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xpd

xpd

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#309344 10-Oct-2023 13:33
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FYI 2D, might want to confirm how much an ex-customer will be charged if they don't return their router. 

 

I have an email from you saying $100, yet the letter with the courier bag says $299.

 

 

 

 





       Gavin / xpd / FastRaccoon / Geek of Coastguard New Zealand

 

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SaskiaDonnell
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  #3144960 10-Oct-2023 14:44
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Hey! That sounds super frustrating! Could you please PM me your account details so we can look into why this has happened?




michaelmurfy
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  #3144964 10-Oct-2023 14:56
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I'm also pretty sure if the router is out of warranty then you don't need to return it (seen that pop up a few times on here).

 

So if it is an older Fritz!Box 7490 then you shouldn't need to return it.





Michael Murphy | https://murfy.nz
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michaelmurfy
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  #3147184 13-Oct-2023 13:04
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Hey 2degrees. I don't really want to give you my Fortigate thanks. I did however have them confirm with me yesterday to disregard the courier bag.

 





Michael Murphy | https://murfy.nz
Referral Links: Quic Broadband (use R122101E7CV7Q for free setup)

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