My first ever AM radio network connection was with a 1MHz AM crystal(OA91) radio receiver.


Gooey

10 posts

Wannabe Geek


  #2272542 9-Jul-2019 17:40
Send private message

Gordy7:

 

If you really want to find out why you are not getting the Gigantic speed that you are looking for, you need to break down your testing until you find what the bottle neck is.

 

As Jase2985 has said the router should be ok... 

 

Do you have a modern computer with good HDD and plenty of RAM? Clean Windows? No viruses and spiware? Windows not doing updates? (I have been there).

 

Boot up your computer in say Ubuntu on a USB stick and do a speedtest using a browser... I have had Windows and computer utilities cripple a LAN port.

 

What does Windows Task manager ethernet report when you are doing your speed tests?

 

 

 

 

 

 

After the chorus box was turned off for a short period of time, I am now getting speeds consistent with the gigantic plan. Another poster said it was coincidental, but it seems strange that was the only change after getting 3 weeks of under 300 mbps. Now it is 500-600 mbps.

 

I am running a fairly new laptop. Nothing flash but i5 processor, 8gb ram, 2gb graphics card, up to date windows 10 running bitdefender and doing periodic malwarebytes scans. Everything running well and it's only ever been used for basic computing needs & torrents. 

 

Ubuntu on a usb stick sounds above my pay grade, but I will try it if the speed slips back again. I'm pretty satisfied with 500-600 mbps. I just couldn't understand why it was under 300 mbps consistently since installation. Ironically, Slingshot tech got me to do 100 different minuet things, but turning off the chorus fibre box was not one of them! 

 

 

 

 


  #2272551 9-Jul-2019 17:54
Send private message

yea but 500-600mbps is not what you should be getting you should be getting in the high 800's low to mid 900's. so it just looks coincidental.

 

 

 

a new laptop also doesnt mean much as some have "gigabit" network cards but car not connected internally to a fast bus so only giving you low speeds.

 

 

 

IMO your connection isnt the problem its internal to your network.


Gooey

10 posts

Wannabe Geek


  #2272575 9-Jul-2019 18:39
Send private message

Jase2985:

 

yea but 500-600mbps is not what you should be getting you should be getting in the high 800's low to mid 900's. so it just looks coincidental.

 

 

 

a new laptop also doesnt mean much as some have "gigabit" network cards but car not connected internally to a fast bus so only giving you low speeds.

 

 

 

IMO your connection isnt the problem its internal to your network.

 

 

 

 

So you think it's my pc? Not much I can do about that then. 


  #2272590 9-Jul-2019 19:19
Send private message

it could be, but you would need a know working one to compare it to.


 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic





News and reviews »

Air New Zealand Starts AI adoption with OpenAI
Posted 24-Jul-2025 16:00


eero Pro 7 Review
Posted 23-Jul-2025 12:07


BeeStation Plus Review
Posted 21-Jul-2025 14:21


eero Unveils New Wi-Fi 7 Products in New Zealand
Posted 21-Jul-2025 00:01


WiZ Introduces HDMI Sync Box and other Light Devices
Posted 20-Jul-2025 17:32


RedShield Enhances DDoS and Bot Attack Protection
Posted 20-Jul-2025 17:26


Seagate Ships 30TB Drives
Posted 17-Jul-2025 11:24


Oclean AirPump A10 Water Flosser Review
Posted 13-Jul-2025 11:05


Samsung Galaxy Z Fold7: Raising the Bar for Smartphones
Posted 10-Jul-2025 02:01


Samsung Galaxy Z Flip7 Brings New Edge-To-Edge FlexWindow
Posted 10-Jul-2025 02:01


Epson Launches New AM-C550Z WorkForce Enterprise printer
Posted 9-Jul-2025 18:22


Samsung Releases Smart Monitor M9
Posted 9-Jul-2025 17:46


Nearly Half of Older Kiwis Still Write their Passwords on Paper
Posted 9-Jul-2025 08:42


D-Link 4G+ Cat6 Wi-Fi 6 DWR-933M Mobile Hotspot Review
Posted 1-Jul-2025 11:34


Oppo A5 Series Launches With New Levels of Durability
Posted 30-Jun-2025 10:15









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.