SmartVU A7070 android TV

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tonygeekzone

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#302004 21-Oct-2022 19:03

Hi there, hoping someone can help me with a very annoying problem I'm having with A7070 android TV, I'm finding the volume very low, as in I can hardly hear even when at 100%! This is on any of the Apps, Netflix, YouTube, freeview,etc, I just got this model
(A7070) as a upgrade to my older SV11 that gave up, I've tried just about every audio setting available in the settings, but nothing much is helping, no issues with the older model which had the same volume as my TV, I might add that I would think the A7070 is plug and play and I shouldn't have to make any adjustments?
Also to add if I turn the TV volume up (like just about full volume, I can get some decent volume, but of course when I switch back over to TV the sound is way to loud, close to blowing the speakers!

Eva888

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#2985949 21-Oct-2022 19:53

Only problem I found with my first box was that It would freeze and do other weird things from brand new and using the battery provided. I changed the remote battery and it all worked perfectly after that. Worth a try,

tonygeekzone

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#2985951 21-Oct-2022 20:11

Thanks for the reply, however I'm quite sure its not the remote control in this instance, its a bit strange but the A7070 is using its own volume control, as in I'm not able to control the TV volume like I could with the older SV11, the sound input is HDMI cable just like the SV11, but I'm getting a totally different output sound? can't quite understand how it works differently?

kotuku4

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#2986319 22-Oct-2022 17:40

Same problem. I have to turn it and tv off at wall socket, wait a few and turn it back on too work. I use a wifi switch via voice or app. It either device is turned off by the remote then it does not work again. PIA. Will be watching for Fire TV box or other options. Or eventually a new tv with streaming apps, and sat turner.

Eva888

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#2986321 22-Oct-2022 17:55

Check the Quick guide > Advanced Settings and Troubleshooting tips for some options. Could also be a faulty HDMI cable so try swapping it. I have set up 3 of these and glitches on 1 were solved by a battery change, the other two worked fine, all on older TVs.

You can always call Dish 0800 347 488 or email support@dishtv.co.nz

tonygeekzone

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#2986431 23-Oct-2022 07:34

kotuku4: Same problem. I have to turn it and tv off at wall socket, wait a few and turn it back on too work. I use a wifi switch via voice or app. It either device is turned off by the remote then it does not work again. PIA. Will be watching for Fire TV box or other options. Or eventually a new tv with streaming apps, and sat turner.

Yes a real pain, I was rebooting just to get some sound as well, but good news as I found the problem, it was the HDMI cable! I was using a cable that came in the box, supplied by Dish, I swapped it over from an old TiVo unit and it now its working.

tonygeekzone

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#2986432 23-Oct-2022 07:41

Eva888: Check the Quick guide > Advanced Settings and Troubleshooting tips for some options. Could also be a faulty HDMI cable so try swapping it. I have set up 3 of these and glitches on 1 were solved by a battery change, the other two worked fine, all on older TVs.

You can always call Dish 0800 347 488 or email support@dishtv.co.nz

Thanks for your reply, yes your right on this,it was the HDMI cable! I was using a cable that was supplied by Dish, although I can't underground why they would supply something like that, however I'm now using the cable on a TiVo without any issues.