RIP 2degrees "Mobile" app

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › RIP 2degrees "Mobile" app

TechnoGuy001

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#317820 18-Nov-2024 19:35

At least the new app is called 2degrees NZ (opposed to Mobile), so that's an improvement, but that's about where it ends.

I'm not a fan of the new app (right). It has no rubber-band on scrolling anymore, and all the little animations the old app had are gone. Feels kinda lifeless compared to the prev app.

What do you guys think of the new app?

boosacnoodle

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#3310335 18-Nov-2024 19:55

I literally never use the One NZ app. Why would I want to use a 2degrees one?

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#3310339 18-Nov-2024 20:14

boosacnoodle:

I literally never use the One NZ app. Why would I want to use a 2degrees one?

@boosacnoodle Manage data sharing, Top up prepaid connections, Pay your monthly invoice, Check data usage & minutes etc....

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#3310342 18-Nov-2024 20:19

@TechnoGuy001 I moved over to the new App in the weekend and it is nice how it brings home broadband and mobile into a single GUI

It is going to take some time to get used to it

bigmacpaddy

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#3310346 18-Nov-2024 20:20

I dont like that it has merged my mobile accounts with my old 2degrees broadband account that is no longer in use.

The new web site seems a bit glitchy as well with the merged info.

Hard to tell if it has kept the correct payment methods/cards for each mobile account, the card should be different for each account.

freitasm

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Geekzone

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#3310357 18-Nov-2024 21:31

bigmacpaddy:

I dont like that it has merged my mobile accounts with my old 2degrees broadband account that is no longer in use.

This. Our mobile account (three phones) is under my wife's name, and our broadband is under my name. My email has access to my wife's account.

Now, broadband shows whether I log in with my wife's email or mine. This is interesting because I never gave her access to the broadband account. This happens in both the app and on the web—I just tested it.

That's ok.

But my email has access to my mother-in-law's broadband, too. Her account is an option in the app, even when logging under my wife's email.

It's not impossible to manage, and I'm ok because it's easier to login to one account (or the other) but it's a weird consolidation.

Delorean

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#3310364 18-Nov-2024 23:42

I am experiencing the same issue: my wife’s account is now linked to my email, and vice versa.

In the previous system, there was no connection between our accounts. It’s baffling how this linkage has occurred in the new system.

This raises serious concerns about potential privacy breaches on 2degrees' part. Neither my wife nor I are impressed, as we maintain entirely separate accounts, and such a mix-up is both frustrating and unacceptable.

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mattwnz

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#3310366 19-Nov-2024 00:23

boosacnoodle:

I literally never use the One NZ app. Why would I want to use a 2degrees one?

They have improved the one nz app a lot. It didn't used to show thing like prepay expiry dates, but now it does. I use it all the time.

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RunningMan

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#3310729 19-Nov-2024 17:24

Delorean:

I am experiencing the same issue: my wife’s account is now linked to my email, and vice versa.

In the previous system, there was no connection between our accounts. It’s baffling how this linkage has occurred in the new system.

This raises serious concerns about potential privacy breaches on 2degrees' part. Neither my wife nor I are impressed, as we maintain entirely separate accounts, and such a mix-up is both frustrating and unacceptable.

That's a pretty serious issue that needs immediate resolution. Not good in your situation but could be more serious for others. Potentially something they should be notifying the Privacy Commissioner about.