Anybody else getting lackluster Orcon performance in Christchurch?

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Anybody else getting lackluster Orcon performance in Christchurch?

bigbadkiwi

85 posts

Master Geek

#315151 17-Jun-2024 20:09

Ping to the Auckland and Wellington servers seems to be lower than local servers. Is anybody else in chch getting similar results?

Normally get 3ms ping at 923/515 to the Christchurch 2degrees server, but performance seems to have gone to the pack in the last day or so. (Wired connection, everything has been reset)

NickMack

962 posts

Ultimate Geek

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#3250190 17-Jun-2024 21:00

Pings to 2degrees speedtest servers from CHCH - https://smokeping.thenet.gen.nz/smokeping/smokeping.cgi?target=2degreesspeedtest

https://nick.mackechnie.co.nz | NZ ISP latency monitoring - https://smokeping.thenet.gen.nz

RunningMan

8961 posts

Uber Geek

#3250191 17-Jun-2024 21:12

Existing thread https://www.geekzone.co.nz/forums.asp?forumid=81&topicid=312871 ?

Linux

11430 posts

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#3250196 17-Jun-2024 21:22

@Cxf FYI any known issues again?

yitz

2080 posts

Uber Geek

#3250199 17-Jun-2024 21:24

I noticed a drop in performance too on Saturday for just under 24hours when my connection in Christchurch was bumped over from the Chch BNG to an Auckland one.

That would explain the increased latency to local servers as everything has to go via Auckland first.

This is on Compass/Zeronet who have been migrating customers over to the 2deg/Vocus wholesale broadband network, not too sure if they would've gained as many customers as Quic though!

k1w1k1d

1527 posts

Uber Geek

#3250200 17-Jun-2024 21:25

Also having issues with 2Degrees in Christchurch.

Linux

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#3250203 17-Jun-2024 21:59

Have you tested to other local servers @bigbadkiwi ?

bigbadkiwi

85 posts

Master Geek

#3250204 17-Jun-2024 22:04

Linux:
Have you tested to other local servers @bigbadkiwi ?

Yeah I have. Much the same performance. Incidentally, the lowest ping servers seem to be Wellington based.

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FoxHoundNZ

8 posts

Wannabe Geek

#3250205 17-Jun-2024 22:08

Also Christchurch here. Seems to be having the same problem. I somehow get better speed from Auckland than the local server. When I check my IP, it says it was 2Degrees Auckland.

bigbadkiwi

85 posts

Master Geek

#3250206 17-Jun-2024 22:11

RunningMan:
Existing thread https://www.geekzone.co.nz/forums.asp?forumid=81&topicid=312871 ?

That thread was last active two weeks ago, and is specific to 2degrees customers, unless the actual physical network integration has already been completed post-merger,

yitz

2080 posts

Uber Geek

#3250209 17-Jun-2024 22:28

I found the comment about CDNs at the end of the third page interesting, if say Christchurch subscribers are being terminated on different BNGs across the country then the CDN traffic routing overhead must be crazy especially when there is a big download or game patch release in the 100's of gigabytes.

All the different ISPs under one network is reminding me of the mid 2000s Telecom Jetstream network which if I recall correctly also had issues to do with traffic tromboning.

Cxf

58 posts

Master Geek

2degrees

#3250738 19-Jun-2024 10:08

This is related to an incident from the weekend and it's still under investigation.

There were reports of multiple customers on the same Enable OLT reporting web browsing and connectivity issues, as an isolation test the users were switched to our backup BNG in Hamilton.

I'm expecting the users to be consuming CDN from our local Hamilton/Auckland servers while on the backup BNG. Latency to Chch servers won't look great at the moment, but anyway most of NZ's traffic is routed through Auckland.

NickMack

962 posts

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#3250745 19-Jun-2024 10:37

Cxf:

This is related to an incident from the weekend and it's still under investigation.

There were reports of multiple customers on the same Enable OLT reporting web browsing and connectivity issues, as an isolation test the users were switched to our backup BNG in Hamilton.

I'm expecting the users to be consuming CDN from our local Hamilton/Auckland servers while on the backup BNG. Latency to Chch servers won't look great at the moment, but anyway most of NZ's traffic is routed through Auckland.

That explains this on my wifes work connection

Nick.

https://nick.mackechnie.co.nz | NZ ISP latency monitoring - https://smokeping.thenet.gen.nz

bigbadkiwi

85 posts

Master Geek

#3251201 20-Jun-2024 13:03

Cxf:

This is related to an incident from the weekend and it's still under investigation.

There were reports of multiple customers on the same Enable OLT reporting web browsing and connectivity issues, as an isolation test the users were switched to our backup BNG in Hamilton.

I'm expecting the users to be consuming CDN from our local Hamilton/Auckland servers while on the backup BNG. Latency to Chch servers won't look great at the moment, but anyway most of NZ's traffic is routed through Auckland.

I understand it is under investigation, but is it actively being fixed? My contract ends in three weeks, so am now on the fence about renewal or switching to Spark.