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Jamie1990

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#298489 21-Jun-2022 14:35
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Hey,

 

i'm trying to figure out if my fiber speed is below par, i'm using a Fritzbox 7590 with 2degrees, and supposed to be on fastest connection with 2degrees ''ultimate unlimited'' last 2.5 years out of contract now

 

have done 2 speed tests within 5 min each other ''not hard wired through ethernet'' Laptop about 18 feet away from modem 

 

working off shore through the U.S, having a lot of video conferencing calls over night with upload speed most important

 

I feel like its sufficient speed but is it slower than normal/what i'm paying for?

 

Thank you,

 

 

 

 

 

 

 

 


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nzkc
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  #2932516 21-Jun-2022 14:39
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''not hard wired through ethernet'' - thats likely your problem.

 

I'd guess your laptop is using the 2.4Ghz spectrum and those speeds look good for that TBH.

 

 

 

Really need to test with Ethernet to confirm if its 2degrees or between your equipment (which it looks like it is).


NickMack
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  #2932518 21-Jun-2022 14:44
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timmmay
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  #2932519 21-Jun-2022 14:45
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I get near line speed for speed tests - 300 / 100 connection. On my work laptop with USB ethernet I get 231/ 94. I suspect my home PC with Ethernet will get even closer.

 

 

 




xpd

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  #2932570 21-Jun-2022 14:58
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Dont use wifi for testing at all.

 

Test via cable.

 

If all devices are on wifi, not much point getting fastest connection, because you're all limited by the wifi.

 

 

 

 

 





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quickymart
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  #2932571 21-Jun-2022 14:58
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I would use an ethernet cable and try again. Unfortunately speedtests over wifi are of no value.


Jamie1990

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  #2932574 21-Jun-2022 15:10
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wow, just done a hard wired speed test what a difference a cable makes,

 

 

 

 

 

 

I do have it plugged in while working with video calls,

 

equipment using 2 year old Asus ''AMD Ryzen 5 3550H with Radeon Vega Mobile Gfx  2.10 GHz 16.0gb RAM''


Linux
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  #2932575 21-Jun-2022 15:10
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My Macbook Pro over WiFi gets 800Mbp/s down and 500 up over WiFi to a Fritzbox 7590 when sitting in the same room as the router other end of the house drops quite a bit




Linux
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  #2932576 21-Jun-2022 15:11
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@Jamie1990 great result over Ethernet


quickymart
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  #2932581 21-Jun-2022 15:17
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I think you've found your problem.


CYaBro
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  #2932613 21-Jun-2022 16:37
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quickymart:

 

I think you've found your problem.

 

 

 

 

Not really as they said they use the cable when doing video calls.

 

I'd say OP needs to contact 2degrees and talk to them about the disconnections.

 

 


nztim
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  #2932664 21-Jun-2022 16:42
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CYaBro:

 

I'd say OP needs to contact 2degrees and talk to them about the disconnections.

 

 

Id be asking for a Radius log - this will show any disconnects


  #2932748 21-Jun-2022 19:27
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i suspect you have wifi issues with the speeds you are seeing, that laptop and that router should give you better results than that.


duffles
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  #2932975 22-Jun-2022 08:53
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nztim:

 

CYaBro:

 

I'd say OP needs to contact 2degrees and talk to them about the disconnections.

 

 

Id be asking for a Radius log - this will show any disconnects

 

 

What disconnections? OP has asked if they are getting what they are paying for. The most recent test via ethernet shows that they are.
Event logs from the Fritz shows disconnects (PPPoE timeouts etc). Asking for radius logs seems a bit excessive.





They say he carved that spoon himself.. From a bigger spoon..
Any comment made here is my own and should not be taken as that of my employer. You've seen one of these statements before.


CYaBro
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  #2932976 22-Jun-2022 08:57
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duffles:


What disconnections? OP has asked if they are getting what they are paying for. The most recent test via ethernet shows that they are.
Event logs from the Fritz shows disconnects (PPPoE timeouts etc). Asking for radius logs seems a bit excessive.



Oh yea sorry! OP has another thread about changing ISPs where they talk about the disconnections. 😂

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