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pureinception

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#318875 28-Feb-2025 12:50
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Got switched over to the new 2Degrees Mobile app. I was having a play around the new features and tried out the spend limits. I was able to turn them on but as soon as I went to turn them off, I get an error message telling me to try again later. I waited a day and still I'm unable to remove it myself. I called up the help desk who couldn't remove it either. 

Any 2Degrees staff here who may be able to help? I'm unable to use my data at the moment


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pureinception

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  #3349633 3-Mar-2025 14:10
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Finally resolved. Just a note, spend limits are queued when updated. So if you add one, you can't remove it till the change has processed 




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  #3349647 3-Mar-2025 15:06
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I take you are talking about home broadband speeds? 50/10 - 300/100 etc??

 

 


pureinception

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  #3349648 3-Mar-2025 15:08
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Nope, mobile spending limits. They allow you to set a spend limit on various things like roaming or data in the new app. Essentially, it just turns off that particular service.




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#3349653 3-Mar-2025 15:25
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pureinception:

 

Nope, mobile spending limits. They allow you to set a spend limit on various things like roaming or data in the new app. Essentially, it just turns off that particular service.

 

 

Sorry quick read I got speed limits lol


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