2degrees transmitting settings to my Fritz!box -

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decibel

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#302058 25-Oct-2022 15:42

I notice that my "service provider" (2degrees) is now "transmitting settings to" my Fritz!box 7530 every 22 hours whereas I am fairly sure it previously only happened at night and not everyday.

I am trying to correlate these events with problems we have when streaming video - does anyone know exactly what is being changed daily here?

Cheers.

Delorean

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#2987861 25-Oct-2022 15:53

I am sure that has been the case going back to Snap! days, As I have seen that message a few times

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decibel

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#2987863 25-Oct-2022 15:56

Delorean:

I am sure that has been the case going back to Snap! days, As I have seen that message a few times

Yes, but not during the day. (and every day)

Linux

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#2987875 25-Oct-2022 16:08

Streaming video issues from where?

decibel

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#2987878 25-Oct-2022 16:14

Linux:

Streaming video issues from where?

Amazon Prime and also Acorn.

mrdrifter

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#2987881 25-Oct-2022 16:22

Yes, you may see random issues sometime after they transmit settings via the TR-069 protocol. Not everyone notices them, and I don't know if they impact different fritzboxes differently, but I've been having these issues for over a year since moving to their provided 7590.

I tracked it for 6 months and it was always after that exact same log entry. My login to the router would then show in the logs when I noticed the issue. It's inconsistent about when exactly the issue occurs sometimes 5 minutes sometimes 5 hours, but for me, a random dropout happens in the hours after settings are pushed. It's been less noticeable since they put me on a static IP and thankfully no longer drops streams/calls already in progress, but if the dropout happens when trying to load a new connection/page/stream the connection will fail for up to about ~5 minutes. then things come right and I can refresh.

fe31nz

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#2988116 26-Oct-2022 00:15

It is very rare that 2D actually updates the settings in your FritzBox. What those "The service provider successfully transmitted settings to this device" messages actually mean is that the FritzBox contacted the TR-069 server and they did a handshake to see if there are any settings changes. Normally, there are no changes and all that happens is that both ends mark that they have checked the settings and all is OK until the next check. Checks are supposed to be done every x hours where x < 24, so that the time of day the check happens will migrate a little with each check. This prevents there from being too many FritzBoxes doing the checks at the same time and overloading the TR-069 server.

Every so often we get someone noticing the messages for the first time and getting worried about it. There is absolutely no problem with what is happening. The settings involved are things like how your 2D VOIP phone connection works. Changes do not get made to settings you have adjusted, unless you are having a problem and have contacted 2D for help and then they may review your settings and adjust things to help diagnose or fix your problem. There definitely will not be random issues being caused by settings changes. If you are having such issues, you should contact 2D about those issues.

My guess is that the slightly disconcerting form of the English in that message is likely to be a mistranslation from the original German. It does not actually mean what it says.

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#2988130 26-Oct-2022 07:47

Not that common on mine.

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duffles

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#2988288 26-Oct-2022 14:23

fe31nz:

It is very rare that 2D actually updates the settings in your FritzBox. What those "The service provider successfully transmitted settings to this device" messages actually mean is that the FritzBox contacted the TR-069 server and they did a handshake to see if there are any settings changes. Normally, there are no changes and all that happens is that both ends mark that they have checked the settings and all is OK until the next check. Checks are supposed to be done every x hours where x < 24, so that the time of day the check happens will migrate a little with each check. This prevents there from being too many FritzBoxes doing the checks at the same time and overloading the TR-069 server.

Every so often we get someone noticing the messages for the first time and getting worried about it. There is absolutely no problem with what is happening. The settings involved are things like how your 2D VOIP phone connection works. Changes do not get made to settings you have adjusted, unless you are having a problem and have contacted 2D for help and then they may review your settings and adjust things to help diagnose or fix your problem. There definitely will not be random issues being caused by settings changes. If you are having such issues, you should contact 2D about those issues.

My guess is that the slightly disconcerting form of the English in that message is likely to be a mistranslation from the original German. It does not actually mean what it says.

This is the answer 🙂

Cheers

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Any comment made here is my own and should not be taken as that of my employer. You've seen one of these statements before.

decibel

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#2992208 5-Nov-2022 14:33

duffles:

This is the answer 🙂

Cheers

Yes, I feel that that is true and that I was just clutching at straws.

In my house, things like streaming video require a very high WAF score, so the main TV is now basically plugged directly into one of the 2d router LAN ports.

However, I realise now that I still had the DNS setting pointed to my Pi-Hole and when I checked the logs, I was surprised to see how "chatty" my TV was. (a Panasonic Viera)

Even when turning it on to a FTA channel, it was talking away to Netflix as well as others.

I created a new group which would allow the TV to bypass the Pi-Hole filtering but I chickened out before any long-term testing.

It is now manually-assigned to use the router as it's DNS. All is now good [so far]

In a couple of months time I may pluck up the courage to do some more experiments.

cheers.

Tinkerisk

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#2992366 5-Nov-2022 22:29

If you have a non-branded FB, you can disable the configuration access from the service provider in the menue.

Qui nihil scit, omnia credere debet. - He who knows nothing must believe everything.
Firewalls do NOT stop dragons. Really not!
I avoid Big Tech. They try hard to dictate technology and „culture“ across borders.
In effect we have everything to hide from someone, and no idea who „someone“ is.