Hello,

Well we signed up with Orcon recently and the first 3 weeks were perfect, then it turned sour, with bad speeds, high latency and generally unusable internet for anything other than staring at timed out web pages.

I was overjoyed at first with the speeds and pings then things turned bad hmm

We were sent a bill for the first months internet that was cool, but then we noticed that we were also being billed for the next months internet that we havent even used yet, well ok we have to pay for a month in advance. Didn't seem so bad at first as we were really pleased with the service at the time, so didnt mind being hit for the larger amount at first as it was just the first initial amount afterall.

So we are fed up with terrible speeds and pings during peak time and are trying to move back to Telecom as of today, we ring up Telecom to change back to them, but it turns out we need a asid number and have to contact Orcon to get it.

So we do contact Orcon as Telecom sugested, and the "lady" blurts out down the phone to us that we have to give them 30 days notice to leave, so effectivly we will be charged for two months internet that we are not going to use nor want?

So it seems like it to me that Orcon will not charge people for disconection fee any more *hooray* but instead charge people for effectivly a 2 months broadband and tolls fee that you cannot possible use that amounts to for us around the 170 dollar mark, which Im sure is larger than the disconnection fee to begin with...

What a scam.

Mum is gob smacked and feels like she is being blackmailed by Orcon. Mum feels that we should only pay for what we have used? Afterall we don't go to the supermarket and pay for food that you can't take home right?

So now our option is to stay with Orcon and pay for poor internet service right when we need it most for two more months and then switch over at the temination of those two months, or switch back to Telcom today and being hit for a gigantic bill ($400 or so) after one months usage.

I for one will not be recommending Orcon to anyone.