Changing 2degrees Mobile plan type whilst still paying off mobile phone

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Changing 2degrees Mobile plan type whilst still paying off mobile phone

Jaxson

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#311353 9-Jan-2024 11:27

Hi all,

I signed up for 2 degrees mobile and home broadband about 6 months ago. Quick review of the service would be:
Home broadband has periodic outage for 5 mins or so, and the phone coverage isn't that great in a lot of out of town places I head.
Price is great though and once I realised the bills had to be paid to two different accounts I luckily haven't needed to go near support again.

I signed up for the $60 per month 16GB plan but with the carry over data and home I'm just not using it enough to justify that plan.
I could switch to the $45 per month 6GB plan for a while, and frankly even down to the $35 a month option too as I don't really call on it that often either.

I'm still paying off a phone though, which I presumably got at a cheaper rate because I signed up to the more expensive mobile plan.

Has anyone changed plans in this situation, and did it impact the remaining phone cost etc?

Jaxson

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#3179327 9-Jan-2024 11:30

I'm assuming this clause refers to changing off the eligible plan, rather than the account with the company altogether.

Apple iPhone Offer:

Limited time or while stocks last. $300 Interest-free saving only available to new Pay Monthly customers and repayable if plan ends within 12 months. T

Saving: $300 off available when purchasing interest free on a $60+ Pay Monthly Plan on the iPhone range. Phone balance repayable if you end your eligible plan.

Linux

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#3179333 9-Jan-2024 11:42

What happens when you try to change mobile plans online or via the 2degrees App?

Aucklandjafa

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#3179342 9-Jan-2024 12:26

Hiya, you’ll 100% lose your rolling credit for your phone if you downgrade your plan (you are able to upgrade), but anything below the $60/month will make your credit ineligible

Assuming your credit is over 12 months at $25/month - you may as well stay on your current plan until your phone is paid off as it’s essentially making your plan $35/month

Jaxson

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#3179437 9-Jan-2024 16:41

Linux:

What happens when you try to change mobile plans online or via the 2degrees App?

That's the thing though, I don't want to click that button if it then adds $300 or so onto the cost of the phone.

Linux

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#3179442 9-Jan-2024 16:52

Call customer service check with them

Aucklandjafa

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#3179444 9-Jan-2024 16:54

Jaxson:
Linux:

What happens when you try to change mobile plans online or via the 2degrees App?

That's the thing though, I don't want to click that button if it then adds $300 or so onto the cost of the phone.

It won’t charge you anything, it will just remove your rolling monthly credit ($25/month). Hence, you may as well keep it as you’re essentially paying $35/month for 16gb. If you move to the $45/plan, you’re going to be $10/month worse off and have less data.

Hope this makes sense.