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Beavis

159 posts

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#304618 21-May-2023 11:50
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Hi. Been roped into this by an 80+ year old widow. Seems she is with Vocus for her cellphone. In the last few months she has been getting email from 2 degrees about having to change her SIM card, but needs to confirm a date and mailing address. The links in the email don’t work properly, so she assumed it was scammers, and ignored it.
She forwarded the email to me. It seems to be straight up to me, just out of date links.
Does anyone know the correct link?
https://www.2degrees.nz/help/mobile-help/getting-started/business.2degrees.nz/simswap
Does not work.
I would send her in to a 2 degrees shop, but she is no longer very mobile, and not keen.
I’m not keen about ring 2 degrees for a third party…

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quickymart
13929 posts

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  #3078263 21-May-2023 11:54
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MrGadget
193 posts

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  #3078266 21-May-2023 12:07
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Hi,

 

This one should work for you;

 

https://business.2degrees.nz/simswap/sign-in

 

 

 

PM Me if you have any issues with that.


mike
307 posts

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Beavis

159 posts

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  #3078277 21-May-2023 13:20
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Thanks for that. Should be able to sort out from here now 😎

richms
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  #3078284 21-May-2023 13:39
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Are they swapping people off spark onto their own network now?





Richard rich.ms

MrGadget
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  #3078308 21-May-2023 14:00
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Exactly that. Migrating the connections to the 2degrees network.

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