Help: Connecting my freeview box to a Sky dish at my new house

Forums › Freeview (DVB-T/DVB-S) › Help: Connecting my freeview box to a Sky dish at my new house — no signal

shazbot

18 posts

Geek

# 144126 8-May-2014 10:11

I've moved into a new house, where the previous tenants had a Sky dish connected to a MySky decoder. I just use a generic DVB-S Freeview receiver that I had connected to the Sky dish at my old address. However, at this new address, the Freeview box says there is no incoming signal, and doing a channel search yields nothing.

Are there any dish settings that may be different from house to house, or at an address where a MySky box was used, or is it possible that Sky manually disconnected part of the dish when the old tenants terminated their account? I'm not really sure who I'd call to help with this, as we just want a free signal, not a plan with any company. Any assistance would be greatly appreciated.

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# 1038823 8-May-2014 10:14

Have you traced back along the cabling from the inside terminal to the dish to check that the cable is sound ?

Mike
Retired IT Manager.
The views stated in my posts are my personal views and not that of any other organisation.

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skewt

606 posts

Ultimate Geek

# 1038824 8-May-2014 10:15

2 people support this post

Check your LNB freq, its probably set to the wrong type

Change it from 11300 or 10750 to the other and see if it now works

wellygary

4243 posts

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# 1038883 8-May-2014 11:25

+1 on change the LNB freq,
Sky will have not sent anyone to touch the dish, truckrolls are expensive.

shazbot

18 posts

Geek

# 1038901 8-May-2014 11:47

Guys, thanks so much for your responses.

The cabling - I haven't done a mission under the house to verify, but the old tenants did confirm Sky was connected and working to the cable up until 2 weeks ago.

LNB Frequency - Thanks for this advice, and I'll try this as soon as I get home tonight. I did see this setting in the receiver menu but hadn't changed it from the default setting which worked back at the old address. So these can be different depending on the dish or the location?

Oblivian

3507 posts

Uber Geek

# 1038905 8-May-2014 11:53

Depends on the LNB attached to the arm. 1 type was used early on, then switched to another after they found some faulted. So theres a mixture out there

shazbot

18 posts

Geek

# 1040345 8-May-2014 20:57

skewt: Check your LNB freq, its probably set to the wrong type

Change it from 11300 or 10750 to the other and see if it now works

That was it! Thanks again, guys.

steevg

67 posts

Master Geek

# 1041555 11-May-2014 00:41

Hey guys, sorry to butt in on the post, but I'm having similar problems.

Just bought a new Samsung UA48H5500AS, and am trying to set it up. We don't have terrestrial here, and only have a dish for our TV channels. Up to now, I've been using a Freeview box to get the channels, but the guy at the shop said with this TV, we wouldn't need a Freeview box as the TV has a built in satellite receiver (meaning Freeview too???).

Out of the box, after the setup, I got nothing but a "weak signal" message - then I found this post, and changed the LNB to 10750 - now I have one channel - a Sky Test channel with test tone. Not really what I was looking for but it's moving me in the right direction I guess.

So I'd like to know initially: am I able to just use the TV with only a dish, or do I need to get myself another Freeview box, with HDMI out (though not sure if we get HD via the satellite dish here in Taupo)?

If I "can" use the TV with just the Satellite Dish (no freeview box) - how do I set it up to receive the free-to-air channels?

Thanks for any help, and please let me know if I need to start a new thread.

steevg

bfginger

1069 posts

Uber Geek

# 1041576 11-May-2014 04:51

Freeview via satellite is SD only. Terrestrial Freeview broadcasts are available in HD for TV1, 2 and 3.

There are terrestrial Freeview broadcasts in Taupo, see this map
http://www.freeviewnz.tv/userfiles/pdfs/Taupo.pdf

The Samsung website says your TV supports terrestrial and satellite broadcasts
https://www.samsung.com/nz/consumer/tv-audio-video/television/led-tv/UA48H5500ASXRD-spec

So you could set it up for both. CUE TV is only on satellite. This may help if you need to tune in manually
http://www.lyngsat.com/Optus-D1.html

Disable overscan for better picture quality
http://www.engadget.com/2010/05/27/hd-101-overscan-and-why-all-tvs-do-it/

Handle9

2754 posts

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# 1041592 11-May-2014 08:24

steevg: Hey guys, sorry to butt in on the post, but I'm having similar problems.

Just bought a new Samsung UA48H5500AS, and am trying to set it up. We don't have terrestrial here, and only have a dish for our TV channels. Up to now, I've been using a Freeview box to get the channels, but the guy at the shop said with this TV, we wouldn't need a Freeview box as the TV has a built in satellite receiver (meaning Freeview too???).

Out of the box, after the setup, I got nothing but a "weak signal" message - then I found this post, and changed the LNB to 10750 - now I have one channel - a Sky Test channel with test tone. Not really what I was looking for but it's moving me in the right direction I guess.

So I'd like to know initially: am I able to just use the TV with only a dish, or do I need to get myself another Freeview box, with HDMI out (though not sure if we get HD via the satellite dish here in Taupo)?

If I "can" use the TV with just the Satellite Dish (no freeview box) - how do I set it up to receive the free-to-air channels?

Thanks for any help, and please let me know if I need to start a new thread.

steevg

Short answer is the guy who sold you the TV is a moron. TVs don't have built in satellite receivers, just terrestrial.

You can't get HD over satellite either so upgrading to a box with hdmi out will help a little bit but not heaps.

Brunzy

921 posts

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# 1041593 11-May-2014 08:38

One person supports this post

The latest Samsungs & LG's have both , were now catching up with the rest of the planet ;-)

RunningMan

5650 posts

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# 1041595 11-May-2014 08:40

Handle9:
Short answer is the guy who sold you the TV is a moron. TVs don't have built in satellite receivers, just terrestrial.

Did you read the specs of the TV that was purchased?

https://www.samsung.com/nz/consumer/tv-audio-video/television/led-tv/UA48H5500ASXRD-spec

They clearly state is has a DVB - S2 tuner (i.e. satellite).

Perhaps the guy who sold it isn't a moron after all.

Gilco2

1529 posts

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# 1041598 11-May-2014 08:47

One person supports this post

Handle9:
Short answer is the guy who sold you the TV is a moron. TVs don't have built in satellite receivers, just terrestrial.

You can't get HD over satellite either so upgrading to a box with hdmi out will help a little bit but not heaps.

Hi first it isnt nice calling someone a moron and especially so when you dont know all the facts.

Fact is that a few of the latest Samsung and LG TV's do actually have DVB-T and DVB-S/S2 tuners so can receive both terrestrial and satellite TV without having to have a separate set top box. Hopefully all will follow suit to cover the areas where people cant get terrestrial.

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B1GGLZ

1956 posts

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# 1041599 11-May-2014 08:53

Handle9:
Short answer is the guy who sold you the TV is a moron. TVs don't have built in satellite receivers, just terrestrial.

Incorrect. I googled the TV and found it at the Samsung NZ site. It does indeed have Terrestrial AND Satellite tuners.
Therefore a satellite STB is not needed. A giant leap for TV sales I would think.
However if the poster is in Taupo as stated then he just needs a UHF antenna and will be able to get HD pictures.

Handle9

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# 1041612 11-May-2014 09:53

Interesting - stand corrected. This has historically been a big issue with people not understanding the difference between DVB T and DVB S. There are a ton of threads about similar issues.

Brunzy

921 posts

Ultimate Geek

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# 1041646 11-May-2014 11:59

European Tv's generally have both tuners , but the smart Tv's had 2 Sat & One Terr ( last year)

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