Can no longer preview Orcon's SpamTitan quarantined emails

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Can no longer preview Orcon's SpamTitan quarantined emails

MrJazz

10 posts

Wannabe Geek
+1 received by user: 1

#317904 25-Nov-2024 18:42

As of about the last two months, when I click on an Orcon's SpamTitan quarantined email to see it's body contents, it times out and returns "This site can't be reached".

Is anyone else experiencing this?

I've logged an incident with Orcon about two months ago but they haven't got back with an answer yet.

I've had the same result with Chrome, Firefox, Edge and on more than one PC - all latest updates.

Stu1

1892 posts

Uber Geek
+1 received by user: 489

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#3312837 25-Nov-2024 18:53

Yup same issue , I can kinda work out what the email is but it’s a pita

MrJazz

10 posts

Wannabe Geek
+1 received by user: 1

#3312933 26-Nov-2024 06:05

OK. good to know. If you haven't already, I encourage you to report the issue to Orcon.

The more that report the issue might help speed up the response.

Linux

12182 posts

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+1 received by user: 8476

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Lifetime subscriber

#3312960 26-Nov-2024 09:16

You could tag in a Oron staff member here on Geekzone

Ramjet007

320 posts

Ultimate Geek
+1 received by user: 18

#3313319 27-Nov-2024 02:36

I have the same issue. Thought it was an extn i had. Have to guess from the title.

Ramjet007

320 posts

Ultimate Geek
+1 received by user: 18

#3332474 17-Jan-2025 02:21

Has anyone had any results from you ticket? I have on in but they haven't made any headway.

MrJazz

10 posts

Wannabe Geek
+1 received by user: 1

#3332485 17-Jan-2025 07:25

No result yet. It's been over three months now.

I queried the ticket with Orcon in early December pointing out that it had already been two months and ... no reply or response.

I've been in contact here on Geekzone since November with an Orcon VP who is trying to push them along.

He suspects that the SpamTitan team would be waiting for the security team to open the appropriate firewall hole so they can complete their work.

It's not a biggy issue but it's frustrating when you pay good money for now many years as an Orcon customer.