2Degrees Packet loss!

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › 2Degrees Packet loss!

IBeats

27 posts

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#305894 12-Jun-2023 09:52

Hi there,

Anyone else experiencing packet loss?

I've been getting packet loss and internet feels a bit sluggish (Images are loading slow sometimes when browsing) in the past few days.

Called 2Degrees tech support yesterday about the issue and no resolve. One issue they had was they could not refresh my session which he said was unusual, so could be and external issue?

Setup:

My Region
- Waikato, Hamilton
ISP:
- 2Degrees
Fibre Provider:
- Ultra Fast Fibre
Connection type:
- Ethernet cable
Internet Speed:
- 950 Down 500 Up
Device:
- PC

Troubleshooting:

Changed:
- Ethernet Cable
- Router
- DNS (Cloudflare, Google, Automatic)
Power Cycled:
- ONT
- Router
- PC
PC:
- Reset Network
- Flush DNS
- Reboot
- Reinstall Games

Example in Fortnite

timmmay

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#3088912 12-Jun-2023 11:09

I just ran a couple of packet loss tests (one, two) and had 0% packet loss test. 2 degrees fiber, Wellington.

freitasm

BDFL - Memuneh
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#3088940 12-Jun-2023 11:51

@IBeats have your connection been moved to new infrastructure (as in have you received an email about changes)?

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IBeats

27 posts

Geek

#3088948 12-Jun-2023 12:03

freitasm:
@IBeats have your connection been moved to new infrastructure (as in have you received an email about changes)?

Nope I didn't receive any emails about the infrastructure migration, when did they start?

freitasm

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#3088953 12-Jun-2023 12:17

Some time ago but static IPs are being migrated last, IIRC.

I am asking because some people have reported slow speeds in the last few days.

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IBeats

27 posts

Geek

#3088979 12-Jun-2023 13:07

freitasm:
Some time ago but static IPs are being migrated last, IIRC.

I am asking because some people have reported slow speeds in the last few days.

Seems awfully long for a migration period(individually) since I notice the packet loss and sluggish Internet almost a week from now.

Hopefully its the case for me and not a internal issue that's gonna cause a headache.

Thank you :)