One website slows to a crawl when on broadband modem

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › One website slows to a crawl when on broadband modem

MartinGZ

359 posts

Ultimate Geek

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#307123 21-Sep-2023 21:09

I have issues with Bikepacking Routes, Gear, Inspiration - BIKEPACKING.com being extremely slow to load, verging on grinding to a halt. It never used to be. This may or may not be a 2Degrees issue, but the following observations suggest it might be.

Same issue on different computers (Windows) and phones (Android and iPhone) working through the Wi-Fi broadband modem (ADSL2 Fritz!box 7530, running OS 7.57.)
Same issue with different browsers.
No issues if I connect through a VPN to USA or Oz.
Works fine on phone when connected to cellular network.
No issues with other sites - that I've come across.
I'm using 2Degrees for both broadband and cell network.

Any thoughts?

Is this in any way connected to an earlier topic 2degrees router has blocked some work websites for me!! (Teams/onedrive/sharepoint/work intranet) (geekzone.co.nz) ?

nzkc

1572 posts

Uber Geek

#3130298 21-Sep-2023 22:00

Fine for me. Might be location - I'm in Auckland (Hibiscus Coast).

Could be CGNAT - I have a static IP address.

MartinGZ

359 posts

Ultimate Geek

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#3130348 22-Sep-2023 08:41

Location is rural Waimakariri.
I don't have a fixed IP address.

xpd

Geek @ Coastguard NZ
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#3130358 22-Sep-2023 09:13

Can you do a traceroute and post here

Gavin / xpd / FastRaccoon / Geek of Coastguard New Zealand

LinkTree

MartinGZ

359 posts

Ultimate Geek

Subscriber

#3130417 22-Sep-2023 11:00

NO VPN enabled:

Tracing route to www.bikepacking.com [35.231.36.53]
over a maximum of 30 hops:

1 3 ms 1 ms 1 ms fritz.box [192.xxx.xxx.xx]
2 11 ms 10 ms 10 ms v1.cpcch-ric-bng1.tranzpeer.net [101.98.0.113]
3 11 ms 12 ms 9 ms 192.168.255.250
4 11 ms 9 ms 8 ms 192.168.255.251
5 11 ms 10 ms 10 ms default-rdns.vocus.co.nz [101.98.5.246]
6 46 ms 45 ms 44 ms 72.14.195.229
7 48 ms 46 ms 45 ms 72.14.195.228
8 275 ms 299 ms 296 ms 53.36.231.35.bc.googleusercontent.com [35.231.36.53]

Trace complete.

With VPN enabled:

Tracing route to www.bikepacking.com [35.231.36.53]
over a maximum of 30 hops:

1 * * * Request timed out.
2 148 ms 147 ms 155 ms 37.140.223.252
3 160 ms 196 ms 197 ms vl222.lax-cs2-core-2.cdn77.com [138.199.0.88]
4 153 ms 150 ms 160 ms 101.203.74.13
5 261 ms 296 ms 299 ms 53.36.231.35.bc.googleusercontent.com [35.231.36.53]

Trace complete.

With VPN enabled, site loading (including images) is within a few seconds. With no VPN, well I'm currently at 5 minutes and still counting - text is quickish, images are stalling.

rscole86

4974 posts

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#3130429 22-Sep-2023 11:43

What DNS are you using?

boosacnoodle

963 posts

Ultimate Geek

#3130445 22-Sep-2023 12:38

I was just about to say. That server does not look local.

xpd

Geek @ Coastguard NZ
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#3130462 22-Sep-2023 13:20

I'm on 2D 900/400......

Tracing route to www.bikepacking.com [35.231.36.53]
over a maximum of 30 hops:

1 <1 ms <1 ms 1 ms fritz.box [192.168.1.1]
2 * * 3 ms v1.akfor-bng1.tranzpeer.net [101.98.0.129]
3 27 ms 27 ms 57 ms 72.14.195.229
4 26 ms 25 ms 25 ms 72.14.195.228
5 223 ms 223 ms 223 ms 53.36.231.35.bc.googleusercontent.com [35.231.36.53]

Trace complete.

Were you always 2D or caught up in the migration from another ISP to 2D ?

Gavin / xpd / FastRaccoon / Geek of Coastguard New Zealand

LinkTree

Sharesies

Trade NZ and US shares and funds with Sharesies (affiliate link).

MartinGZ

359 posts

Ultimate Geek

Subscriber

#3130560 22-Sep-2023 16:21

Thanks for the replies.

DNS: On auto, so I assume it will be 2D. On the Fritz!box, I temporally changed DNSv4 to Google 8.8.8.8. No real difference, way faster if VPN connected. See Testing below,

2Degrees: Have been with them since Feb 2020. Was Voyager before that, so no migration issues.

Timing: I was away July & Aug, noticed this issue since returning. Don't know if that helps.

Testing:

NB the front page may load quickish (mine doesn't) but if a page has a lot of images, it takes forever. For the following link, I noted the time it took for the page to fully load as shown by the browser progress bar, with the cache cleared between each of 4 runs. With VPN on ave 12 Secs. Without VPN ave 28 secs. Don't forget I'm ADSL2. Page link BP Upper Valley.

MartinGZ

359 posts

Ultimate Geek

Subscriber

#3131150 24-Sep-2023 00:07

A bit more experimenting. The following image is from the Fritz!Box line monitor, and shows 2 yellow download blocks where the same BikePacking web page is loaded it quick succession with cache being cleared. The one on the left (with 2 peaks) is when there is NO VPN running, the one on the right is WITH the VPN running. The differences are stark, and it is obvious that some sort of throttling is happening when going through the 2Degree system. Why? Is this linked to the recent query on throttling? That thread seems to be about full connection throttling, where as I seem to just have problems with this particular website - that I'm aware of.

rscole86

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#3131159 24-Sep-2023 08:08

MartinGZ:
NO VPN enabled:

Tracing route to www.bikepacking.com [35.231.36.53]
over a maximum of 30 hops:

1 3 ms 1 ms 1 ms fritz.box [192.xxx.xxx.xx]
2 11 ms 10 ms 10 ms v1.cpcch-ric-bng1.tranzpeer.net [101.98.0.113]
3 11 ms 12 ms 9 ms 192.168.255.250
4 11 ms 9 ms 8 ms 192.168.255.251
5 11 ms 10 ms 10 ms default-rdns.vocus.co.nz [101.98.5.246]
6 46 ms 45 ms 44 ms 72.14.195.229
7 48 ms 46 ms 45 ms 72.14.195.228
8 275 ms 299 ms 296 ms 53.36.231.35.bc.googleusercontent.com [35.231.36.53]

Trace complete.

I'm not sure why you're getting two private IPs, hop 3&4?

MartinGZ

359 posts

Ultimate Geek

Subscriber

#3131240 24-Sep-2023 12:08

rscole86:

I'm not sure why you're getting two private IPs, hop 3&4?

I Googled "tracert returns private ip address" and came up with loads of people asking the same question. Most of the answers I can sort of understand, but are stretching my limit of comprehension, but seem to be based around the IP saving resources and/or security. Perhaps summed up by this one:

"Private addresses are ambiguous and their use as source or destination addresses in the public Internet is generally discouraged for that reason. However, some networks use them, especially for router interfaces for a variety of reasons. One is to conserve otherwise limited public addresses. Another is to limit just the sort of thing you might like to do, aim packets at them directly. This latter idea is often intentionally done to help mitigate directed attacks against infrastructure IP addresses. While not everyone agrees with their use for any reason, it is not uncommon to see them in trace routes." Traceroute

The same happens with all websites I put into tracert.