Crashplan exiting consumer market - the hunt for a new provider.

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#1850873 23-Aug-2017 07:42

Rolling your on backups is fine, but using your own storage increases risk. All hard drives fail, and big providers keep multiple copies of data - often in different data centers.

My "rolling your own backup" thread is many pages of musings, but if you want to see what I ended up actually doing you can read the answer here.

TLDR: S3, B2 and Glacier. Up front cost of $30 or so for software, costs me about $2 a month for US based storage. I could store in Sydney but it costs a little more, and I get 100Mbps uploads to the US because they're done in parallel.

gcorgnet

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#1850874 23-Aug-2017 07:43

timmmay:

I use Cloudberry Explorer Pro - I got it free as they give licenses to anyone with AWS Professional qualifications. There's also fast glacier, but I like CB better.

The thing about Glacier is it's archiving, not a file system. Basically you zip up your data into a number of larger files, upload them, and your software maintains a list of what each folder has. If you need Glacier to tell you, your software requests an inventory, which takes 24 hours. If you want to restore it takes 3-5 hours unless you pay extra, and the user interface is nothing like consumer backup.

You need an AWS account, and you should set up IAM (user management) with suitable user and policy. For example you should create a user that has enough access to upload files, but not enough to delete files, because if your access key leaks you don't want your stuff deleted or downloaded. IAM gives you very fine grained control but it's not trivial to use - you write policies in json or yaml. I could probably write a tutorial, but it'd take some time - someone's probably already written one.

Thanks timmmay. I have worked with AWS tech (I am a soft. developer) and am familiar with IAM so this should work. I guess I have to figure out how much of my data is glacier-able (ie just keep it for the sake of it and don't need to access it that often).

I guess the benefit here is that unlike Crashplan you don't technically need to keep a local copy of it if storage space becomes an issue. Ie, if I trusted Glacier completely I could upload my stuff and delete it from my computer...

Will probably stick with Crashplan business for now as not having fibre means it would take me month to upload all my stuff again...

freitasm

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#1850875 23-Aug-2017 07:46

I was considering terminating all my laptop backups and removing from Crashplan, changing the Geekzone server/dev VMs to Crashplan Pro - but there's no pricing information on their site. Why companies do that?

gcorgnet

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#1850876 23-Aug-2017 07:48

freitasm:

I was considering terminating all my laptop backups and removing from Crashplan, changing the Geekzone server/dev VMs to Crashplan Pro - but there's no pricing information on their site. Why companies do that?

Pricing is $10/month per device, as per their website

davidcole

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#1850877 23-Aug-2017 07:48

freitasm:

I was considering terminating all my laptop backups and removing from Crashplan, changing the Geekzone server/dev VMs to Crashplan Pro - but there's no pricing information on their site. Why companies do that?

I thought it was $10 per machine?

https://www.crashplan.com/en-us/business/ right in the middle in black. $10 per month per machine.

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timmmay

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#1850879 23-Aug-2017 07:49

gcorgnet:

Thanks timmmay. I have worked with AWS tech (I am a soft. developer) and am familiar with IAM so this should work. I guess I have to figure out how much of my data is glacier-able (ie just keep it for the sake of it and don't need to access it that often).

I guess the benefit here is that unlike Crashplan you don't technically need to keep a local copy of it if storage space becomes an issue. Ie, if I trusted Glacier completely I could upload my stuff and delete it from my computer...

Will probably stick with Crashplan business for now as not having fibre means it would take me month to upload all my stuff again...

The rule of thumb for backups is three copies, two media in your main location, one offsite backup. I would never trust all my data to one provider. If an account is accidentally deleted there goes your data.

gcorgnet

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#1850882 23-Aug-2017 07:52

timmmay:

gcorgnet:

Thanks timmmay. I have worked with AWS tech (I am a soft. developer) and am familiar with IAM so this should work. I guess I have to figure out how much of my data is glacier-able (ie just keep it for the sake of it and don't need to access it that often).

I guess the benefit here is that unlike Crashplan you don't technically need to keep a local copy of it if storage space becomes an issue. Ie, if I trusted Glacier completely I could upload my stuff and delete it from my computer...

Will probably stick with Crashplan business for now as not having fibre means it would take me month to upload all my stuff again...

The rule of thumb for backups is three copies, two media in your main location, one offsite backup. I would never trust all my data to one provider. If an account is accidentally deleted there goes your data.

True, that's pretty much where I am at, all using Crashplan. Stuff stored on internal PC HDD, then duplicated by Crashplan to an external harddrive (covers me for HDD failure) then for the important stuff, pushed to the cloud (covers me for fire, burglary, etc..)

Just haven't got around to separate "hot" data from "archive" data yet. Will be reading you other post with interrest...

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#1850884 23-Aug-2017 07:54

Also looking at Cloudberry - but like other software there's no pricing...

[EDIT] Scratch that. They have pricing, just need to search because it's not linked from the homepage.

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#1850889 23-Aug-2017 08:07

freitasm:

Also looking at Cloudberry - but like other software there's no pricing...

[EDIT] Scratch that. They have pricing, just need to search because it's not linked from the homepage.

Check the comparison table. Their desktop backup for $30 is limited to 1TB, if you want unlimited it's $300. As a bonus, up to 200GB is free. That works fine for me, because my personal data that I want to back up online is well under 1TB. By the time it gets that big Duplicati 2.0 will probably be a viable option - it's a fantastic open source product, but I found situations where restores failed and there's no support.

I'm loosely in touch with their chief architect. I emailed last night asking why they had this 1TB limit and pointing out they're probably losing consumer sales because of it.

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#1850914 23-Aug-2017 08:11

timmmay:

freitasm:

Also looking at Cloudberry - but like other software there's no pricing...

[EDIT] Scratch that. They have pricing, just need to search because it's not linked from the homepage.

Check the comparison table. Their desktop backup for $30 is limited to 1TB, if you want unlimited it's $300. As a bonus, up to 200GB is free. That works fine for me, because my personal data that I want to back up online is well under 1TB. By the time it gets that big Duplicati 2.0 will probably be a viable option - it's a fantastic open source product, but I found situations where restores failed and there's no support.

I'm loosely in touch with their chief architect. I emailed last night asking why they had this 1TB limit and pointing out they're probably losing consumer sales because of it.

Wait... So you buy the Cloudberry software and the storage is included or not? Because it says "Backup to the cloud storage of your choice" but then put limits?

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#1850915 23-Aug-2017 08:13

Also @timmmay can I install the Backblaze personal software on a server OS and backup to their cloud (e.g. on my home server) - or does server OS always require the business plan and additional B2 storage?

timmmay

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#1850916 23-Aug-2017 08:14

freitasm:

Wait... So you buy the Cloudberry software and the storage is included or not? Because it says "Backup to the cloud storage of your choice" but then put limits?

You pay for the software, you pay for the storage you want separately directly with the storage provider, but the limit you to 1TB of storage on the desktop edition. For unlimited storage you pay $299.

I assume they limit the desktop version to prevent businesses using the cheaper version, but it probably backfires because most consumers these days will have more than 1TB of data to store.

The advantage of CB is the huge range of storage providers it can use.

timmmay

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#1850917 23-Aug-2017 08:15

freitasm:

Also @timmmay can I install the Backblaze personal software on a server OS and backup to their cloud (e.g. on my home server) - or does server OS always require the business plan and additional B2 storage?

I don't know about their server stuff sorry.

davidcole

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#1850919 23-Aug-2017 08:19

freitasm:

Also @timmmay can I install the Backblaze personal software on a server OS and backup to their cloud (e.g. on my home server) - or does server OS always require the business plan and additional B2 storage?

I've asked BB this. Waiting for a response. Pricing for business did look similar though.

surfisup1000

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#1850921 23-Aug-2017 08:21

freitasm:

I was considering terminating all my laptop backups and removing from Crashplan, changing the Geekzone server/dev VMs to Crashplan Pro - but there's no pricing information on their site. Why companies do that?

Direct from the Teresa Gattung/Telecom handbook of business.

Obfuscate and confuse.

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