2Degrees Pay Monthly Bills

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WyleECoyoteNZ

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#320084 4-Jul-2025 20:32

Anyone else disappointed in the information now being provided on the new Pay Monthly account bills?

Previously, the old bill up gave a wealth of information, calls made, texts sent, data used.

Now, I get what can only be described as a bill for idiots.

No Calls

No texts used\sent

No Data usage

Only previous charges and current charges.

It wouldn't be so bad if the Billing information matched the actual usage, however, on the last detailed Bill (for me 4 Apr - 3 May) the invoice\bill said 8.91 GB of data used. Great. But in the 2Degrees APp, it said 9.91 GB.

I know sometimes, less is more, but this is ridiculously simplified.

Linux

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#3389753 4-Jul-2025 22:42

No never look at the invoice as I never have any extra charges

alasta

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#3389970 5-Jul-2025 12:23

My OneNZ bill only shows aggregated charges, but has a hyperlink to see details of calls and data usage.

I think this is a good way of doing it, as listing every individual call would create a huge document for some customers who use their phones for business purposes.