Does anyone know whats 2Degrees business modem fibre settings?

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Does anyone know whats 2Degrees business modem fibre settings?

NglButiLoveTechnolog

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#302518 28-Nov-2022 20:50

Hey guys so my business is set to connect with 2D this Wednesday but havent received the modem. Found a spare old Asus router lying around so can use this temporary while I wait/find out why 2Degrees is not sending me modem.. Anyone know the 2Degrees business modem fibre settings?

P.S. I called 2D today and they said Modem was sent last Thursday but that's all the can see. They weren't able to obtain/provide me with tracking number. Was promise a call back at 5pm or so but no call back...So far this first time experience with 2Degrees business isn't going well.

NglButiLoveTechnolog

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#3002812 28-Nov-2022 20:54

Asus Modem router just a fyi

Linux

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#3002819 28-Nov-2022 21:38

The title of this thread is sooo long and 2degrees have advised you modem is sent but then you say you want to find out why they are not sending you a modem!

NglButiLoveTechnolog

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#3002822 28-Nov-2022 21:56

Linux: The title of this thread is sooo long and 2degrees have advised you modem is sent but then you say you want to find out why they are not sending you a modem!

apologies for the title being long and apologies for the English. English is my second language sorry. I will try and improve. Anyway i just want to know how come it hasn't arrive and i haven't got tracking number. If I dont have a modem by Wednesday, my store will not have internet unless I use my old Asus modem router which i dont know 2D business fibre settings?

stick

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#3002828 28-Nov-2022 22:15

@SaltyNZ maybe?

yitz

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#3002831 28-Nov-2022 22:34

Is this UFB/fibre? If so then it's the standard PPPoE over VLAN 10. You need to call their helpdesk for your PPPoE user name and password.

What model ASUS? Hopefully it's a later model that supports Ethernet WAN and not a DSL router only.

SaltyNZ

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#3002922 29-Nov-2022 08:02

St1ick: @SaltyNZ maybe?

What @yitz says sounds about right but it isn't really my area, and by 'not my area' I mean 'there is no fibre where I live and probably never will be!'

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These comments are my own and do not represent the opinions of 2degrees.

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NglButiLoveTechnolog

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#3002939 29-Nov-2022 08:38

yitz:

Is this UFB/fibre? If so then it's the standard PPPoE over VLAN 10. You need to call their helpdesk for your PPPoE user name and password.

What model ASUS? Hopefully it's a later model that supports Ethernet WAN and not a DSL router only.

Yep it is fibre for business. My Asus modem router is the zenwifi xd4 (which is a bit faulty since every 12-13 mins it turns off on it's own) . It's setting page is this:

Hope this helps :)

cyril7

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#3002954 29-Nov-2022 09:09

Hi, follow this link to the very end, it looks like your router has the vlan setting in the IPTV settings, those style router interfaces are at the very end of that page. As mentioned, you will need to get the credentials from 2Deg.

Cyril