1.We got upgraded to Slingshot's new service, overwriting our existing configuration that we were more than happy with.
2.I posted a message on Geekzone, under the Slingshot forum saying we weren't happy with the new upgrade, and I requested to be rolled back, Joe (Rep from Slingshot) Replied to me, and I provided him with account details, and then we got emailed a date for 20th when our services "would" be ready again.
3.Evening of the 19th arrives (Sunday) We try to make a phone call, only to find that our phone line has been disconnected, and we get a disconnected tone everytime we pick up the phone, ADSL is still working at this point.
4. On the morning on the 20th I messaged the Slingshot rep again and, he said that there had been a delay on getting our line up and running. (Yeah, they delay us, and leave us with a half working line) and we would have our phone back later today That Never happened. He also told each day later, that Chrous said they would do it today it just didn't happen.
5.About 1pm on the 23rd, we found our broadband had been shut off, and just wouldn't connect. I messaged Slingshot again, and said that that it could have been becuase of the massive outage they had a day before. I said it wasn't, because I was at my neighbours house, and they also use slingshot, and all is fine here. He then said that Chorus shouldn't have disconnected our Broadband, and the phoneline upgrade showed complete. I checked the phoneline and it wasn't complete. Still the same disconnected/engaged tone. The slingshot rep then put through another repair request, Slingshot website say that that will be done on the 27th, that I am having doubt about. Who is to say they will just do half work again. Is there any way to get chrous to fix this sooner, as having to wait till the 27th isn't fair, as it's not our fault really, they were supposed to finish work on the 20th, and we have been without a phone since the 19th. Thanks
Btw, I am getting help from this issue already via my PM function, but I feel our services might be reconencted faster, if people are aware about it.
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