2Degrees / Network Wiring issue <100Mbps on 300/300 plan

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kiwingenuity

24 posts

Geek

ID Verified

#307093 19-Sep-2023 08:25

Hi all,

Just before I get the sparky in to take a look, I want to confirm this is unlikely to be a 2degrees issue.

Plan: 300/300 Business Broadband
Router: Fritz!Box 7530
Test setup: Laptop connected to Router with CAT 6 cable.

I am getting 300Mbps download when router is connected direct to ONT but only <100Mbps when router is connected through network ports in lounge (tried both ports).
Lounge network ports are wired with CAT 5e from garage network terminal port. ONT is connected to garage terminal port with CAT 6E cable.
Terminal port appears terminated with 8 wires.

Does 2degrees require CAT 6 network wiring for any reason, or are there potentially some Fritz!Box settings I need to change for CAT 5e wiring?

Seems to be an issue with network wiring through house? Sparky is reputable; so just want to rule out an issue from 2degrees/Fritz!Box side before contacting the sparky.

trig42

5815 posts

Uber Geek

ID Verified

#3129242 19-Sep-2023 08:29

How many wires to the pins in the lounge network sockets?

If you are getting the speed you're paying for connected directly to the router, then it isn't 2D.

kiwingenuity

24 posts

Geek

ID Verified

#3129245 19-Sep-2023 08:36

trig42:

How many wires to the pins in the lounge network sockets?

If you are getting the speed you're paying for connected directly to the router, then it isn't 2D.

I tend to agree; and good point - I will check pins in lounge network socket when I get home.

eherbert

7 posts

Wannabe Geek

#3129255 19-Sep-2023 08:58

kiwingenuity:

Hi all,

Just before I get the sparky in to take a look, I want to confirm this is unlikely to be a 2degrees issue.

Plan: 300/300 Business Broadband
Router: Fritz!Box 7530
Test setup: Laptop connected to Router with CAT 6 cable.

I am getting 300Mbps download when router is connected direct to ONT.

Are you getting 300Mbps on all the Fritz!Box 7530 LAN ports?

If you aren't you'll need to check under LAN settings which mode each LAN port has been set to.

Green Mode: 100Mb/s

Power Mode: 1Gb/s

To check, log into the Fritz!Box Router -> Network -> Network Settings -> Scroll down to LAN settings ->

Select for correct power mode for each port -> click apply.

kiwingenuity

24 posts

Geek

ID Verified

#3129262 19-Sep-2023 09:09

Thanks - will check the power modes.

However, I believe I was checking connection through the same Lan Port (Port 2) to compare the 300Mbps vs <100Mbps.

pwner

423 posts

Ultimate Geek

Trusted

2degrees

#3129293 19-Sep-2023 10:09

given that it is working at the correct speed when it is plugged directly to ONT it sounds like it is a cabling issue via the structured cabling that is limiting the throughput to 100M negotiation.

Any posts are personal comments and not that of my employer