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shelford

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#315836 20-Aug-2024 21:03
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As above. I have a Orbi router with 2 degrees and am wanting to add a 2.4ghz band (I think i'm saying this correctly). We have a new heatpump that is wifi enabled but only connects to a 2.4GHz network and ours runs at 5GHz.

I have contacted 2 degrees to see if it's possible but wondered if anyone else had any ideas.


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Linux
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  #3274002 20-Aug-2024 21:15
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@shelford Which model Orbi router?




shelford

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  #3274003 20-Aug-2024 21:18
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I'm pretty sure it's an RBR350


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  #3274004 20-Aug-2024 21:22
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shelford:

 

I'm pretty sure it's an RBR350

 

 

What are the specs for this Orbi router and does it support 2.4 & 5Ghz Wi-Fi?




aj6828
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  #3274007 20-Aug-2024 21:27
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most routers can separate the 2.4ghz band and 5ghz band Go to 192.168.1.1 or http://www.routerlogin.net 

 

and then login via your username and password check on wifi settings 





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Stu1
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  #3274008 20-Aug-2024 21:27
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They normally just  pick up 2.4 , I have a few  garden lights, bedroom lights all on 2.4. You can set it to auto under wireless settings in the router but normally it’s already set 

 

 


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  #3274032 21-Aug-2024 07:00
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shelford:

 

I'm pretty sure it's an RBR350

 

 

Simultaneous dual-band WiFi
- Radio 1: IEEE® 802.11b/g/n/ax 2.4GHz—
1024-QAM support





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shelford

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  #3274042 21-Aug-2024 08:27
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Thanks everyone - I will see if my limited knowledge will be able to help me work it out!


KiwiSurfer
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  #3274047 21-Aug-2024 08:42
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I have an Orbi and it provides both 2.4 and 5 out of the box by default. Should just work -- so I wouldn't change any settings. Ignore any recommendations to split into two 2.4 and 5 networks (SSIDs) as the Orbi default is to provide both 2.4ghz and 5ghz bands using the same network name. This works fine for 2.4-only devices as they won't even see the 5Ghz band anyway. Sounds like fault may be elsewhere nothing to do with your Orbi gear. I have several 2.4-only gear (such as lights etc) with no issues -- and this has been the case for other wifi routers I've used which uses the same combined 2.4/5ghz approach.


mrgsm021
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  #3274080 21-Aug-2024 10:48
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The fault could be to do with the ac vs. ax mode on 2.4Ghz band.

 

My Panasonic heat pump wifi module doesn't pick up/connect to 2.4Ghz in ax mode so had to set up a separate AP with ax mode turned off to work.


richms
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  #3274081 21-Aug-2024 10:52
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mrgsm021:

 

The fault could be to do with the ac vs. ax mode on 2.4Ghz band.

 

My Panasonic heat pump wifi module doesn't pick up/connect to 2.4Ghz in ax mode so had to set up a separate AP with ax mode turned off to work.

 

 

This will be it. The additional flags in the beacons throw off devices that used older versions of some of the SDK's that IOT gear makers use.

 

WPA3 is another thing that screws it up, even in the WPA2/WPA3 mode, and protected management frames being set to optional also screw up a lot of gear.

 

Sometimes once connected they will firmware update and then work with these on again, but so much gear is basically sold and then abandoned and will never see an update.





Richard rich.ms

shelford

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#3274088 21-Aug-2024 11:07
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Thanks everyone! I had another look this morning after it was mentioned it should still be able to connect without broadcasting a seperate 2.4GHz band. I turned the wifi off on the heatpump, deleted the app then started again and it seems to be working! Should have tried that first before posting but appreciate the responses 😊


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