2degrees no longer using PPPoE?

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › 2degrees no longer using PPPoE?

corksta

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#303395 7-Feb-2023 19:12

2degrees’ support pages for using your own modem with fibre now say to use DHCP whereas it used to be PPPoE, obviously related to the merger.

It doesn’t work for me if I try to change mine to DHCP, so will it become dual stack or will everyone be moved over to using DHCP? Can anyone else change to DHCP?

I tried changing because using DHCP on my Amplifi Alien system, on previous ISPs, gives better performance than PPPoE, but I think I might have read somewhere in the past that that is typical with using DHCP over PPPoE anyway.

skewt

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#3033067 7-Feb-2023 20:07

My understanding is they are currently running two networks, the existing 2degrees network and the new vocus one

DHCP only works on the new signups/vocus connections, unsure if you can request to switch your account over to the vocus side

I also see the new network comes with port filtering,
Port Filtering | 2degrees

nztim

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#3033074 7-Feb-2023 20:44

if they have moved onto the Vocus network they are dual stack PPPoE or DHCP

which means you can use either PPPoE with anything@anything with a password of anything or IPoE (DHCP)

Any views expressed on these forums are my own and don't necessarily reflect those of my employer.

corksta

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#3033081 7-Feb-2023 20:56

I tried changing to DHCP though and it didn’t work, it won’t assign an IP address.

Dochart

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#3033084 7-Feb-2023 21:00

nztim:
if they have moved onto the Vocus network they are dual stack PPPoE or DHCP

which means you can use either PPPoE with anything@anything with a password of anything or IPoE (DHCP)

To the ISP’s that still use PPPoE why don’t they switch to DHCP?

michaelmurfy

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#3033095 7-Feb-2023 21:28

So here is my PPPoE information. You can see under "Active AC Name" it is still "Snap" so still on the 2degrees network. There is no DHCP server.

They're currently migrating but understandably this is a huge undertaking. The 2degrees network isn't exactly small. I guess they're onboarding new customers to the Vocus network and have sunset the 2degrees network which is a shame as it is a really solid network otherwise.

The goal is customers will see no change other than suddenly being on a Vocus BNG so no need to update router settings.

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andysh

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#3033096 7-Feb-2023 21:30

Interesting.. Will give it a go with my Omada gear tomorrow.

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michaelmurfy

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#3033098 7-Feb-2023 21:33

Dochart:

To the ISP’s that still use PPPoE why don’t they switch to DHCP?

There are advantages to having PPPoE over DHCP and one of those being you're able to simply kill a session to get an end device to renew it's IP address or to reconnect with new settings (eg - new DNS servers). With DHCP you need to wait for the DHCP lease to expire so there are no real controls from the providers end.

Personally I prefer PPPoE for the stability side. You're able to see if your ISP is alive or dead based on the PPPoE status but with DHCP it'll still show as having an IP but with nobody home on the other end (I remember the times on a previous ISP diagnosing if it was my screw-up or a problem with Chorus / my ISP).

There is also bugger all performance hit if people configure their routers correctly with an interface MTU of 1508 (baby jumbo packets) and the PPPoE interface set with a MTU of 1500. Most ISP's support this also. Personally I don't understand the full hate for PPPoE.

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darylblake

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#3033237 8-Feb-2023 09:32

They are migrating a lot of customers. If you were an existing 2d customer, use PPPoE.

If your account has been migrated (you shouldn't even notice it). Then you can use both DHCP and PPPoE.

There is a lot of integration work going on at the moment from LFC's, merging Autonomous Systems etc with the outcome being easier for combined business to manage itself. Currently there is a lot of transition work happening behind the scenes. I dare say try DHCP again in a month or two.

wlgspotter

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#3033243 8-Feb-2023 09:50

darylblake:

They are migrating a lot of customers. If you were an existing 2d customer, use PPPoE.

If your account has been migrated (you shouldn't even notice it). Then you can use both DHCP and PPPoE.

There is a lot of integration work going on at the moment from LFC's, merging Autonomous Systems etc with the outcome being easier for combined business to manage itself. Currently there is a lot of transition work happening behind the scenes. I dare say try DHCP again in a month or two.

This may be slightly OT, I'm an existing 2D customer (actually legacy Snap customer from back in the day when it was still Snap Internet) with a static IP. Currently should still be on PPPoE - at least I've not touched my router config. I also have a Static IP. If I get migrated to DHCP would that affect the static IP?

Thanks.

Dratsab

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#3033247 8-Feb-2023 10:06

wlgspotter: This may be slightly OT, I'm an existing 2D customer (actually legacy Snap customer from back in the day when it was still Snap Internet) with a static IP. Currently should still be on PPPoE - at least I've not touched my router config. I also have a Static IP. If I get migrated to DHCP would that affect the static IP?

They should be (and likely are) setting up DHCP reservations which would mean no effect on your static IP.

corksta

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#3033250 8-Feb-2023 10:13

darylblake:

They are migrating a lot of customers. If you were an existing 2d customer, use PPPoE.

If your account has been migrated (you shouldn't even notice it). Then you can use both DHCP and PPPoE.

There is a lot of integration work going on at the moment from LFC's, merging Autonomous Systems etc with the outcome being easier for combined business to manage itself. Currently there is a lot of transition work happening behind the scenes. I dare say try DHCP again in a month or two.

I'll keep trying DHCP then. When I moved from Spark to Slingshot, staying on PPPoE worked but performance wasn't that great but when I changed it to DHCP it was solid. Same thing when changing to 2degrees from Slingshot, performance has taken a slight hit again so it'll be good to try DHCP again once it's available.

michaelmurfy

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#3033259 8-Feb-2023 10:41

Networks can get rather grumpy if you try both DHCP and PPPoE. If you have a router that can see PPPoE session information as well as the BNG you're connected to then you'll be able to see when you're on a Vocus BNG.