2degrees price increase an extra $3/m

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › 2degrees price increase an extra $3/m

Oxygen298

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#299473 10-Sep-2022 19:15

Hi,

i find it stupid if you sign up for a 12 month contract at a set price and bind you to that and if you leave early then you pay the fine..
now how about a $3 price increase? this should not change on a active contract.

I mean $3 a month extra isn't going to break the bank but not much extra for the value is added either, i thought fibre was ment to be cheaper than copper, soon its going to be more than copper was ever.

What's your thoughts?

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#2965608 10-Sep-2022 19:23

100% justified wages and everything else associated to running a business has gone up!

The costs of running the Fibre network has gone up user pays

Read the terms and conditions you agreed to and I bet it covers price increases

Oxygen298

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#2965611 10-Sep-2022 19:55

true. however morally if you have signed up for a $77/m plan for 12 months, you would expect it to still be that rate for the full term of the contract. if the shoe was on the other foot and the price went down, they wouldn't give you a credit, you would have to wait out your term and re-sign for the cheaper rate.

Linux

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#2965612 10-Sep-2022 19:57

" morally " is not in the terms and conditions

Oxygen298

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#2965613 10-Sep-2022 20:01

more to the point I have checked their prices on the site and they are still $75/m... so they haven't even updated their pricing to reflect the extra $3 per month charge. lol

Handle9

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#2965614 10-Sep-2022 20:04

Oxygen298:

true. however morally if you have signed up for a $77/m plan for 12 months, you would expect it to still be that rate for the full term of the contract. if the shoe was on the other foot and the price went down, they wouldn't give you a credit, you would have to wait out your term and re-sign for the cheaper rate.

Terminate the contract and move to another ISP, that is generally in the terms and conditions if there is a price rise.

Linux

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#2965615 10-Sep-2022 20:11

Oxygen298:

more to the point I have checked their prices on the site and they are still $75/m... so they haven't even updated their pricing to reflect the extra $3 per month charge. lol

@Oxygen298 That is not good

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Bung

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#2965616 10-Sep-2022 20:11

Oxygen298:
Hi,

i find it stupid if you sign up for a 12 month contract at a set price and bind you to that and if you leave early then you pay the fine..

According to the 2D web site if you act within 30 days of being told of the increase you can get out of the contract without the penalty.

Oxygen298

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#2965617 10-Sep-2022 20:15

Bung:
Oxygen298:

Hi,

i find it stupid if you sign up for a 12 month contract at a set price and bind you to that and if you leave early then you pay the fine..

According to the 2D web site if you act within 30 days of being told of the increase you can get out of the contract without the penalty.

maybe so but they have decided to give a $3 credit for this month and next month it is ment to be $3 extra, however as i said they have not even updated the pricing from $75 to $78 to reflect the new price, perhaps they might do this in the coming weeks but that doesn't stop new people signing up under a 12 month contract.

Oxygen298

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#2965620 10-Sep-2022 20:25

righto so they have changed the price from $89 to $92 but given a $17/m discount when signing up for a year. now before this i get a $14/m discount for signing up for a year.

as far as im concerned they can give me the #3/m for my whole contract if they are giving $17 off for 12 months

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#2965621 10-Sep-2022 20:28

I got the email about the price increase of $3 per month so my Gb plan goes from $80 to $83

If new customers get Gb for $80 per month then I will not be happy at all

Oxygen298

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#2965622 10-Sep-2022 20:33

this is what they offer right now.

and when i signed up the discount was $14/m to bring it back down to $75/m so basically they should be changing the discount from $14/m to $17/m to make it right

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nzkc

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#2965626 10-Sep-2022 20:50

Linux:

I got the email about the price increase of $3 per month so my Gb plan goes from $80 to $83

If new customers get Gb for $80 per month then I will not be happy at all

Weird that you were defending their actions earlier in this thread.

I'm out of contract and will be calling up to try and get the $80/mth for 12months sign up again - assume they still do this.

Linux

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#2965628 10-Sep-2022 20:55

nzkc:

Linux:

I got the email about the price increase of $3 per month so my Gb plan goes from $80 to $83

If new customers get Gb for $80 per month then I will not be happy at all

Weird that you were defending their actions earlier in this thread.

I'm out of contract and will be calling up to try and get the $80/mth for 12months sign up again - assume they still do this.

@nzkc Yes I was defending the price increase but only if for all customers!

Oxygen298

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#2965629 10-Sep-2022 20:56

nzkc:

Linux:

I got the email about the price increase of $3 per month so my Gb plan goes from $80 to $83

If new customers get Gb for $80 per month then I will not be happy at all

Weird that you were defending their actions earlier in this thread.

I'm out of contract and will be calling up to try and get the $80/mth for 12months sign up again - assume they still do this.

they are doing $75/m with a $17m discount over 12 months.

mattwnz

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#2965660 10-Sep-2022 21:40

Linux: 100% Read the terms and conditions you agreed

Contracts have to be considered fair https://comcom.govt.nz/business/your-obligations-as-a-business/unfair-contract-terms

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