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Topic # 85950 28-Jun-2011 17:50
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Hi


I just bought my first Freeview decoder last week, went for the sommet digital DVB T receiver SHDNZ3 from DSE for $150


I got it home to my apartment complex and all very easy to plug into UHF aerial and autoscan channels etc


I flashed it using the latest firmware on http://www.sommetdigital.co.nz/hd_digital_tv_receiver_SHDNZ3.htm



Now I'm finding channels are continuously stuttering a lot of the time, audio/video out of sync, for 10 secs of video I might only see 2 secs of it

I'm also finding the unit locks up, still responding to some remote commands but not changing/channel/audio and nothing coming out of the display


Pulling the power out the back magically makes it unlock and work for a bit


Did I get a dud?  Should I go swap it for a new one at DSE?

Should I have not flashed it with the latest firmware from their site and just leave it with what it shipped with?


Thanks
Nathan

PS I haven't contacted Sommet support yet, thats my next step                   

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  Reply # 487166 28-Jun-2011 21:59
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I was going to suggest you check your signal strength and quality but in view of your comments about lack of response to the remote it sounds like you have a dud.
Take it back and ask them to check it instore. This will confirm one way or the other. They usually have a STB setup and working in most stores I've been in.

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  Reply # 487267 29-Jun-2011 09:27
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Did you try this/did it work ok prior to you upgrading the firmware?

What are your signal and quality strengths/values?

Yeah, as above though, if it's not going well take it back quick as Dick Smith have a 2 week return policy which should be very easy to return.

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  Reply # 487343 29-Jun-2011 11:16
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The only thing not to do is to tell them you updated the firmware just in case they refuse to take it back.

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